Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.

Teaching and Learning Services has created this resource page to assist the Carleton community during the transition to online teaching for the remainder of the term. Included you will find assistance with the steps you need to get up and running with Zoom as well as important information about security. You can find a more comprehensive step-by-step guide here.

You can find out more information about web conferencing, including best practices and the differences between the tools (BigBlueButton, Microsoft Teams and Zoom) on our Web Conferencing at Carleton page.

Zoom Training

We are offering a number of online training sessions to help you get started with Zoom. To register for the sessions, please visit the EDC’s event page.

Installing and Using Zoom

We’ve created brief tutorial videos on the first few steps of installing and familiarizing yourself with Zoom. You can download the latest version of Zoom here.

Virtual Backgrounds

A collection of Carleton themed virtual backgrounds can be found here: Carleton Zoom Backgrounds

Zoom Security

Check to make sure you are using the latest version of Zoom. The most recent version has added a “Security” button to the meeting interface, making it easier to access key security features.

It’s important to know that when using Zoom:

  • Any information or files shared through Zoom may not be secure or confidential.
  • Participants may be able to join Zoom meetings without the host’s permission and/or using a false identity.
  • Instructors and Carleton University cannot control any objectionable or offensive content shared by meeting participants.
  • Zoom meetings, including lectures and classroom discussions, might be recorded without the instructor or other participants being aware.


Where do I download the latest version of Zoom?
You can download the latest version of Zoom from the Zoom Download Center.

How do I use Zoom on my PC or Mac?
After downloading Zoom, learn how to use the Zoom Desktop Client.

How do I signup for Zoom?
You can sign up for a free Zoom account at zoom.us/signup.

Can I join over the phone instead?
Yes. Simply call any of the numbers listed for your country of origin from this list.

How do I test if my camera and microphone are working?
Go to zoom.us/test

How do Waiting Rooms work?

How do Breakout Rooms work?

How to save attendance for a Zoom meeting?
How to Save Attendance for a Zoom Meeting.pdf

Visit Zoom’s official support site. This is your best resource for all things Zoom. Their short modular tutorial videos
are setup to allow you to simply focus on the step you’re looking for help with.
Access the full tutorial library here: support.zoom.us/hc/en-us/