{"id":91930,"date":"2024-04-24T17:37:52","date_gmt":"2024-04-24T21:37:52","guid":{"rendered":"https:\/\/newsroom.carleton.ca\/?post_type=cu_story&#038;p=91930"},"modified":"2025-08-19T09:37:02","modified_gmt":"2025-08-19T13:37:02","slug":"marketing-rescue-ugly-produce-waste","status":"publish","type":"cu_story","link":"https:\/\/carleton.ca\/news\/story\/marketing-rescue-ugly-produce-waste\/","title":{"rendered":"How Marketing Classes Can Rescue &#8216;Ugly Produce&#8217; From Becoming Food Waste"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-max  md:space-y-10 cu-prose-first-last\">\n\n        \n                    \n                    \n            \n    <div class=\"cu-wideimage relative flex items-center justify-center mx-auto px-8 overflow-hidden md:px-16 rounded-xl not-prose  my-6 md:my-12 first:mt-0 bg-opacity-50 bg-cover bg-cu-black-50 pt-24 pb-32 md:pt-28 md:pb-44 lg:pt-36 lg:pb-60 xl:pt-48 xl:pb-72\" style=\"background-image: url(https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/young-girl-carrots-1200x900-1.jpg); background-position: 50% 50%;\">\n\n                    <div class=\"absolute top-0 w-full h-screen\" style=\"background-color:rgba(0,0,0,0.600);\"><\/div>\n        \n        <div class=\"relative z-[2] max-w-4xl w-full flex flex-col items-center gap-2 cu-wideimage-image cu-zero-first-last\">\n            <header class=\"mx-auto mb-6 text-center text-white cu-pageheader cu-component-updated cu-pageheader--center md:mb-12\">\n\n                                    <h1 class=\"cu-prose-first-last font-semibold mb-2 text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] cu-pageheader--center text-center mx-auto after:left-px\">\n                        How Marketing Classes Can Rescue &#039;Ugly Produce&#039; From Becoming Food Waste\n                    <\/h1>\n                \n                            <\/header>\n        <\/div>\n\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"absolute bottom-0 w-full z-[1]\" fill=\"none\" viewbox=\"0 0 1280 312\">\n                <path fill=\"#fff\" d=\"M26.412 315.608c-.602-.268-6.655-2.412-13.524-4.769a1943.84 1943.84 0 0 1-14.682-5.144l-2.276-.858v-5.358c0-4.876.086-5.358.773-5.09 1.674.643 21.38 5.84 34.646 9.109 14.682 3.59 28.935 6.858 45.936 10.449l9.874 2.089H57.322c-16.4 0-30.31-.16-30.91-.428ZM460.019 315.233c42.974-10.074 75.602-19.88 132.443-39.867 76.16-26.791 152.063-57.709 222.385-90.663 16.7-7.823 21.336-10.074 44.262-21.273 85.004-41.688 134.719-64.193 195.291-88.413 66.55-26.577 145.2-53.584 194.27-66.765C1258.5 5.626 1281.34 0 1282.24 0c.17 0 .34 27.596.34 61.3v61.299l-2.23.375c-84.7 13.718-165.93 35.955-310.736 84.931-46.494 15.753-65.427 22.076-96.166 32.15-9.102 3-24.814 8.198-34.989 11.574-107.543 35.954-153.008 50.422-196.626 62.639l-6.74 1.876-89.126-.054c-78.135-.054-88.782-.161-85.948-.857ZM729.628 312.875c33.229-10.985 69.248-23.523 127.506-44.207 118.705-42.223 164.596-57.709 217.446-73.302 2.62-.75 8.29-2.465 12.67-3.751 56.19-16.772 126.94-33.597 184.17-43.671 5.07-.91 9.66-1.768 10.22-1.875l.94-.161v170.236l-281.28-.054H719.968l9.66-3.215ZM246.864 313.411c-65.041-2.251-143.047-12.11-208.432-26.256-18.375-3.965-41.73-9.538-42.202-10.074-.171-.214-.257-21.38-.214-47.046l.129-46.618 6.654 3.697c57.313 32.043 118.491 56.531 197.699 79.143 40.313 11.521 83.459 18.058 138.669 21.059 15.584.857 65.685.857 81.14 0 33.744-1.876 61.306-4.93 88.396-9.806 6.396-1.126 11.634-1.983 11.722-1.929.255.375-20.48 7.769-30.999 11.038-28.592 8.948-59.288 15.646-91.873 20.147-26.36 3.59-50.015 5.627-78.35 6.698-15.584.59-55.209.59-72.339-.053Z\"><\/path>\n                <path fill=\"#fff\" d=\"M-3.066 295.067 32.06 304.1v9.033H-3.066v-18.066Z\"><\/path>\n            <\/svg>\n            <\/div>\n\n    \n\n    <\/div>\n<\/section>\n\n<p>This article is <a href=\"https:\/\/theconversation.com\/how-marketing-classes-can-rescue-ugly-produce-from-becoming-food-waste-222732\" target=\"_blank\" rel=\"noopener noreferrer\">republished<\/a> from The Conversation under a Creative Commons licence. All photos provided by <a href=\"https:\/\/theconversation.com\" target=\"_blank\" rel=\"noopener noreferrer\">The Conversation<\/a> from various sources.