{"id":550,"date":"2011-01-20T09:02:33","date_gmt":"2011-01-20T14:02:33","guid":{"rendered":"http:\/\/carleton.ca\/qualityinitiatives\/"},"modified":"2025-01-09T16:22:55","modified_gmt":"2025-01-09T21:22:55","slug":"lean","status":"publish","type":"page","link":"https:\/\/carleton.ca\/qualityinitiatives\/oqi-services\/process-improvement\/lean\/","title":{"rendered":"Lean Process Review"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-max  md:space-y-10 cu-prose-first-last\">\n\n        \n                    \n                    \n            \n    <div class=\"cu-wideimage relative flex items-center justify-center mx-auto px-8 overflow-hidden md:px-16 rounded-xl not-prose  my-6 md:my-12 first:mt-0 bg-opacity-50 bg-cover bg-cu-black-50 py-24 md:py-28 lg:py-36 xl:py-48\" style=\"background-image: url(https:\/\/carleton.ca\/qualityinitiatives\/wp-content\/uploads\/sites\/84\/2024\/11\/leanprocess.jpg); background-position: 64% 46%;\">\n\n                    <div class=\"absolute top-0 w-full h-screen\" style=\"background-color:rgba(0,0,0,0.600);\"><\/div>\n        \n        <div class=\"relative z-[2] max-w-4xl w-full flex flex-col items-center gap-2 cu-wideimage-image cu-zero-first-last\">\n            <header class=\"mx-auto mb-6 text-center text-white cu-pageheader cu-component-updated cu-pageheader--center md:mb-12\">\n\n                                    <h1 class=\"cu-prose-first-last font-semibold mb-2 text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] cu-pageheader--center text-center mx-auto after:left-px\">\n                        Lean Process Review\n                    <\/h1>\n                \n                            <\/header>\n        <\/div>\n\n            <\/div>\n\n    \n\n    <\/div>\n<\/section>\n\n\n\n<h2 id=\"what-is-lean-process-review\" class=\"wp-block-heading\">What is Lean Process Review?<\/h2>\n\n\n\n<p>Lean is a continuous improvement methodology that understands value from the customers\/clients\/student perspective by focusing on improving processes that deliver value and reduce waste. OQI will customize a Lean Process Review to meet the needs of your team and support the transition to an improved process.<\/p>\n\n\n\n<h2 id=\"benefits-of-a-lean-process-review\" class=\"wp-block-heading\">Benefits of a Lean Process Review<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Results in clear efficient processes<\/li>\n\n\n\n<li>Improves collaboration and communication<\/li>\n\n\n\n<li>Enhances working relationships<\/li>\n\n\n\n<li>Assists in achieving strategic goals<\/li>\n<\/ul>\n\n\n\n<h2 id=\"principles\" class=\"wp-block-heading\">Principles<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Understand the current process and the needs of the customers\/clients\/students.<\/li>\n\n\n\n<li>Identify ways to improve the current process by focusing on steps that add value and removing unnecessary steps or waste.<\/li>\n\n\n\n<li>Promote collaboration in cross-functional teams and recognize that all perspectives are valued.<\/li>\n\n\n\n<li>Measure and communicate the impact of the changes to the process to the Carleton community.<\/li>\n\n\n\n<li>Empower employees to find ways to continually improve processes and adopt a mindset of continuous improvement.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"lean-process-reviews\" class=\"wp-block-heading\">Lean Process Reviews<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Year<\/th><th class=\"has-text-align-left\" data-align=\"left\">Process<\/th><th class=\"has-text-align-left\" data-align=\"left\">Department<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">2021<\/td><td class=\"has-text-align-left\" data-align=\"left\">Sick Leave\/<br>Accommodation<\/td><td class=\"has-text-align-left\" data-align=\"left\">HR &#8211; Benefits<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" rowspan=\"2\">2020<\/td><td class=\"has-text-align-left\" data-align=\"left\">Ancillary Billing<\/td><td class=\"has-text-align-left\" data-align=\"left\">FMP &#8211; Admin Services<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">READ<\/td><td class=\"has-text-align-left\" data-align=\"left\"><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" rowspan=\"4\">2019<\/td><td class=\"has-text-align-left\" data-align=\"left\">Recruitment and Hiring<\/td><td class=\"has-text-align-left\" data-align=\"left\">HR &#8211; Talent<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Undergraduate Documents<\/td><td class=\"has-text-align-left\" data-align=\"left\">UGR<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Distance Exams<\/td><td class=\"has-text-align-left\" data-align=\"left\">EDC<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Onboarding Campus Safety Staff<\/td><td class=\"has-text-align-left\" data-align=\"left\">CSS<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" rowspan=\"5\">2018<\/td><td class=\"has-text-align-left\" data-align=\"left\">Convocation<\/td><td class=\"has-text-align-left\" data-align=\"left\">Senate<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Payroll<\/td><td class=\"has-text-align-left\" data-align=\"left\">HR<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Life Cycle of a Research Project<\/td><td class=\"has-text-align-left\" data-align=\"left\">OVPRI<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Online Course Design<\/td><td class=\"has-text-align-left\" data-align=\"left\">EDC<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Incoming Student Exchange<\/td><td class=\"has-text-align-left\" data-align=\"left\">ISSO<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" rowspan=\"2\">2017<\/td><td class=\"has-text-align-left\" data-align=\"left\">Convocation Booklet<\/td><td class=\"has-text-align-left\" data-align=\"left\">DUC<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Transfer Ownership of Construction Projects<\/td><td