{"id":66461,"date":"2020-05-22T07:00:41","date_gmt":"2020-05-22T11:00:41","guid":{"rendered":"https:\/\/newsroom.carleton.ca\/?p=66461"},"modified":"2025-08-19T09:36:30","modified_gmt":"2025-08-19T13:36:30","slug":"carleton-researchers-find-canadians-most-trust-public-health-officials-on-covid-19","status":"publish","type":"post","link":"https:\/\/carleton.ca\/news\/2020\/carleton-researchers-find-canadians-most-trust-public-health-officials-on-covid-19\/","title":{"rendered":"Carleton Researchers Find Canadians Most Trust Public Health Officials on COVID-19"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Carleton Researchers Find Canadians Most Trust Public Health Officials on COVID-19\n                    <\/h1>\n                \n                                \n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n<p>While Canadians remain quite worried about the impact of COVID-19 on their lives and those of their friends, they place primary trust in the actions taken and advice given by the country\u2019s public health authorities and institutions to guide the country through the pandemic.<\/p>\n\n\n\n<p>That\u2019s one of the conclusions from a Carleton University School of Journalism and Communication survey of the attitudes of 2,000 Canadians to health information and the media conducted by Abacus Data from May 2 to May 8.<\/p>\n\n\n\n<p>Asked to rank a series of sources based on how much they can trust them to provide accurate and credible information about the risks of COVID-19, public health officials came first, the top choice of 37 per cent of respondents.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"225\" src=\"https:\/\/newsroom.carleton.ca\/wp-content\/uploads\/Image1-4-400x225.jpg\" alt=\"\" class=\"wp-image-66463\" srcset=\"https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image1-4-400x225.jpg 400w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image1-4-300x169.jpg 300w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image1-4-768x432.jpg 768w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image1-4-700x394.jpg 700w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image1-4-200x113.jpg 200w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image1-4.jpg 1280w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>\u201cTrust in the medical community may be related to the concern that many Canadians have that they will become seriously ill with the virus,\u201d says Christopher Waddell, a professor in the School of Journalism and Communication one of project\u2019s co-investigators.<\/p>\n\n\n\n<p>When asked their views on the COVID-19 outbreak, 39 per cent across the country believed the worst was still to come, 19 per cent thought the worst was behind us, while 42 per cent were not sure &#8211; with almost half of those surveyed still extremely worried or worried a lot.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"225\" src=\"https:\/\/newsroom.carleton.ca\/wp-content\/uploads\/Image2-400x225.png\" alt=\"\" class=\"wp-image-66464\" srcset=\"https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image2-400x225.png 400w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image2-300x169.png 300w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image2-768x432.png 768w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image2-700x394.png 700w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image2-200x113.png 200w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image2.png 1280w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"225\" src=\"https:\/\/newsroom.carleton.ca\/wp-content\/uploads\/Image3-400x225.png\" alt=\"\" class=\"wp-image-66465\" srcset=\"https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image3-400x225.png 400w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image3-300x169.png 300w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image3-768x432.png 768w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image3-700x394.png 700w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image3-200x113.png 200w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image3.png 1280w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>That view that had not changed significantly in early May for more than half of Canadians.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"225\" src=\"https:\/\/newsroom.carleton.ca\/wp-content\/uploads\/Image4-400x225.png\" alt=\"\" class=\"wp-image-66466\" srcset=\"https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image4-400x225.png 400w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image4-300x169.png 300w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image4-768x432.png 768w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image4-700x394.png 700w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image4-200x113.png 200w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image4.png 1280w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"225\" src=\"https:\/\/newsroom.carleton.ca\/wp-content\/uploads\/Image5-400x225.png\" alt=\"\" class=\"wp-image-66467\" srcset=\"https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image5-400x225.png 400w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image5-300x169.png 300w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image5-768x432.png 768w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image5-700x394.png 700w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image5-200x113.png 200w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image5.png 1280w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>While worried, they also have high confidence in the ability of their local health-care system to handle the outbreak, with 19 per cent very confident nationally and a further 61 per cent somewhat confident.<\/p>\n\n\n\n<p>Canadians also rank the performance of the three levels of government differently in handling the COVID-19 situation. Provinces have done the best so far in the eyes of the public, with 36 per cent saying their provincial\/territorial government has done very well and an additional 37 per cent saying somewhat well.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"225\" src=\"https:\/\/newsroom.carleton.ca\/wp-content\/uploads\/Image6-400x225.png\" alt=\"\" class=\"wp-image-66468\" srcset=\"https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image6-400x225.png 400w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image6-300x169.png 300w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image6-768x432.png 768w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image6-700x394.png 700w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image6-200x113.png 200w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image6.png 1280w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>That may not be surprising considering the daily appearances of provincial health officers on Canadian news channels offering updates and briefings on cases, hospitalizations, ventilator demand in hospitals, deaths and recoveries. Some, including British Columbia\u2019s Provincial Health Officer Bonnie Henry and Horacio Arruda, Quebec\u2019s director of National Public Health, have become social media celebrities since early March.