{"id":17,"date":"2021-07-22T13:12:29","date_gmt":"2021-07-22T17:12:29","guid":{"rendered":"https:\/\/carleton.ca\/productionservices\/?page_id=17"},"modified":"2025-11-11T14:02:15","modified_gmt":"2025-11-11T19:02:15","slug":"services","status":"publish","type":"page","link":"https:\/\/carleton.ca\/productionservices\/services\/","title":{"rendered":"About Our Services"},"content":{"rendered":"<p><strong><strong>New: <\/strong><\/strong>As of July 1, 2025, Production Services has made <a href=\"https:\/\/carleton.ca\/productionservices\/2025\/changes-to-production-services-event-support\/\">changes to the types of internal events that it supports<\/a>. If you have any questions about whether your event would be considered in scope for support, please don\u2019t hesitate to reach out to <a href=\"&#x6d;&#x61;&#x69;&#x6c;&#x74;&#x6f;&#x3a;&#x70;&#x72;&#x6f;&#x64;&#x75;&#x63;&#x74;&#105;&#111;&#110;&#115;&#101;&#114;&#118;&#105;&#99;&#101;&#115;&#64;carleto&#x6e;&#x2e;&#x63;&#x61;\">pr&#111;&#100;&#117;&#x63;&#x74;&#x69;&#x6f;ns&#101;&#114;&#118;&#x69;&#x63;&#x65;&#x73;&#64;c&#97;&#114;&#108;&#x65;&#x74;&#x6f;&#x6e;&#46;c&#97;<\/a>.<\/p>\n\n<div class=\"u-center-text\">\n\t<p>\n\t\t<a class=\"button__red button__red--solid\" href=\"https:\/\/carleton.ca\/productionservices\/booknow\/\"  rel=\"noopener noreferrer\">Book us for your event<\/a>\n\t<\/p>\n<\/div>\n\n<h2><strong>In-Person Events<\/strong><\/h2>\n<p>We can help you with the audio and video technical needs of your in-person event. Our team will work with you to understand your event requirements, plan logistics and be onsite to provide live support to ensure your event on campus is a successful one.<\/p>\n<h2><strong>Hybrid Events<\/strong><\/h2>\n<p>For hybrid events, there will be a live event on campus streamed to remote participants online. Technicians can provide equipment for all on-campus portions of the event.<\/p>\n<ul>\n<li><strong>Small Hybrid Event: <\/strong>The technicians are on campus and capturing the live presentation with an HD camera. The video feed can be mixed with any event media (slideshow, videos, music, etc.) and is fed to any streaming platform.\n<ul>\n<li><strong>Event support requirements:<\/strong> Two technicians minimum, 1.5- to 3-hour setup, 30-minute check one hour before the event start.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Advanced Hybrid Event: <\/strong>Technicians will manage in-person, remote guests and broadcast. Multiple HD video cameras will capture the in-person portion of the event. Remote presenter(s) will be able to join the broadcast as well as be able to communicate with the in-person audience\/host.\n<ul>\n<li><strong>Event support requirements:<\/strong> Three technicians minimum, 2-hour or more setup, 30-min check 90 minutes before event start, online tech rehearsal with remote panelists and event producer. Client must provide schedule to the technician a minimum of two business days in advance.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>For all online\/hybrid events, keep in mind the broadcast has requirements, such as a strong reliable internet connection. Please see the <a href=\"https:\/\/carleton.ca\/productionservices\/wp-content\/uploads\/Online-Events-Support-Recommended-practices.pdf\">recommended practices doc<\/a> for information on how to have the highest quality broadcast. We are unable to provide equipment to remote presenters and cannot ensure support on the presenter\u2019s personal gear (webcam, microphone, headphones, computer settings, etc.).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>New: As of July 1, 2025, Production Services has made changes to the types of internal events that it supports. If you have any questions about whether your event would be considered in scope for support, please don\u2019t hesitate to reach out to p&#114;&#x6f;&#x64;&#x75;c&#116;&#x69;&#x6f;&#x6e;s&#101;&#x72;&#x76;&#x69;c&#101;&#x73;&#x40;&#x63;a&#114;&#x6c;&#x65;&#x74;o&#110;&#x2e;&#x63;&#x61;. In-Person Events We can help you with the audio and video [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>About Our Services - Production Services<\/title>\n<meta name=\"description\" content=\"New: As of July 1, 2025, Production Services has made changes to the types of internal events that it supports. 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If you have any questions about whether your event would be considered in scope for support, please don\u2019t hesitate to reach out to <a href=\"mailto:productionservices@carleton.ca\">productionservices@carleton.ca<\/a>.\r\n\r\nAlso, please note:\r\n<ul>\r\n \t<li>Due to high demand and resource limitations, <strong>we require a<\/strong> <strong>minimum of 15 business days' lead time for booking events<\/strong>. Depending on complexity, more time may be required.<\/li>\r\n \t<li><strong>Events booked with fewer than 10 business days' notice will be charged overtime labour rates<\/strong> (after hours\/weekend). This includes significant last minute changes to event requirements within this timeframe<strong>. <\/strong><\/li>\r\n \t<li><strong>Events booked with fewer than five days' notice will also be charged a late booking fee of $275.<\/strong><\/li>\r\n \t<li><strong>Overtime rates will be charged on technician hours that exceeds seven hours in one day.\u00a0<\/strong><\/li>\r\n<li><strong>A technician is required at all times for the duration of your event.<\/strong><\/li>\r\n<\/ul>\r\nPlease fill out the form below to begin the process of booking your event. After receiving your request, we will reach out to confirm availability. If we are able to support your event, we will discuss your requirements and provide a quote for our services.\r\n\r\nIf you do not receive a confirmation email, the form has not been submitted correctly. Please contact us directly at <a href=\"mailto:productionservices@carleton.ca\">productionservices@carleton.ca<\/a>\r\n\r\n[gravityform id=\"1\" title=\"false\" description=\"false\"]","post_title":"Book Production Services for Your Event","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"booknow","to_ping":"","pinged":"","post_modified":"2025-11-11 14:03:01","post_modified_gmt":"2025-11-11 19:03:01","post_content_filtered":"","post_parent":0,"guid":"https:\/\/carleton.ca\/productionservices\/?page_id=75","menu_order":0,"post_type":"page","post_mime_type":"","comment_count":"0","filter":"raw"},"button_post_link":false,"button_event_link":false,"button_video_link":false,"button_external_link":""}]},"_links":{"self":[{"href":"https:\/\/carleton.ca\/productionservices\/wp-json\/wp\/v2\/pages\/17"}],"collection":[{"href":"https:\/\/carleton.ca\/productionservices\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/productionservices\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/productionservices\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/productionservices\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":8,"href":"https:\/\/carleton.ca\/productionservices\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":220,"href":"https:\/\/carleton.ca\/productionservices\/wp-json\/wp\/v2\/pages\/17\/revisions\/220"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/productionservices\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}