1. FAQs – PMC 101
  2. FAQs – ACT and ACT to Employ
  3. FAQs – What to Expect in a University Classroom
  4. FAQs – Student Success Panel

FAQs – PMC 101

FAQs – ACT and ACT to Employ

FAQs – What to Expect in a University Classroom

FAQs – Student Success Panel

When is an appropriate time to email the professor to introduce myself?

If you are receiving accommodations: after your letter of accommodation is sent by a PMC Coordinator. Students will be cc’d on this email.

If you are not receiving accommodations: anytime at the beginning of the term.


What should I include in the introductory email? And how should I talk about my disability and accommodations?

Most profs hope to hear a ‘hello’ from any student. Professors encourage an email follow up to check in, make sure they have received your letter of accommodation, and ask questions about details of the course or how exams work, for example. (Kristin (Unverified) asked “As a professor, what do you hope from students when discussing their disabilities or accommodations?”)


Where can I find information about disability counselling?

General information about disability counselling, such as themes that can be discussed can be found on the Turn to PMC for… webpage. For more details, please speak to your PMC Coordinator.


What does a disability counsellor do?

PMC counselling interns can help with mental health and coping with personal issues. Referrals are made by PMC Coordinators. Your PMC Coordinator can provide disability accommodations and support services.


Can I request extensions on assignments through the PMC?

Extensions may be considered and granted on a case-by-case basis.

It is very important to meet deadlines as set by the university and your professors whenever possible.

In extenuating circumstances students can reach out to their coordinator to discuss specific situations. This should be done proactively, prior to the assignment deadline. In most cases, students are then encouraged to write an email to the professor and Cc’ their PMC Coordinator on the email. For more information, please see: https://carleton.ca/pmc/faculty-and-instructors/extended-time-for-assignments/.


Empower Me is a mental health support service available to undergraduate students through CUSA. Is there an equivalent service for graduate students?

There is not a direct equivalent for graduate students at this time.

However, Health and Counselling Services has supports specific to graduate students available. In addition, the PMC offers counselling support through our PMC counselling interns.

Good 2 Talk is a 24/7 online resource available for all students seeking more support with their mental health.

Students are encouraged to speak with their PMC Coordinator to determine the best fit from all available campus resources.


How early can students request accommodations for a new term?

We recommend that PMC-registered students request accommodations each term during the first week of classes for that term, as soon as course outlines are made available. Most course syllabi are made available on cuLearn during the first week of classes.


Are all lectures recorded? Will I be able to watch them again at a later time?

No, not all courses are recorded. Some courses will be live without any recording. This will depend on how the professor sets up their course.

Specific information about each course will be made available in the course syllabus and will usually be discussed during the first class.


Will the volunteer notetaking services be available this semester even though courses are all being held online?

The PMC volunteer notetaking program will continue as usual. Any student approved for supplemental notetaking services will be informed via Carleton email account when the process of finding a notetaker has started and again when a notetaker has been assigned.


Can parents call or email the PMC Coordinator on behalf of a PMC-registered student?

PMC Coordinators work directly with students and are bound by confidentiality best practices.

In some circumstances a student may choose to sign a ‘Consent to Release’ form authorizing coordinators / PMC staff to communicate with parents about their accommodation needs.


What happens if the extra time that a student receives to write a test overlaps with a lecture or another class?

Students should reach out to their professor to start the test earlier in order to complete the test with extra time.  This will ensure you don’t need to miss the next class.


Will all my professors/instructors know I have accommodations?

A Letter of Accommodation is sent to the professor of any course for which you are receiving accommodations. TAs are not cc’d on these emails.

Professors are only made aware of accommodations that a student is receiving in the course(s) that they are teaching.


Can I turn my camera off during a class or tutorial?

Individual professors and TAs will have different requirements for participation and attendance. This type of information will be available in the syllabus or discussed on the first day of class. If it is not, or if the information provided is unclear, students should check with the professor or TA directly.

If the requirements of an individual professor or TA present an issue students can discuss possible solutions with a PMC Coordinator.


Am I guaranteed a placement with ACT to Employ?

While a placement cannot be guaranteed ACT and ACT to Employ staff are committed to working with each individual student to ensure all the necessary steps necessary to make it possible.


Are any of the ACT to Employ placements online this term or in future terms?

The majority of placements are online this term, there are also a few on campus.

Placements that are on campus have been approved by the university. For example, if a student is working in Athletics, protocols become the employers’ responsible for.


How do I connect with ACT or ACT to Employ?

For opportunities outside of Carleton: Nicole is available to help students navigate the Accessible Career Transition program through Career Services. Email Nicole directly at Nicole.Borges@Carleton.ca or act@carleton.ca. Students can also register online on the ACT website or speak to their PMC Coordinator to connect with Nicole directly.

