CU Virtual Desktop - Carleton University

You must connect to Carleton’s Virtual Private Network (VPN) to access the VDI service

The cuDesktop service, also known as Virtual Desktop Infrastructure (VDI), provides an alternative to physical computer labs, for courses which require students have access to course-specific software during course lectures. It allows students access to applications without needing them to be installed on their own laptop or tablet.

All Students Staff & Faculty have access the general VDI environment, currently we are providing the following applications with this service: SPSS, Sample Power, SAS, MatLab, StataSE and Office365.

Please see MS Offer for details on Office365 access.

If you encounter any issues downloading and installing the cuDesktop Software, please consult the documentation in the menu on the left, or email its.service.desk@carleton.ca for support.

Download and Install the cuDesktop Software

Windows Client

Download Windows Client

Win 10/11 Windows Store App

Mac Client

Download Mac OS X Client

Android Client

The Android Client can be installed from the Android App Store.

Download Android Client.

iOS Client

The iOS Client can be installed from the Apple App Store.

Download iOS Client.

Chrome OS Client

The Chrome OS client can be installed from the Google Chrome Web Store.

Download Chrome OS Client.

Linux Client

Download 32bit Linux Client
Download 64bit Linux Client

*Please note that there is limited support for the Linux client at this time.

Client Documentation can be found Horizon View Client Documentation

You must connect to Carleton’s Virtual Private Network (VPN) to access the VDI service

VMware client Setup

Download and install the VMware client for your OS (links above).
Launch the VMware software and click on ‘New Server’ (must be connected to the VPN)Enter the connection server: cudesktop.carleton.ca and click connect, accept the FIPPA agreement.
When prompted use your MC1 account and password click ‘Login’
Double click the environment that is available to you (yours may look different)

VMware Web Version

If you do not wish/can’t install the VMHorizon software you can access the cuDesktop environment via the web. Simply go to the website: https://cudesktop.carleton.ca and choose the “VMware Horizon HTML Access” option

When using cuDesktop...

Virtual Private Network (VPN) – Users will need to log in with Carleton’s Virtual Private Network (VPN) to access the VDI service. Instructions on how to access Carleton’s VPN can be found here
Connection Server
The name of the connection server to use with the client application is cudesktop.carleton.ca
WiFi
If you are using a mobile device that uses a cellular network technology, you may be charged for data access under your plan if your device uses that to connect. We recommend using WiFi whenever possible.
MyCarletonOne
A MyCarletonOne account is required to connect to cuDesktop. Activate your MyCarletonOne account here.
Logging Out
Please ensure that you log out of your virtual environment when you are finished. To do this, click on the start menu, and click on the log off button. Clicking on the x to close the VMware View client will not log you out for 5 minutes and can lead to problems.

Saving files

When saving your files, please be sure to save to your Network Drive (P: ) or to a USB drive connected to the VMware View Client. Files saved to My Documents or the Desktop in the Virtual Environment will be removed once you log out of the current session.

Manually connect the USB device to a remote desktop.
1. Connect the USB device to the local client system.
2. From the VMware Horizon Client menu bar in the remote desktop, click USB Devices.
3. Toggle the option for the USB device to on.
The device is manually redirected from the local system to the remote desktop.