Hosting – Web (E-commerce / PCI)

What is this service?

This service enables Carleton University departments to accept credit card payments and process these payments in a manner compliant with the Payment Card Industry Data Security Standard (PCI DSS). Carleton E-Commerce is an in-house online payment service managed by Web Services, in collaboration with Financial Services.

How do I obtain this service?

• Ensure you have the correct fund set up with Financial Services
• Complete this form to initiate engagement with Web Services: carleton.ca/webservices/carleton-e-commerce/

Pricing

Set up cost is $100. The financial service providers (the credit card companies, the university’s chosen the third party secure gateway provider and clearing bank) all charge additional fees.

How-to Links

• carleton.ca/webservices/carleton-e-commerce/
• carleton.ca/financialservices/business-operations/credit-cards-and-pci-compliance

How do I receive support for this service?

ITS Service Desk
Telephone: 613-520-3700
Email: its.service.desk@carleton.ca

Support Availability

What is included?

• Key Standard Features:
  • PCI Compliant Online Form
  • Daily Reconciliation
  • Customer Information in the form of CSV files
• Non-Standard Features:
  • N/A
• Service Exclusions:
  • The service is not designed to manage complex event planning (for example, conferences where room booking or integration of membership databases are required.)

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