{"id":14034,"date":"2016-12-06T13:27:53","date_gmt":"2016-12-06T18:27:53","guid":{"rendered":"http:\/\/carleton.ca\/mobileservices\/?page_id=14034"},"modified":"2016-12-06T13:27:53","modified_gmt":"2016-12-06T18:27:53","slug":"iphone-and-mac-tips","status":"publish","type":"page","link":"https:\/\/carleton.ca\/mobileservices\/library\/iphone-and-mac-tips\/","title":{"rendered":"iPhone and Mac Tips"},"content":{"rendered":"

Tuesday, January 18, 2022<\/p>

How to avoid exceeding your 6GB Dataplan<\/h3>

To avoid exceeding your dataplan cap, you can track your 6GB data usage on your iPad or iPhone, but you need to remember to do this, and after each monthly billing period, you have to press Reset Statistics to record the next month's usage: Settings > Cellular > Scroll down to the Cellular Data... More<\/span><\/p><\/a><\/div>

Monday, November 7, 2016<\/p>

Securely Erasing a Mac (before selling)<\/h3>

Review: What to do before selling or giving away your Mac,\u00a0support.apple.com\/en-ca\/HT201065 Erase the Mac's internal drive,\u00a0support.apple.com\/en-ca\/HT204904: Start up from the internal\u00a0Recovery partition, by\u00a0holding\u00a0down Command (\u2318)-R immediately after turning on or restarting your Mac. Release when you see the Apple logo. Open Disk Utility... More<\/span><\/p><\/a><\/div>

Wednesday, July 13, 2016<\/p>

How to enter French character accents on your iPad\/iPhone<\/h3>

Using the on-screen Keyboard Entering French character accents on your iPad\/iPhone using the on-screen keyboard is easy: just press and hold any key to select an accent as shown in Figure 1. Using an external Bluetooth keyboard However when you connect your iPad (or iPhone) to an external Bluetooth keyboard,\u00a0Figure 2. lists the Option-key... More<\/span><\/p><\/a><\/div>

Monday, May 2, 2016<\/p>

Mac Tip: Accessing Banner INB from a Mac<\/h3>

If you are a staff or faculty member with authorization\u00a0to\u00a0access Banner, Carleton's enterprise resource planning (ERP) system\u00a0from a PC, you can also access it from a Mac. You will need: A wired, on-campus network connection. If you are on wireless or off-campus, you must use VPN first. Java installed on your Mac. You can... More<\/span><\/p><\/a><\/div>

Thursday, October 1, 2015<\/p>

Mac Outlook 2011 fix for OS X 10.11 (El Capitan)<\/h3>

Microsoft has identified a problem with Mac Outlook 2011, part of Microsoft Office 2011 for Mac, running under OS X 10.11 (El Capitan): https:\/\/support.microsoft.com\/en-us\/kb\/3098396 Please note: The problem does not affect Mac users who upgrade to OS X 10.11, and then read their Exchange email using OS X\u2019s built-in mail.app or who access... More<\/span><\/p><\/a><\/div>

Wednesday, November 26, 2014<\/p>

iPhone Tip: Check your warranty coverage online<\/h3>

On your iPhone\/iPad: Settings > General > About > Serial Number Enter the Serial Number:\u00a0selfsolve.apple.com\/agreementWarrantyDynamic.do References: support.apple.com\/en-us\/ht4061\u00a0Find the serial number for your iPhone, iPad, and iPod touch PS. This works for Macs too. You'll find the serial number here: Apple > About this Mac or You... More<\/span><\/p><\/a><\/div>

Monday, November 24, 2014<\/p>

iPhone 6\/6+ Tip: Reachability<\/h3>

If you accidentally double-tap the home button of an iPhone 6\/6+, you may be surprised that your iPhone display lowers half-way down. You've just accidentally engaged iOS9's\u00a0"Reachability" feature, implemented\u00a0only on the iPhone 6\/6+. To disable Reachability: Settings > General > Reachability OFF More Info:\u00a0... More<\/span><\/p><\/a><\/div>