class=\"has-text-align-left\" data-align=\"left\">FMP<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" rowspan=\"3\">2016<\/td><td class=\"has-text-align-left\" data-align=\"left\">Department Name Change<\/td><td class=\"has-text-align-left\" data-align=\"left\">ITS<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Service Delivery Phase 2<\/td><td class=\"has-text-align-left\" data-align=\"left\">Ottawa Police Services &#8211; Facilities and City of Ottawa<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Service Delivery<\/td><td class=\"has-text-align-left\" data-align=\"left\">Ottawa Police Services &#8211; Facilities<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" rowspan=\"6\">2015<\/td><td class=\"has-text-align-left\" data-align=\"left\">Donor Stewardship<\/td><td class=\"has-text-align-left\" data-align=\"left\">Advancement<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Co-op Site Visits<\/td><td class=\"has-text-align-left\" data-align=\"left\">Co-op and Career Services<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Construction Services<\/td><td class=\"has-text-align-left\" data-align=\"left\">FMP<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Booking and Planning<\/td><td class=\"has-text-align-left\" data-align=\"left\">Conference Services<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Application for 4908<\/td><td class=\"has-text-align-left\" data-align=\"left\">Neuroscience<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Exam Deferral<\/td><td class=\"has-text-align-left\" data-align=\"left\">RO<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" rowspan=\"4\">2014<\/td><td class=\"has-text-align-left\" data-align=\"left\">FutureFunder<\/td><td class=\"has-text-align-left\" data-align=\"left\">Advancement<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Job Evaluation<\/td><td class=\"has-text-align-left\" data-align=\"left\">HR<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Banner Affiliate<\/td><td class=\"has-text-align-left\" data-align=\"left\">CCS\/HR\/FMP<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Lost and Found<\/td><td class=\"has-text-align-left\" data-align=\"left\">Campus Card<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" rowspan=\"3\">2013<\/td><td class=\"has-text-align-left\" data-align=\"left\">Fiscal Year End<\/td><td class=\"has-text-align-left\" data-align=\"left\">Finance<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Incoming Student Exchange<\/td><td class=\"has-text-align-left\" data-align=\"left\">ISSO<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Outgoing Student Exchange<\/td><td class=\"has-text-align-left\" data-align=\"left\">ISSO<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" rowspan=\"5\">2011<\/td><td class=\"has-text-align-left\" data-align=\"left\">FMP Work Order<\/td><td class=\"has-text-align-left\" data-align=\"left\">FMP<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Graduate RA Payment<\/td><td class=\"has-text-align-left\" data-align=\"left\">FGPA<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Physical Security<\/td><td class=\"has-text-align-left\" data-align=\"left\">Safety<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Student Payments<\/td><td class=\"has-text-align-left\" data-align=\"left\">Registrar&#8217;s Office<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Recruitment and Hiring<\/td><td class=\"has-text-align-left\" data-align=\"left\">HR<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" rowspan=\"3\">2010<\/td><td class=\"has-text-align-left\" data-align=\"left\">Student Registration<\/td><td class=\"has-text-align-left\" data-align=\"left\">Registrar&#8217;s Office<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">CCS Identity Management<\/td><td class=\"has-text-align-left\" data-align=\"left\">CCS<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Transfer Articulation<\/td><td class=\"has-text-align-left\" data-align=\"left\">Admissions<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\" rowspan=\"2\">2009<\/td><td class=\"has-text-align-left\" data-align=\"left\">Graphic Services (Pilot)<\/td><td class=\"has-text-align-left\" data-align=\"left\">Graphic Services<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Admissions&nbsp; (Pilot)<\/td><td class=\"has-text-align-left\" data-align=\"left\">Admissions<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Need support in this area? Please\u00a0<a href=\"mailto:quality@cunet.carleton.ca\">contact us<\/a>\u00a0for more information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is Lean Process Review? Lean is a continuous improvement methodology that understands value from the customers\/clients\/student perspective by focusing on improving processes that deliver value and reduce waste. OQI will customize a Lean Process Review to meet the needs of your team and support the transition to an improved process. Benefits of a Lean [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":346,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[131],"class_list":["post-550","page","type-page","status-publish","hentry","cu_page_type-general"],"acf":{"cu_post_thumbnail":false},"_links":{"self":[{"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/pages\/550","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/comments?post=550"}],"version-history":[{"count":5,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/pages\/550\/revisions"}],"predecessor-version":[{"id":251726,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/pages\/550\/revisions\/251726"}],"up":[{"embeddable":true,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/pages\/346"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/media?parent=550"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/qualityinitiatives\/wp-json\/wp\/v2\/cu_page_type?post=550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}