<\/p>\n\n\n\n<p><a href=\"https:\/\/sprott.carleton.ca\/profile\/aron-darmody\/\" rel=\"noopener noreferrer\" target=\"_blank\">Aron Darmody<\/a> and <a href=\"https:\/\/sprott.carleton.ca\/profile\/leighann-neilson\/\" rel=\"noopener noreferrer\" target=\"_blank\">Leighann C. Neilson<\/a> are associate professors of marketing at Carleton University&#8217;s Sprott School of Business. <a href=\"https:\/\/sprott.carleton.ca\/profile\/narmin-tartila-banu\/\" rel=\"noopener noreferrer\" target=\"_blank\"> Narmin Tartila Banu<\/a> is a PhD Candidate in marketing.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<p>At a time of <a href=\"https:\/\/www.theglobeandmail.com\/business\/article-food-price-report-2024\/\" target=\"_blank\" rel=\"noopener noreferrer\">rising food costs<\/a> and <a href=\"https:\/\/theconversation.com\/food-insecurity-in-canada-is-the-worst-its-ever-been-heres-how-we-can-solve-it-216399\" target=\"_blank\" rel=\"noopener noreferrer\">growing food insecurity<\/a>, a large percentage of food grown for consumption never reaches our tables.<\/p>\n\n\n\n<p>Indeed, some estimates suggest that approximately 40 per cent of fruits and vegetables <a href=\"https:\/\/doi.org\/10.1016\/j.jclepro.2018.08.079\" target=\"_blank\" rel=\"noopener noreferrer\">never even leave farms<\/a>. Much of it gets rejected by wholesalers and retailers based on irregularities in weight, size or shape.<\/p>\n\n\n\n<p>This desire for cosmetically appealing food also extends to consumers, as we often <a href=\"https:\/\/www.ama.org\/2020\/09\/17\/why-consumers-think-pretty-food-is-healthier\/\" target=\"_blank\" rel=\"noopener noreferrer\">prefer picture-perfect produce<\/a>. Unsurprisingly, this wanton waste takes a significant environmental toll, with an estimated <a href=\"https:\/\/catalogue.unccd.int\/1679_FoodWaste.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">eight to 10 per cent of global greenhouse gas emissions tied to unconsumed food<\/a>.<\/p>\n\n\n\n<h2 id=\"showing-ugly-produce-some-love\" class=\"wp-block-heading\">Showing ugly produce some love<\/h2>\n\n\n\n<p>Some companies have taken strides to counter food waste. A prominent example in the United States is Misfits Market, which launched in 2018.<\/p>\n\n\n\n<p>By buying misshapen and ugly produce and reselling it at discount prices in subscription boxes, Misfits Market has grown into a <a href=\"https:\/\/www.businesswire.com\/news\/home\/20210914005288\/en\/Misfits-Market-Announces-225M-Series-C-1-to-Accelerate-Category-and-Market-Expansion\" target=\"_blank\" rel=\"noopener noreferrer\">billion-dollar business<\/a>.<\/p>\n\n\n\n<p>Closer to home, Loblaw Companies&#8217; <a href=\"https:\/\/www.noname.ca\/naturally-imperfect\" target=\"_blank\" rel=\"noopener noreferrer\">&#8220;naturally imperfect&#8221;<\/a> line offers visually unappealing produce at lower prices, while newcomers such as Montr\u00e9al-based <a href=\"https:\/\/montrealgazette.com\/news\/local-news\/save-on-food-save-the-planet-foodhero-app-lets-you-rescue-groceries-from-landfills\" target=\"_blank\" rel=\"noopener noreferrer\">Food Hero<\/a> are developing apps to reduce a different but persistent form of waste by helping customers find deals on food approaching its best-by date.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full wp-image-91935\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"673\" src=\"https:\/\/newsroom.carleton.ca\/wp-content\/uploads\/fresh-produce-1200x673-1.jpg\" alt=\"Fresh green produce on shelf in grocery store for sale\" class=\"wp-image-91935\" srcset=\"https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/fresh-produce-1200x673-1.jpg 1200w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/fresh-produce-1200x673-1-400x224.jpg 400w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/fresh-produce-1200x673-1-300x168.jpg 300w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/fresh-produce-1200x673-1-768x431.jpg 768w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/fresh-produce-1200x673-1-700x393.jpg 700w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/fresh-produce-1200x673-1-200x112.jpg 200w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Photo: xphotoz \/ iStock<\/figcaption><\/figure>\n\n\n\n<p>Despite such encouraging efforts, there&#8217;s still a lot of work to do on changing attitudes and behaviours to alleviate waste. This has become an important academic issue, and is increasingly being tackled by those of us in marketing, a field that has perpetuated this <a href=\"https:\/\/doi.org\/10.1177\/0276146714534692\" target=\"_blank\" rel=\"noopener noreferrer\">cycle of waste<\/a>.