Service for: Faculty, Staff
Service Provider: Faculty of Arts and Social Sciences, Faculty of Engineering and Design, Faculty of Public Affairs, Faculty of Science, Sprott School of Business
Service Type: Technology and User Support
Service Provider: Faculty of Arts and Social Sciences, Faculty of Engineering and Design, Faculty of Public Affairs, Faculty of Science, Sprott School of Business
Service Type: Technology and User Support
What is this service?
This service provides Faculty and Staff with a new or replacement desktop computer or laptop, as required.
How do I obtain this service?
Faculty and Staff are provided with a desktop computer or laptop by their department at the time of on-boarding, and should contact their departmental administer or Faculty IT Support for details, as well as for their departmental policies on the frequency of refreshing their computing hardware.
How-to Links
ITS maintains a list of preferred vendor, desktops and laptops:
…but each department and faculty has their own budget and guidelines with respect to which computers they fund, and the frequency with which they update faculty and staff computers.
How do I receive support for this service?
Contact your departmental administrator or faculty IT support contact.
| Dept/School | Phone | |
| ITS | its.service.desk@carleton.ca | (613) 520-3700 |
| Faculty of Arts and Social Sciences | fass_csu@carleton.ca | (613) 520-2600 x1500 |
| Faculty of Public Affairs – FPA | fpacsu@carleton.ca | (613) 520-2600 x1401 |
| Faculty of Public Affairs – FPA – Journalism (River Building) | roger.martin@carleton.ca | (613) 520-2600 x7407 |
| Earth Sciences | computersupport@math.carleton.ca | N/A |
| Chemistry | jim.logan@carleton.ca | (613) 520-2600 x3619 |
| Physics | computersupport@physics.carleton.ca | N/A |
| Mathematics and Statistics | computersupport@math.carleton.ca | N/A |
| School of Computer Science | support@scs.carleton.ca | N/A |
| Sprott School of Business | it.support@sprott.carleton.ca | (613) 520-2600 x2362 |
| Office of the Dean of Engineering | warren.hik@carleton.ca | (613) 520-5647 |
| Department of Civil and Environmental Engineering | CEETechSupport@carleton.ca | (613) 520-2600 x7476 |
| Department of Electronics | support@doe.carleton.ca | (613) 520-2600 x2513 |
| Department of Mechanical and Aerospace Engineering | neilb.mcfadyen@carleton.ca | (613) 520-2600 x5636 |
| Department of Systems and Computer Engineering | service@sce.carleton.ca | (613) 520-5737 |
| Azrieli School of Architecture and Urbanism | mike.getz@carleton.ca | (613) 520-2600 x3955 |
| School of Information Technology | christopher.clarke@carleton.ca | (613) 520-2600 x2907 |
| School of Industrial Design | romanminakov@cunet.carleton.ca | (613) 520-2600 x8317 |
Support Availability – IT Support Representatives except Journalism:
- Monday-Friday: 8:30am-4:30pm
Support Availability – Journalism:
- Monday: 1:00pm-4:00pm
Tuesday: 8:00am-4:00pm
Wednesday: 8:00am-9:00pm
Thursday: 8:00am-4:00pm (Not available Sept. 26, Oct. 10, 24, Nov. 14, 28)
Friday: Not Available
What is included?
- Key Standard Features:
- Desktop or laptop computer
- Non-Standard Features:
- Faculty or departmental specific desktop image of applications. Contact your departmental administrator or faculty IT support contact above.
- ITS desktop image of applications: carleton.ca/its/all-services/computers/standard-computer-image-for-faculty-and-staff
…when computer selected from: carleton.ca/its/all-services/computers/computer-purchase-program
- Service Exclusions
- N/A
Was this page helpful?
211
13fe69fc69
no one has found this useful yet.