Friday, November 7, 2014<\/p>

iPad Tip: Editing MS Office files<\/h3>

An O365 subscription is no longer required in order to unlock the editing ability of Microsoft's free iPad apps:\u00a0\u00a0Excel,\u00a0PowerPoint, and\u00a0Word. References:\u00a0 Microsoft unveils free new Office apps for iPhone and Android, Karissa Bell, mashable.com, 6-Nov-2014 How Microsoft can afford to give away Office on iOS and Android, Pete Pachal,... More<\/span><\/p><\/a><\/div>

Wednesday, June 25, 2014<\/p>

Mac Email Tip: winmail.dat attachment!?<\/h3>

If you receive an attachment labelled winmail.dat on your Mac, it means that the message was sent from Microsoft Exchange and that you were inadvertently sent the message in an internal format intended for Microsoft Outlook users. This is not something that the sender explicitly chose to do, but rather a hiccup that can... More<\/span><\/p><\/a><\/div>

Friday, June 20, 2014<\/p>

iPad Tip: Contacts and Exchange<\/h3>

When setting up a new iPad or iPhone with Exchange email at Carleton, if you have chosen to enable Contacts in Exchange under Settings > Mail, Contacts, Calendars > Exchange, you also\u00a0need to change the following settings in the iPad or iPhone\u00a0Contacts app. Otherwise every email address you've ever sent to or received email... More<\/span><\/p><\/a><\/div>

Monday, February 3, 2014<\/p>

Selling your iPad\/iPhone? Wipe it first\u2026<\/h3>

"I'm selling my old iPhone\u2026 or\u00a0I want to give my old iPad to another member of the family, and want them to create their own Apple ID and to be independent of my apps etc."   No problem. Just restore your old iPad\/iPhone to factory settings first: support.apple.com\/kb\/ph2702 iCloud: Remove your device from Find... More<\/span><\/p><\/a><\/div>

Wednesday, November 20, 2013<\/p>

iOS Tip: Create iTunes account w\/o credit card<\/h3>

Setting up iTunes with a Credit Card To add apps (or songs) to your iPad or iPhone, you need an iTunes account. Setting up an iTunes account, normally requires setting up a method of payment\u2014e.g. a credit card or an iTunes gift card: support.apple.com\/kb\/HT2731 Without a Credit Card However you may wish to create... More<\/span><\/p><\/a><\/div>

Monday, September 30, 2013<\/p>

iOS 7 released<\/h3>

iOS 7 was released by Apple on Sept 17th and represents the biggest change in the iOS User Inteface (UI) since the iPhone was introduced 5 years ago. "The new design is evident in everything from sharper, flatter icons, slimmer fonts, a new slide-to-unlock function, and a new control panel that slides up from... More<\/span><\/p><\/a><\/div>

Monday, September 30, 2013<\/p>

Mac Tip: Configuring Carleton email<\/h3>

Reading your Carleton mail directly on your Mac using an email program is easy and more convenient than logging onto a website to access your mail. You have a choice of email programs to use, viz: The Mac's free, built-in Mail.app email program, or The commercial Microsoft Outlook email program, included in the Microsoft... More<\/span><\/p><\/a><\/div>

Monday, September 16, 2013<\/p>

Using your iPhone to control Keynote on your Mac<\/h3>

If you're presenting your slides using Keynote on your MacBook, you can use your iPhone with the iPhone Keynote Remote app\u00a0to advance your pressentation, as well as preview your next slides. Unfortunately many enterprise Wi-Fi networks, including Carleton's CU-Wireless, are not compatible with Bonjour protocol that the iPad uses. So here's... More<\/span><\/p><\/a><\/div>

Wednesday, July 10, 2013<\/p>

Before you Buy!\u2026Purchasing Consultations Available<\/h3>

The right device for you is the one that will play well (1) with your other devices, (2) with your workplace applications, and (3) with your colleagues! The iTeam often encounters faculty and staff who have bought the wrong device! Before you buy an iPad, smartphone, tablet or laptop,\u00a0consider contacting the iTeam to set... More<\/span><\/p><\/a><\/div>