<\/p>\n\n\n\n<p>The federal government has handled the situation very well, say 28 per cent of Canadians, with another 37 per cent saying somewhat well. Theresa Tam, the country\u2019s chief public health officer, has been as prominent as some of her provincial colleagues, but has also become more of a target for political and media critics. They have attacked her for changing advice about wearing face masks and a Conservative leadership candidate was widely condemned for his suggestion that the Hong Kong-born doctor\u2019s loyalty may rest with China rather than Canada.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"225\" src=\"https:\/\/newsroom.carleton.ca\/wp-content\/uploads\/Image7-400x225.png\" alt=\"\" class=\"wp-image-66469\" srcset=\"https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image7-400x225.png 400w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image7-300x169.png 300w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image7-768x432.png 768w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image7-700x394.png 700w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image7-200x113.png 200w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image7.png 1280w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Municipalities scored lowest among the three layers of government, with&nbsp;26 per cent believing they are handling the situation very well and another 37 per saying somewhat well. Urban municipalities have been the focus of complaints that parks and recreation space has not been accessible and demands to close roadways to vehicles, allowing more cyclists and letting pedestrians venture onto roads to maintain physical distancing.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"225\" src=\"https:\/\/newsroom.carleton.ca\/wp-content\/uploads\/Image8-400x225.png\" alt=\"\" class=\"wp-image-66470\" srcset=\"https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image8-400x225.png 400w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image8-300x169.png 300w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image8-768x432.png 768w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image8-700x394.png 700w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image8-200x113.png 200w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image8.png 1280w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Canadians also give public health officials high marks for their performance to date during the pandemic. Just more than 80 per cent credit them with performing very well or pretty well in being forthcoming with the public about the risks associated with COVID-19, while 85 per cent are pleased with the frequency of official updates about the virus.<\/p>\n\n\n\n<p>\u201cThe public also appears to appreciate the evolutionary nature of science and health knowledge,\u201d says Waddell.<\/p>\n\n\n\n<p>Almost three-quarters of respondents agreed with the statement: \u201cIt is understandable that public health guidance will change as experts learn more about the coronavirus that causes COVID-19.\u2019\u2019 Only 28 per cent agreed with the statement: \u201cPublic health officials should wait until they are certain about the science before advising the public about what to do to reduce confusion.\u201d That statement was supported by 34 per cent of men but only 22 per cent of women.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"225\" src=\"https:\/\/newsroom.carleton.ca\/wp-content\/uploads\/Image9-400x225.png\" alt=\"\" class=\"wp-image-66471\" srcset=\"https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image9-400x225.png 400w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image9-300x169.png 300w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image9-768x432.png 768w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image9-700x394.png 700w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image9-200x113.png 200w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image9.png 1280w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"225\" src=\"https:\/\/newsroom.carleton.ca\/wp-content\/uploads\/Image10-400x225.png\" alt=\"\" class=\"wp-image-66472\" srcset=\"https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image10-400x225.png 400w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image10-300x169.png 300w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image10-768x432.png 768w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image10-700x394.png 700w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image10-200x113.png 200w, https:\/\/carleton.ca\/news\/wp-content\/uploads\/sites\/162\/Image10.png 1280w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Notes on Methodology:<\/strong><\/p>\n\n\n\n<p>The public opinion survey is a project of the School of Journalism and Communication at Carleton University funded by its Faculty of Public Affairs and supported by Abacus Data. A second phase of the survey will be conducted in early June, with a comprehensive report to follow.<\/p>\n\n\n\n<p>The first phase of the survey was conducted with 2,000 Canadian residents from May 5 to 8, 2020. The margin of error for a comparable probability-based random sample of the same size is +\/- 2.19 per cent, 19 times out of 20.<\/p>\n\n\n\n<p>The data were weighted according to census data to ensure that the sample matched Canada\u2019s population according to age, gender, educational attainment, and region. Totals may not add up to 100 due to rounding.<\/p>\n\n\n\n<p><strong>For more information:<\/strong><\/p>\n\n\n\n<p>Christopher Waddell, Ph.D.<br>\nProfessor<br>\nProgram Director<br>\nBachelor of Media Production and&nbsp;Design<br>\nSchool of Journalism and&nbsp;Communication<br>\n<a href=\"mailto:chris.waddell@carleton.ca\">chris.waddell@carleton.ca<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>While Canadians remain quite worried about the impact of COVID-19 on their lives and those of their friends, they place primary trust in the actions taken and advice given by the country\u2019s public health authorities and institutions to guide the country through the pandemic. That\u2019s one of the conclusions from a Carleton University School of [&hellip;]<\/p>\n","protected":false},"author":410,"featured_media":53319,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[108,91],"class_list":["post-66461","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-releases","tag-journalism-and-communication","tag-research"],"acf":{"cu_post_thumbnail":"blueprint"},"_links":{"self":[{"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/posts\/66461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/users\/410"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/comments?post=66461"}],"version-history":[{"count":3,"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/posts\/66461\/revisions"}],"predecessor-version":[{"id":66475,"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/posts\/66461\/revisions\/66475"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/media\/53319"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/media?parent=66461"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/categories?post=66461"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/carleton.ca\/news\/wp-json\/wp\/v2\/tags?post=66461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}