Courier Services

Carleton has 3 primary Courier services in place to assist you in the transporting of various size documents and small packages, including hazardous goods and dry ice shipments. If you have any questions or concerns, please contact the courier company directly.
For Account set up, please contact Purchasing (ext. 3622) in Purchasing Services.

Destination Carrier
Local All Canadian Courier Corporation
Ontario FedEx
Canada FedEx or UPS
United States FedEx or UPS
International FedEx or UPS

**Please contact Purchasing for ALL shipments going outside of Canada.  A Customs Invoice will need to be prepared**

How To Guides:
FedEx How-to Guide

UPS How-to Guide

  • Step by Step guide on how to use the UPS CampusShip online system can be found by clicking CampusShip Guide

Contact Numbers for FedEx Customs Service and UPS Preferred Customs Group:

FedEx Customs Services  1-800-GOFEDEX (1-800-463-3339)
-Press 1 for English
-When they ask what your calling about, press 9
-Enter the Carleton Account number and press the # Key (please contact Purchasing for this number if your unsure)
-You will then be transferred to a member of our Specialized Call-Routing Team

UPS Preferred Custom Group:
1-877-376-6110 or email: 
-Press 1 for English
-Have your account # ready.  (If you are unsure of your account number, log onto the UPS CampusShip System with your log in and password. Scroll down to Box #6 “How would you like to pay?”. You will see your 6 digit account number listed.)