{"id":252,"date":"2010-03-04T11:41:02","date_gmt":"2010-03-04T15:41:02","guid":{"rendered":"http:\/\/carleton.ca\/people-finance-operations\/?page_id=252"},"modified":"2024-09-18T20:34:05","modified_gmt":"2024-09-19T00:34:05","slug":"service-standards","status":"publish","type":"page","link":"https:\/\/carleton.ca\/people-finance-operations\/service-standards\/","title":{"rendered":"Service Standards"},"content":{"rendered":"\n
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\n Service Standards\n <\/h1>\n \n \n \n\n\n
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Learn More<\/a><\/div>\n<\/div>\n\n\n\n <\/header>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n<\/section>\n\n\n\n
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We Care<\/h2>\n\n\n
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  • We take pride in our work and our surroundings. We ensure that our physical environment is accessible, well maintained, and free of hazards.<\/li>\n\n\n
  • We make our services accessible.<\/li>\n\n\n
  • We take an interest in the work, studies and research of others.<\/li>\n\n\n
  • We actively solicit feedback from our community, and tailor our services to their needs.<\/li>\n\n\n
  • We are committed to supporting academic, professional and personal successes in an inclusive, equitable and meaningful way.<\/li>\n\n\n
  • We participate in Service Excellence initiatives.<\/li>\n\n<\/ul>\n\n<\/div>\n\n\n
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    We are Professionals<\/h2>\n\n\n
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    • We are ambassadors of Carleton University. We share our pride in being a member of the Carleton Community. Our attitudes and behaviours are guided by the values of the University.<\/li>\n\n\n
    • We demonstrate a high level of competency in our work, and a willingness to share this knowledge. We value each other\u2019s contributions.<\/li>\n\n\n
    • We continuously inform and educate ourselves in our work.<\/li>\n\n\n
    • We conduct ourselves in a professional manner and protect the privacy of others, whether in conversation or correspondence.<\/li>\n\n<\/ul>\n\n<\/div>\n\n\n <\/div>\n\n\n <\/div>\n<\/section>\n\n\n\n