Tuesday, May 28, 2013<\/p>

iTeam is 2-years old! Thank you for helping us celebrate!<\/h3>

The iTeam,\u00a0a\u00a0volunteer\u00a0employee-initiative, which brings together members of the\u00a0Carleton community\u00a0who use iPhones & iPads on campus, celebrated 2-yrs of Lunch'n'Learns today. For the anniversary session, the team revealed some of its presentation magic, and showed attendees how to wirelessly project multiple iPad displays.   Over... More<\/span><\/p><\/a><\/div>

Monday, March 25, 2013<\/p>

iPad Tip: Editing PowerPoint files on Your iPad<\/h3>

Here at\u00a0iTeam HQ, we're often asked "How do I edit PowerPoint files on my iPad?".\u00a0When we unpack this question, we find 3 usage scenarios, viz: Using my iPad, I would like to: \u2026Display PowerPoint files In this case the iTeam suggests that you Print or Save As\u2026 the PowerPoint file to a\u00a0PDF\u00a0on the PC... More<\/span><\/p><\/a><\/div>

Tuesday, March 19, 2013<\/p>

iOS 6.1.3 Released \u2014 Improves Passcode Security<\/h3>

About iOS 6.1.3 Software Update This update contains improvements and bug fixes, including: Fixes a bug that could allow someone to bypass the passcode and access the Phone app Improvements to Maps in Japan For information on the security content of this update, please visit this website: http:\/\/support.apple.com\/kb\/HT1222. iOS: How to update your... More<\/span><\/p><\/a><\/div>

Thursday, March 7, 2013<\/p>

iPhone\/iPad Tip: Passcode home button for “kid mode”<\/h3>

If lending your iPad to a child, you can ensure they stay in their game app by applying a passcode to the "Home" button: Settings \u2192 General \u2192 Accessibility \u2192 Guided Access Introduced in iOS 6, Guided Access mode allows a parent to limit an iOS device to one app by disabling the Home... More<\/span><\/p><\/a><\/div>

Monday, February 25, 2013<\/p>

iPhone Tip: Ensuring You send iMessages instead of texts<\/h3>

Phone companies make lots of money charging for each SMS aka Text message. When sending texts to other iOS users, your iPhone's built-in Messages app can route text messages over your dataplan, avoiding any SMS charges by your phone company and saving you money. MacLife has a detailed post on this topic: How to... More<\/span><\/p><\/a><\/div>

Tuesday, February 19, 2013<\/p>

iOS 6.1.2 addresses Exchange bug<\/h3>

iOS 6.1.2 addresses a bug that can cause excessive communication with the calendar component of Exchange, if you have Outlook\/Exchange mail & calendar configured on your iPhone, iPad, or iPod Touch. To apply iOS update 6.1.2, on your iOS device: Make sure it is plugged in (or has a full charge) Select: \u00a0Settings app... More<\/span><\/p><\/a><\/div>

Wednesday, January 23, 2013<\/p>

iPad\/iPhone Tip: Import video to your PC or Mac<\/h3>

The built-in Camera app on your iPhone or iPad can record pics\u2014it can record video complete with sound. But how do you import your video to your PC or Mac? Just connect your iPhone or iPad to your computer using its USB cable. If you're on a Mac, use iPhoto to import the videos... More<\/span><\/p><\/a><\/div>

Thursday, January 3, 2013<\/p>

Tip: Send a caller to voicemail with a button press<\/h3>

When you receive a call on your iPhone, double-tapping the Power On button will send the call to voicemail. A single tap on the Power On button will mute the iPhone and let the call ring out. While the latest iOS lets you do this from the screen, this tip allows you to send... More<\/span><\/p><\/a><\/div>

