{"id":5454,"date":"2024-06-17T13:23:36","date_gmt":"2024-06-17T17:23:36","guid":{"rendered":"https:\/\/carleton.ca\/people-finance-operations\/?page_id=5454"},"modified":"2024-09-12T14:34:14","modified_gmt":"2024-09-12T18:34:14","slug":"strategy-implementation-groups-sigs","status":"publish","type":"page","link":"https:\/\/carleton.ca\/people-finance-operations\/strategy-implementation-groups-sigs\/","title":{"rendered":"Strategy Implementation Groups (SIGs)"},"content":{"rendered":"\n
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\n Strategy Implementation Groups (SIGs)\n <\/h1>\n \n \n <\/header>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n<\/section>\n\n\n\n

Our Commitments<\/h2>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Strategy Implementation Groups (SIGs) have been established to action four strategic initiatives this year (2024). Each SIG has cross-departmental membership, an F&A senior leader acting as an Executive Sponsor, and \u201cbackbone\u201d support provided by the Office of Quality Initiatives (OQI). The initiatives were identified and voted on by the leaders and are intended to advance the division\u2019s strategy by addressing a common issue or opportunity. Below is a brief overview of each of the four SIGs.<\/p>\n\n\n\n

SIG Update #1<\/strong> – Coffee Hour Presentation (Aug. 28)<\/a><\/p>\n\n\n\n

Promoting a Digital Mindset (Executive Sponsor: Valerie Turner)<\/h4>\n\n\n\n

The Issue:<\/strong><\/p>\n\n\n\n

Many Microsoft applications\/tools are not being used to their full potential and there are inconsistent practices and uses of these applications which can lead to inefficiencies and risk. Also, there is a belief that artificial intelligence (AI) will be able to enhance efficiency by addressing common issues or tasks, but there is currently a lack of understanding about AI\u2019s opportunities and limits at Carleton.<\/p>\n\n\n\n

Objectives:<\/strong><\/p>\n\n\n\n

To promote a digital mindset across the F&A division, this SIG will focus on three levels of digital literacy. At the foundational level,<\/strong> this SIG seeks to understand the gap between the potential of Microsoft tools (which Carleton already invests in), and their actual use\/uptake across teams. The SIG will then try to close the gap by enhancing knowledge, comfort and use of these tools.  At the intermediate level<\/strong>, this SIG aims to develop best practice guidelines for a few select processes and tools to support consistency, efficiency, and effectiveness. \u200bLastly, at the advanced level, <\/strong>this SIG aims to pilot the use of AI (Co-Pilot) among a defined group and task to capture and share the challenges, opportunities, and potential impact.\u200b<\/p>\n\n\n\n

F&A Front Door (Executive Sponsor: Brian Billings)<\/h4>\n\n\n\n

The Issue:<\/strong><\/p>\n\n\n\n

There is currently no central phone number or email for general F&A inquiries, so departments and units often receive inquiries that have little to no connection to their actual work. For F&A, these \u201cmisdirected\u201d inquiries take time and resources to re-direct, while for clients (faculty, staff, students and the public), this lack of clarity can lead to delays and frustration in having their issues addressed.<\/p>\n\n\n\n

Objectives:<\/strong><\/p>\n\n\n\n

This SIG aims to enhance efficiency by reducing the volume of misdirected inquiries and the time or steps it takes to direct them to the right team\/department. By reducing inefficiencies, this SIG also aims to enhance F&A customer\/client satisfaction.\u200b Over the next year, this SIG will:<\/p>\n\n\n\n