{"id":917,"date":"2017-04-26T13:40:56","date_gmt":"2017-04-26T17:40:56","guid":{"rendered":"https:\/\/carleton.ca\/kaltura\/?p=917"},"modified":"2017-04-26T13:40:56","modified_gmt":"2017-04-26T17:40:56","slug":"capture-service-outageupgrade-thursday-april-27","status":"publish","type":"post","link":"https:\/\/carleton.ca\/kaltura\/2017\/capture-service-outageupgrade-thursday-april-27\/","title":{"rendered":"Capture Service Outage\/Upgrade: Thursday, April 27"},"content":{"rendered":"

Notice to all Carleton Capture users,<\/p>\n

\u00a0<\/b>Capture will be upgraded on\u00a0Thursday, April 27 from 10:00 am to 1:00 pm<\/b>. The video processing service will not be available for use during this time.<\/p>\n

Please\u00a0note that Mac users are required to update their software before recording any new content.<\/p>\n

We recommend\u00a0that all users should update their recorder software after the Capture upgrade.<\/p>\n

To update your recorder software, visit:\u00a0http:\/\/carleton.ca\/kaltura\/install\/<\/a>\u00a0and download the new software after Thursday at 1:00pm.<\/p>\n

We regret any inconvenience that this service outage may cause.\u00a0 The upgrade is necessary to improve existing security vulnerabilities.<\/p>\n

For more information and details on this update, please go to:\u00a0https:\/\/support.techsmith.com\/hc\/en-us\/articles\/236254208<\/a><\/p>\n

<\/p>\n

If you experience any issues please contact\u00a0capture@carleton.ca<\/a><\/p>\n

Thank you for your cooperation,<\/p>\n

Capture Team<\/p>\n","protected":false},"excerpt":{"rendered":"

Notice to all Carleton Capture users, \u00a0Capture will be upgraded on\u00a0Thursday, April 27 from 10:00 am to 1:00 pm. The video processing service will not be available for use during this time. Please\u00a0note that Mac users are required to update their software before recording any new content. 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