<\/p>\n\n\n\n<p>In a recent study, we introduced our <a href=\"https:\/\/doi.org\/10.1177\/02734753241226669\" target=\"_blank\" rel=\"noopener noreferrer\">RESCUER framework<\/a> designed to expose students to food waste and to generate behavioural changes. We developed it over three years through research assignments undertaken by students in our classes at Carleton University. We used 90 reflective essay assignments alongside 63 sets of surveys (administered pre- and post-assignment) to develop the framework.<\/p>\n\n\n\n<h2 id=\"steps-towards-change\" class=\"wp-block-heading\">Steps towards change<\/h2>\n\n\n\n<p>RESCUER stands for the steps in the process of learning, action and change undertaken by students, and <a href=\"https:\/\/doi.org\/10.1177\/0273475319828788\" target=\"_blank\" rel=\"noopener noreferrer\">combines passive and active modes of learning<\/a>.<\/p>\n\n\n\n<p>We first engaged students with <em>resources<\/em> \u2014 &#8220;passive&#8221; forms of learning through lectures and curated readings on <a href=\"https:\/\/medium.com\/eat-grim\/the-scandalous-supermarkets-waste-that-stays-invisible-778223339762\" target=\"_blank\" rel=\"noopener noreferrer\">food waste<\/a>, <a href=\"https:\/\/doi.org\/10.1002\/mar.20788\" target=\"_blank\" rel=\"noopener noreferrer\">irregularly shaped produce<\/a> and <a href=\"https:\/\/doi.org\/10.1016\/j.wasman.2014.09.019\" target=\"_blank\" rel=\"noopener noreferrer\">sustainable practices<\/a>.<\/p>\n\n\n\n<p>Next, students <em>engaged<\/em> in an experiential learning exercise that had them actively planning, shopping for and preparing a salad with food waste issues in mind, before writing reflective journals about their experiences. Journaling allows students to articulate their feelings, thoughts and values, leads them to examine and challenge pre-conceived assumptions, practices and policies, and encourages them to be more alert when shopping for and preparing food.<\/p>\n\n\n\n<p>We next accounted for the <em>social<\/em> influences of family, friends and peers on sustainability-minded behaviours.<\/p>\n\n\n\n<p>Throughout the process, students developed a greater <em>cognizance<\/em> of food waste, and these issues became more readily and consistently resonant when shopping. The process also resulted in <em>underlying<\/em> problem-salience \u2014 the spontaneous evocation of the food waste problem in consumers&#8217; minds as soon as they need to buy or prepare food.<\/p>\n\n\n\n<p>Finally, we identified factors that <em>expedite<\/em> learning and adoption processes, such as the availability of recycling and composting facilities at home and access to retailers that support sustainable practices and provide price discounts.<\/p>\n\n\n\n<h2 id=\"student-comments\" class=\"wp-block-heading\">Student comments<\/h2>\n\n\n\n<p>The results? Well, students emerged with a much deeper understanding of food waste and an increase in responsible attitudes and behaviours. This increase in responsibility is evident in the comments from students about RESCUER, including:<\/p>\n\n\n<div class=\"not-prose cu-quote cu-component-spacing\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;I am cognizant of the negative effects that food abnormalities have on the environment due to food waste issues. On that account, I will surely change some of my habits to match my perceived identity. Seeing myself as, and wanting to be more of, a pro-environmental person, I want my actions regarding food waste to match this desired self-identity.&#8221;<\/p>\n<\/blockquote>\n<\/div>\n\n\n<p>The students&#8217; newfound awareness also translated into more responsible consumption behaviours. They started choosing imperfect produce, as one student reported:<\/p>\n\n\n<div class=\"not-prose cu-quote cu-component-spacing\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;I bought abnormal carrots and green onions and even considered some oddly shaped bell peppers in my purchase decisions.