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John Olsthoorn

GDCR '16

Degrees:B.A. (Concordia), GDCR

After graduating from the GDCR program, I set up a conflict management services practice offering mediation, conflict coaching, conflict assessment, and workplace investigation services. The focus of my mediation work is on disputes in the condominium environment.

I chose the Conflict Resolution program at Carleton University as it offered me a unique combination of theory and practice. Being versed in traditional interest-based Alternative Dispute Resolution methods, I welcomed the chance to expand my toolkit. The program offered fresh insight into conflict resolution as I prepared to launch a second career focused on conflict prevention and dispute resolution.

Through the program, I developed skills that allowed me to better understand the dynamics of conflict and how they work on a number of levels – personal, inter-personal and within the community. This enabled me to broaden and explore areas I would never have thought possible. To continue to learn, grow and expand, I developed sound reflective practices during my time in the program. The sound reflective practices I learned in the program are cornerstones of my practice.

Having the skills, practice and confidence garnered from the GDCR ensured a much smoother transition. The knowledge and skills acquired from the GDCR have expanded the scope of how I can apply and adapt conflict resolution practices to other areas. With a Qualified Mediator (Q.Med.) designation from the ADR Institute of Canada, I feel I can make a valuable contribution to conflict prevention and dispute resolution.