Updated Refund Policy
Effective February 13th, 2020
No refunds will be processed for class withdrawals or transfer requests made after March 3rd for the Early Spring session and after May 5th for the Late Spring session. Withdrawal/refund or transfer requests made before these dates will be subject to an administrative fee. Non-attendance does not constitute notice of withdrawal.
LinR will refund fees with the following conditions. Requests for refunds or transfers will be subject to:
- A $15 administrative fee until February 27th for the Early Spring Session, and until April 28th for the Late Spring Session.
- A $40 fee between February 28th – March 3rd for the Early Spring Session, and between April 29th – May 5th for the Late Spring Session.
No refunds for class withdrawals will be granted after March 3rd for the Early Spring Session and after May 5th for the Late Spring Session.
No refunds will be granted for textbooks and/or supplies. Credits on Learning in Retirement accounts will no longer be issued.
Parking Refund Policy: LinR will refund fees for the unused days of main campus parking permits.
Transfers: Should a participant wish to transfer from one class to another (within the same session), an e-mail or telephone call (613-520-3699) to the Learning in Retirement office is required. A letter or e-mail confirming the participant’s transfer to another class will be sent and should be retained for the participant’s records. Transfers are subject to space availability, an administrative fee, and cost differences between classes, where applicable.
Learning in Retirement (LinR) lecture series/workshops/single lecture presentations will only be cancelled under the following conditions:
- If Carleton University suspends regular credit courses for any reason (a rare occurrence), we will do the same, and we will contact all participants via e-mail and telephone.
- If the lecturer indicates that she/he cannot come in to teach for a valid reason (illness, family emergency), we will cancel the class and notify all participants by e-mail and by telephone. This happens on occasion but is not frequent.
It should be assumed that Learning in Retirement lecture series/workshops/single lecture presentations will always run, regardless of weather conditions.
In the event that we cancel a class, a make-up class will be held (usually during the week following the originally scheduled last class). No partial credits will be offered to those who cannot attend the make-up class.
Cancellation due to Insufficient Registration
Lecture series/workshops/single lecture presentations with insufficient registration are subject to cancellation. In the event a lecture series/workshop/single lecture presentation is cancelled, those registered will be contacted via e-mail and/or telephone about a week in advance of the originally planned start date. A full refund or lecture series/workshop transfer will be offered. Transferring into another class is subject to space availability, but no administrative fee will be applied.
Cancellations due to Unforeseen Circumstances
Rarely a lecture series/workshop/single lecture presentation will have to be completely cancelled due to unforeseen circumstances (i.e. lecturer long-term illness or injury). In this event those registered will be contacted via e-mail and telephone as soon as possible. A full refund or lecture series/workshop transfer will be offered. Transferring into another class is subject to space availability, but no administrative fee will be applied.
Confirmation of Registration
A registration confirmation letter, receipt, and map are mailed or emailed to the participant’s address once registration is finalized and payment has been processed. Please ensure you read the documents carefully as they contain important information about locations, and if applicable, Carleton’s main campus parking permit information.
Credit Card Information
For your protection, Carleton University and the Learning in Retirement program do not accept and will not process credit card information provided in a voicemail message or in an email. Please never provide your credit card information in a telephone message or in an email.
For those who wish to drop-in to a lecture series, or bring a guest for one week, please call 613-520-3699 to make arrangements BEFORE the lecture. Drop-ins are subject to space availability and a $25.00 fee, per person, per class.
Licence Plate Information
The Learning in Retirement (LinR) program offers virtual parking permits (for Carleton’s main campus only) based on vehicle licence plate numbers. These virtual parking permits replace the need to display physical parking permits on dashboards.
PLEASE NOTE: If an incorrect licence plate is provided, the LinR program WILL NOT be responsible for any parking tickets.
Full payment of registration fees (and optional main campus parking fees) is due at the time of registration. Acceptable methods of payment include: Visa, Mastercard, cheque or money order. Cheque and money orders are to be made payable to Carleton University and are to be dated for the day they are prepared. If you register by telephone or online and indicate that you are mailing a cheque, we must receive payment within 5 business days, otherwise your registration may be withdrawn. Please never mail cash.
Learning in Retirement lecture series/workshop/single lecture presentation fees and main campus parking fees are both subject to HST.
Policy and Price Revisions
From time to time these policies will be revised and new ones will be added. Lecture series/workshop/single lecture presentation and main campus parking fee increases are also subject to change. Current prices are listed with each class description.
Priority of Registration
All registrations are processed in sequence by the date/time they were received.
Registration is required for all lecture series/workshops/single lecture presentations and a variety of registration options are available. Please visit our website at carleton.ca/linr for our registration details and dates.
Scent Free Policy
Please refrain from using perfumes, colognes, and/or other heavily scented products before attending your Learning in Retirement lecture series/workshop/single lecture presentation since these may cause allergic or asthmatic reactions that interfere with the health and learning of others.
If a lecture series/workshop/single lecture presentation is full you have the option of being placed on a waiting list. All waiting list requests are processed in sequence by the date/time they were received. Learning in Retirement staff monitor waiting lists daily. When a space becomes available the person at the top of the list will be contacted via telephone or email and given the opportunity to register and pay for the class. If the first person on the list declines the spot, we then move to the next person on the waiting list.
Waiver of Liability
Please note that for some off-campus offerings we are required to collect signed liability waivers before people can participate. In most cases, we are able to do this online; if you are registered in one of the applicable offerings, you will receive a custom link to a form that asks you for your name and agreement to the waiver.