Wednesday, December 26, 2012<\/p>

Tip: Using special characters in your Tweets & Email<\/h3>

Emoticons and other special characters are fun ways to enliven email and tweets. You may\u00a0\u2661 New York. Or want to attract \u261e attention\u00a0\u261c. But to avoid your tweets being received like this: \u2026you need to ensure that you are using Unicode, a cross-platform standard for encoding special characters and symbols. On your iOS device... More<\/span><\/p><\/a><\/div>

Wednesday, December 19, 2012<\/p>

Tip: Use Voice Dictation on your iPad or iPhone<\/h3>

iOS has built-in Voice Dictation. This feature is available on the iPad 3 or newer, including the iPad Mini, as well as on \u00a0the iPhone 4S and newer iPhone 5. You must perform a one-time activation of the Dictation feature, viz: Settings > General > Dictation ON Thereafter, in any app that puts up... More<\/span><\/p><\/a><\/div>

Saturday, December 15, 2012<\/p>

Tip: Manage magazine subscriptions on your iPad<\/h3>

Bought a magazine on your iPad and reading it in the iOS Newsstand app? Newsstand subscriptions auto-renew unless you override this.\u00a0In iOS 6,\u00a0open the App Store app, log in with your Apple ID, go to Account Settings and select Manage Subscriptions. Details: How to manage magazine subscriptions in iOS, Patrick Jordan, ipadinsight.com, Dec 3... More<\/span><\/p><\/a><\/div>

Thursday, December 13, 2012<\/p>

Tip: Google Maps for iOS 6 now available<\/h3>

Upgraded to iOS 6, and love the turn-by-turn driving directions in the new Maps app, but miss Google Maps? Been holding off on iOS 6 because Google Maps was no longer included? No problem, Google Maps for iOS 6 is now\u00a0(Dec 13 2012) a free download in the App Store! https:\/\/itunes.apple.com\/us\/app\/google-maps\/id585027354 More... More<\/span><\/p><\/a><\/div>

Thursday, December 6, 2012<\/p>

Tip: Apple’s Lightning to VGA Adapter<\/h3>

For the new iPad 4, iPhone 5 with the Lightning Adapter. Apple Lightning to VGA connector, Jeremy Horwitz, iLounge.com, Dec 5 2012 (Photo credit: iLounge.com) More... More<\/span><\/p><\/a><\/div>

Monday, December 3, 2012<\/p>

Tip: Rugged case for iPad Mini by Griffin<\/h3>

Griffin Technology's Survivor case for iPad Mini, ~$60 ilounge.com\/griffin-survivor-for-ipad-mini\u00a0Nov 28 2012 griffintechnology.com (credit: iLounge.com) More... More<\/span><\/p><\/a><\/div>

Thursday, November 29, 2012<\/p>

Minutes: iPad Intermediate \u2013 W-drives (Nov 28 2012)<\/h3>

You may already be using a departmental shared drive from your office PC (or Mac). This month come learn how to access that W-Drive from your iPad, iPhone, or iPod Touch, as well! \u2022\u00a0FileBrowser\u00a0 \u00a0SMB (aka W-Drive) client for iPhone and iPad \u2022 VPN setup for Carleton (required for off-campus access to W-drives) \u2022... More<\/span><\/p><\/a><\/div>

Thursday, November 15, 2012<\/p>

Tip: Hands on with Apple’s Lightning Adapters<\/h3>

After 10 years with the same 30-pin connector on every iPod, iPhone and iPad, Apple has introduced a new smaller connector, dubbed the Lightning connector, on its new iPhone 5, iPad 4, and iPad mini. Hands on with Apple\u2019s Lightning to 30-pin Adapters, Dan Frakes, Macworld.com, Oct 17 2012 Apple Lightning Digital AV Adapter,\u00a0Jeremy... More<\/span><\/p><\/a><\/div>

Wednesday, November 7, 2012<\/p>

Tip: How to configure ‘Find Your iPad’<\/h3>

Find A Lost or Missing iPad: How to Set Up & Use Find My iPad in iCloud, by Andy Brovey, ipadacademy.com, Aug 2012... More<\/span><\/p><\/a><\/div><\/div>

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