For those interested in working on campus, speak to their PMC Coordinator, register online or email Jenna at Jenna.Lambert@Carleton.ca.


What happens if a student needs AT for a placement?

ACT to Employ works together with the student to ensure that they have what they need for a placement to be successful in the workplace. Often times if there is assistive tech, the stud has access to this tech and can be found for the student. Where the employer is comfortable, own device can be used in the workplace. Or you can get creative. In terms of the cost associated with AT, it depends and can be worked out on a case-by-case basis. Works with the student to make the placement successful which includes Are options limited to what we can find?


Is there any list of placement options or are options limited to what we can find?

During the ACT to Employ intake appointment students are given access to the online job board.

The ACT to Employ job board continually being updated. There are a number of


When are course syllabi posted on CuLearn?

It depends on the specific professor and how they are structuring the course.

Usually, a syllabus is posted by the end of the first week of classes. If you are still not able to see it at that time, you may wish you reach out to your professor.


Should students go to the Professor or my TAs for help?

Individual professors will have different preferences. Details about who to contact for each individual course may be available in the course syllabus. If no direction has been given, feel free to reach out to either and they will be able to redirect your question if necessary.


How can students stay engaged with online learning?

This is great question and a big question! There are many different strategies that students can try-out and use, and different methods will work better for different individuals. Most importantly, take your own learning styles and needs into consideration when building a routine.

A few suggestions that work well for many students are:

  • Schedule time for lecture viewing. This is key to avoid procrastination. By booking yourself a ‘shift’ of class/study time, you’re more likely to show up and ‘go to work’.
  • Recognize the learning objective of what you’re currently doing, and connect that present work to ‘future you’. You are building up a set of useful skills that you will use later in a career. Recognizing that this is all skill building is a big part of motivation.


Are students expected to have their textbooks on the first class?

Not typically.

In some cases, a professor might email all of the students registered in a particular course to specify that they would like students to have their textbooks prior to the start of class.

In most cases the professor will go over the necessary course materials and where they will be available on the first day of class. This is also outlined in the course syllabus.


What are the characteristics of successful students?

There are many factors that contribute to success.

One is to be persistent and not give up – particularly in light of a setback or failure. Everyone will experience failures; the key is to turn them into a learning experience. Focus on what to do better the next time we face a similar situation.


What are some time management strategies that students can use day-to-day?

Being able to prioritize is huge. Ask yourself what needs to be done: today, tomorrow, this week, and overall this month, and then use those questions to fill-in your calendar

Plan for fallback days on your calendars. Plan a day ahead, a week ahead, a month ahead. Try out a variety of strategies, and find out what works best.

It’s good to keep in mind that the strategies that some people use and recommend may not work for you, so never be afraid to change your method if you feel that what you’re doing is not working for you.


For those with mobility disabilities, how do you make friends when having a disability? I need to use a mobility tool to navigate my environment therefore most people stare at me or treat me as incapable. How do you suggest I confront these situations?

Some people will look at you for using a mobility device. It is sometimes from curiosity, and not necessarily negative. I make sure to make eye contact and smile. I sometimes strike up a conversation as well, and check in during class. We then may study together and get to know each other better. I am hoping to start virtual study groups to get to know each other. I met my best friend in my first semester at Carleton. I met her during a group project, so that turned out really well!


How do you relieve your stress and/or anxiety when it comes to due dates and testing?

It’s good to plan ahead and record all deadlines on a calendar to have the big picture perspective of the term and balance it all.

Make sure to include things like sleeping, eating regularly and exercise in this calendar, and in your planning. It’s important to maintain time for yourself to balance the hard work of your academics.


Do I have to request accommodations if I register at PMC, or can I just use the other services?

Requesting accommodations is never required. PMC individualizes its services and accommodations to each student in order to address individual needs and learning styles.


Academically, how does university compare to high school?

You are studying just as hard but there may be a bit more that you need to get done.

At the post-secondary level, students are also expected to organize their time and prioritize their own to-do lists. Many students find it helpful to keep an agenda, be it digital or physical.


I’m concerned about feeling embarrassed about my disability in a classroom environment in front of other students.

Professors want their students to have the things they need in order to succeed, whenever possible.

If you feel comfortable, consider opening a dialogue with your professor or TA to discuss your concerns. This dialogue does not have to include any disclosure about the nature of your disability and will not be judgemental or negative.


I have no morning/afternoon/evening exam as an accommodation, will my start time be automatically adjusted on cuLearn?

Yes, your start time will be adjusted. Monitor your Cmail for communication from MEC with your accommodated start time. (Note: All times are in Eastern Time (EDT))