| 2022 |
- Engineering Design Centre in Mechanical and Aerospace Engineering
- Enriched Support Program in the Centre for Initiatives in Education
- Work Order Process in Facilities Management and Planning
- Process Design for the Accessibility Institute
- Professional Graduate Programs in the Sprott School of Business
- Human Resources (various projects)
- Field Placement in the School of Social Work
|
| 2021 |
- Accessible Workplace (in progress)
- Emergency Management, Environmental Health and Safety, and Risk and Insurance Management Structure
|
| 2020 |
- University Services Structure
|
| 2018 |
- Internal Charges
- Student Retention in the Faculty of Arts and Social Sciences
|
| 2017 |
- Faculty of Public Affairs Research Centres
- Corporate Sponsorship
|
| 2015 |
|
| 2014 |
- Science and Engineering Co-op – Faculty of Science, Faculty of Engineering and Design
- Conference Services Benchmarking – University Services
|
| 2013 |
- Supporting the Success of Transfer Students – Office of the Vice-President (Students & Enrolment)
|
| 2012 |
- Electronic CV – Provost and VP (Academic), VP (Research & International)
- Graduate Student Services – Faculty of Graduate and Postdoctoral Affairs
- Environmental Health & Safety – Facilities Management & Planning
|
| 2011 |
- Science Learning Communities – Faculty of Science
- Career Services – Co-op and Career Services
|
| 2010 |
- University Web Services – University Communications
- Centralized Space Booking – University Services
- Student Communications – Office of the Associate Vice-President (Students & Enrolment)
|
| 2009 |
- Integrated Science Institute (ISI) – Faculty of Science
- Improving the Engagement of Science Students – Faculty of Science
- Health and Counselling Services – Health and Counselling Services
|
| 2008 |
- Exam Scheduling and Delivery – Examinations Services, Registrar’s Office
- Email and Network Storage Allocation – Computing and Communications Services
|
| 2007 |
- Employee Recognition and Wellness Benchmarking Project – Human Resources Scholarship Policy
- Scholarship Policy Review Benchmarking Project – Student and Academic Support Services and Senate Awards Committee
- Textbook/Coursepack Adoption Process Benchmarking Project – Bookstore
|
| 2006 |
- Residence Maintenance and Operations Benchmarking Project – Physical Plant and Housing
- Request to Access Business Courses Benchmarking Project – Sprott School of Business
|
| 2005 |
- Awards Administration Benchmarking Project – University Advancement
- Construction Benchmarking Project – Physical Plant
- Parking Benchmarking Project – University Safety
|
| 2004 |
- Athletics Facilities Security Audit Benchmarking Project – Athletics
- Student Fee Payment Benchmarking Project – Department of Finance
- Student Residence Application Benchmarking Project – Housing and Conference Services
|
| 2003 |
- Custodial Services Benchmarking Project – Physical Plant
- Time-to-Fill Benchmarking Project – Human Resources
|
| Reviews 2003/04 |
- Review of Administrative Support for Research – Vice-President (Research and International)
- Review of Professional Credit and Non-Credit Courses – Vice-President (Academic)
- Review of the School for Studies in Linguistics and Applied Language Studies (SLALS) – Dean, Faculty of Arts and Social Sciences
|
| Process Redesign 1996-1998 |
- Class Scheduling and Examinations (1998)
- Student Records (1997)
- Communications with Students (1997)
- Student Payment Transactions (1996)
- Acquisitions of Goods and Services (1996)
- Payroll Redesign (1996)
|