Service for: Faculty, Staff, Students
Service Provider: ITS
Service Type: Technology and User Support
Service Provider: ITS
Service Type: Technology and User Support
What is this service?
This service provides clients with a single userid/password to access a variety of services across campus.
How do I obtain this service?
This service is delivered as part of the onboarding process for staff and faculty, as well as for students.
How-to Links
- Password Reset
- User Guide: ITS Help Centre
How do I receive support for this service?
ITS Service Desk
Telephone: 613-520-3700
Email: its.service.desk@carleton.ca
Support Availability
| Hours of Operation (Fall-Winter) Library Hours |
Monday-Thursday: 8:00am-10:30pm Friday: 8:00am-10:00pm Saturday-Sunday: 12:00pm-8:00pm Closed: Statutory Holidays (Details) |
| Location | IT Help Desk, 4th Floor MacOdrum Library |
What is included?
- Key Standard Features
- Single userid/password for multiple services
- Self-service website to change or reset a forgotten password: myonepassword.carleton.ca
- Non-Standard Features:
- Integration of new services with MyCarletonOne for authentication
- Service Exclusions
- N/A
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