What is this service?
This service provides internet connectivity to all wired and wireless networks on campus.
It consists of multiple, independent connections to the internet, as well as traffic-shaping equipment to ensure priority access for academic and administrative access to the Internet.
Note: For access to the wired or wireless network see Wired Network Connectivity or Wireless Network Connectivity.
How do I obtain this service?
This service is delivered automatically with Wired Network Connectivity or Wireless Network Connectivity.
How-to Links
- N/A
How do I receive support for this service?
If you are able to access other services on-campus, but not the services on the internet, contact:
ITS Service Desk
Telephone: 613-520-3700
Email: its.service.desk@carleton.ca
Support Availability – ITS Service Desk:
Hours of Operation (Fall-Winter) Library Hours |
Monday-Thursday: 8:00am-10:30pm Friday: 8:00am-10:00pm Saturday-Sunday: 12:00pm-8:00pm Closed: Statutory Holidays (Details) |
Location | IT Help Desk, 4th Floor MacOdrum Library |
What is included?
- Key Standard Features:
- Multiple, redundant connections from Carleton’s campus networks to the internet
- Traffic shaping to ensure priority to academic and administrative access to the internet
- Monitoring of internet connection utilization and capacity
- Regular upgrades of internet connectivity capacity as required
- Non-Standard Features:
- Prioritization of specific internet traffic
- Denial of Service (DoS) attack mitigation
- Exclusions:
- N/A
Was this page helpful?
no one has found this useful yet.