Every time you update your MyCarletonOne password you must also update the password stored in all your wireless-attached devices.

Important: Failure to update a stored password to your new MyCarletonOne password can result in automatic lock-out due to repeated, unsuccessful log in attempts.

STEP 1: Forget CU-Wireless on all Wireless Devices.

Forget the CU-Wireless connections prior to setting up or changing your MyCarletonOne account.  This will prevent automatic lock-out due to repeated, unsuccessful log in attempts.

STEP 2: Change your MyCarletonOne Password

  1. Login to https://myone.carleton.ca/.
  2. Click on the ‘MyPassword’ tab.
  3. Enter a new password and re-enter to confirm.
  4. Click save.
  5. Restart your computer.

STEP 3:  Update your password on your device