{"id":319,"date":"2010-06-07T14:04:49","date_gmt":"2010-06-07T19:04:49","guid":{"rendered":"http:\/\/carleton.ca\/qualityinitiatives\/?page_id=319"},"modified":"2024-11-26T16:27:02","modified_gmt":"2024-11-26T21:27:02","slug":"custom-services","status":"publish","type":"page","link":"https:\/\/carleton.ca\/qualityinitiatives\/oqi-services\/custom-services\/","title":{"rendered":"Engagement and Support"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-max  md:space-y-10 cu-prose-first-last\">\n\n        \n                    \n                    \n            \n    <div class=\"cu-wideimage relative flex items-center justify-center mx-auto px-8 overflow-hidden md:px-16 rounded-xl not-prose  my-6 md:my-12 first:mt-0 bg-opacity-50 bg-cover bg-cu-black-50 py-24 md:py-28 lg:py-36 xl:py-48\" style=\"background-image: url(https:\/\/carleton.ca\/qualityinitiatives\/wp-content\/uploads\/sites\/84\/2024\/11\/planning2.jpg); background-position: 50% 50%;\">\n\n                    <div class=\"absolute top-0 w-full h-screen\" style=\"background-color:rgba(0,0,0,0.600);\"><\/div>\n        \n        <div class=\"relative z-[2] max-w-4xl w-full flex flex-col items-center gap-2 cu-wideimage-image cu-zero-first-last\">\n            <header class=\"mx-auto mb-6 text-center text-white cu-pageheader cu-component-updated cu-pageheader--center md:mb-12\">\n\n                                    <h1 class=\"cu-prose-first-last font-semibold mb-2 text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] cu-pageheader--center text-center mx-auto after:left-px\">\n                        Engagement and Support\n                    <\/h1>\n                \n                                    \n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"quality@cunet.carleton.ca\">Contact Us!<\/a><\/div>\n<\/div>\n\n\n                            <\/header>\n        <\/div>\n\n            <\/div>\n\n    \n\n    <\/div>\n<\/section>\n\n\n\n<p>The Office of Quality Initiatives is here to support the university community with a range of services, available whenever you need them. We customize our support to help with any specific issues or topics that come up.<\/p>\n\n\n\n<p><strong class=\"myprefix-text-bold\">Best Practice Research<\/strong><br>We conduct research on best practices from other universities or organizations. Best practices are methods or techniques that have led to superior outcomes and can inspire improvements in other organizations. Working with our clients, the Office of Quality Initiatives gathers original or existing research on a specific topic or issue and aids in integrating these best practices into your department.<\/p>\n\n\n\n<p><strong class=\"myprefix-text-bold\">Facilitation Services<\/strong> <\/p>\n\n\n\n<p>Our facilitation services are designed to make your meetings, workshops, and group discussions run smoothly and effectively. We help guide conversations, keep everyone on track, and ensure that all voices are heard. Whether you\u2019re tackling complex projects or brainstorming new ideas, our experienced facilitators create a productive environment where your team can focus on achieving your goals.<\/p>\n\n\n\n<p><strong class=\"myprefix-text-bold\">Focus Groups<\/strong><br>We run independent focus groups with customized questions designed to improve service levels, understand customer needs, and measure satisfaction.<\/p>\n\n\n\n<p><strong class=\"myprefix-text-bold\">Quality Coaching<\/strong><br>We provide one-on-one mentoring for professionals who have led quality initiatives, like benchmarking and process reviews, and are looking for advice on applying these methods within their department.<\/p>\n\n\n\n<p><strong class=\"myprefix-text-bold\">Quality Consultation<\/strong><br>If you&#8217;re uncertain about which tools are suitable for your needs, reach out to the <a href=\"quality@carleton.ca\">Office of Quality Initiatives<\/a> to book a consultation. We&#8217;ll discuss the challenges your department faces and recommend a plan of action that aligns with your needs, leveraging support mechanisms available throughout the university, not limited to the services we provide.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n        \n    <div class=\"grid gap-6 mx-auto my-6 cu-column md:gap-10 md:grid-cols-2 md:my-10 first:mt-0\">\n        \n<div class=\"cu-column-content\">\n    \n\n<p><\/p>\n\n\n<\/div>\n\n\n<div class=\"cu-column-content\">\n    \n\n<p><\/p>\n\n\n<\/div>\n\n\n    <\/div>\n\n\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>The Office of Quality Initiatives is here to support the university community with a range of services, available whenever you need them. We customize our support to help with any specific issues or topics that come up. Best Practice ResearchWe conduct research on best practices from other universities or organizations. Best practices are methods or [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":1794,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[131],"class_list":["post-319","page","type-page","status-publish","hentry","cu_page_type-general"],"acf":{"cu_post_thumbnail":false},"_links":{"self":[{"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/pages\/319","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/comments?post=319"}],"version-history":[{"count":5,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/pages\/319\/revisions"}],"predecessor-version":[{"id":251680,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/pages\/319\/revisions\/251680"}],"up":[{"embeddable":true,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/pages\/1794"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/media?parent=319"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/cu_page_type?post=319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}