Service for: Faculty, Staff, Students
Service Provider: ITS
Service Type: Technology and User Support

What is this service?

This service provides clients with a single userid/password to access a variety of services across campus.

How do I obtain this service?

This service is delivered as part of the onboarding process for staff and faculty, as well as for students.

How-to Links

How do I receive support for this service?

ITS Service Desk

Support Availability

Hours of Operation
Library Hours
Monday-Thursday: 8:00am-10:30pm 
Friday:  8:00am-10:00pm 
Saturday-Sunday: 12:00pm-8:00pm
Closed: Statutory Holidays (Details)
Location IT Help Desk, 4th Floor MacOdrum Library

What is included?

  • Key Standard Features
    • Single userid/password for multiple services
    • Self-service website to change or reset a forgotten password:
  • Non-Standard Features:
    • Integration of new services with MyCarletonOne for authentication
  • Service Exclusions
    • N/A

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