&#8221;<\/p>\n<\/blockquote>\n<\/div>\n\n\n<p>They also became less picky about expiration dates, according to another student who was conscious of preventing waste:<\/p>\n\n\n<div class=\"not-prose cu-quote cu-component-spacing\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Completing this assignment has increased my awareness to ensure to take the foods on the shelves that are approaching their best-before date as opposed to selecting the freshest option each time.&#8221;<\/p>\n<\/blockquote>\n<\/div>\n\n\n<p>Another responsible action is in how students spread what they have learned, as one noted:<\/p>\n\n\n<div class=\"not-prose cu-quote cu-component-spacing\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;I am certainly going to share what I have learned from the readings with friends and family.&#8221;<\/p>\n<\/blockquote>\n<\/div>\n\n\n<p>These qualitative findings are further validated by our survey results. A comparative analysis was conducted before and after the framework&#8217;s implementation. It revealed that students&#8217; awareness, understanding and actions related to sustainability were all improved after having completed the exercise.<\/p>\n\n\n\n<h2 id=\"educators-can-change-attitudes\" class=\"wp-block-heading\">Educators can change attitudes<\/h2>\n\n\n\n<p>Overall, we&#8217;ve seen our RESCUER framework cultivate a shift towards responsible consumption, and it also situates marketing education within a sustainability narrative.<\/p>\n\n\n\n<p>Ours is an example of how educators can play a crucial role in changing attitudes and actions, and in equipping future professionals with tools to tackle the <a href=\"https:\/\/doi.org\/10.1177\/0276146714534692\" target=\"_blank\" rel=\"noopener noreferrer\">challenges of sustainability<\/a>.<\/p>\n\n\n\n<p>Conversations about what <a href=\"https:\/\/doi.org\/10.1080\/0267257X.2019.1573845\" target=\"_blank\" rel=\"noopener noreferrer\">sustainability entails<\/a>, how it can be encouraged and its integration into education is more relevant than ever as we strive for ways to work towards a more sustainable future.<\/p>\n\n\n\n<p>_<br>\n<a href=\"https:\/\/newsroom.carleton.ca\">Carleton Newsroom<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/counter.theconversation.com\/content\/222732\/count.gif?distributor=republish-lightbox-basic\" alt=\"The Conversation\"\/><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At a time of rising food costs and growing food insecurity, a large percentage of food grown for consumption never reaches our tables. Indeed, some estimates suggest that approximately 40 per cent of fruits and vegetables never even leave farms. Much of it gets rejected by wholesalers and retailers based on irregularities in weight, size or shape.<\/p>\n","protected":false},"author":410,"featured_media":91933,"template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"cu_story_type":[1623],"cu_story_tag":[],"class_list":["post-91930","cu_story","type-cu_story","status-publish","has-post-thumbnail","hentry","cu_story_type-expert-perspectives"],"acf":{"cu_post_thumbnail":false},"_links":{"self":[{"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/cu_story\/91930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/cu_story"}],"about":[{"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/types\/cu_story"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/users\/410"}],"version-history":[{"count":3,"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/cu_story\/91930\/revisions"}],"predecessor-version":[{"id":91949,"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/cu_story\/91930\/revisions\/91949"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/media\/91933"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/media?parent=91930"}],"wp:term":[{"taxonomy":"cu_story_type","embeddable":true,"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/cu_story_type?post=91930"},{"taxonomy":"cu_story_tag","embeddable":true,"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/cu_story_tag?post=91930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}