{"id":20235,"date":"2023-06-07T10:46:49","date_gmt":"2023-06-07T14:46:49","guid":{"rendered":"https:\/\/carleton.ca\/lifelong\/?p=20235"},"modified":"2024-08-29T13:24:53","modified_gmt":"2024-08-29T17:24:53","slug":"important-update-email-delivery-issue","status":"publish","type":"post","link":"https:\/\/carleton.ca\/lifelong\/2023\/important-update-email-delivery-issue\/","title":{"rendered":"Important Update: Email Delivery Issue"},"content":{"rendered":"\n
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\n Important Update: Email Delivery Issue\n <\/h1>\n \n \n <\/header>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n<\/section>\n\n\n\n

Dear participants,<\/p>\n\n\n\n

Since April 2023, we have noticed a resurfacing of the Bell\/Sympatico and Rogers\/Yahoo email delivery issue that you may recall from last year.<\/p>\n\n\n\n

Some participants with Sympatico, Bell, Rogers and\/or Yahoo email addresses have reported inconsistencies in the delivery of our emails, with select emails failing to deliver, or being delivered to their junk\/spam folders.  This is likely due to the heightened security settings of the domain names mentioned above and is not something that LLeaP can resolve for you.<\/p>\n\n\n\n

Please note: <\/strong>because we use several different software packages to email participants, these domains may accept some <\/em>of our emails and not others.<\/p>\n\n\n\n

IF:<\/strong><\/p>\n\n\n\n

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  1. You did not receive our usual Late Spring Registration<\/em> and Last Chance to Register <\/em>emails (sent in April) or<\/strong><\/li>\n\n\n\n
  2. You think you might not be receiving all of our emails<\/li>\n<\/ol>\n\n\n\n

    We strongly recommend<\/strong> adding our email addresses to your address book, and \u2018safe senders\u2019 or \u2018allow\u2019 list.\u00a0 Please ensure you add all 3 email addresses<\/strong> below:<\/p>\n\n\n\n

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    1. LifelongLearning@cunet.carleton.ca<\/a><\/li>\n\n\n\n
    2. lifelonglearning@carleton.ca<\/a><\/li>\n\n\n\n
    3. lifelonglearning@outreach.carleton.ca<\/a><\/li>\n<\/ol>\n\n\n\n

      For instructions on how to do so:<\/p>\n\n\n\n