Scheduling and Exam Services and Teaching and Learning Services have collaborated on a series of FAQ to answer your questions about exams during this challenging time. Please take the time to read through the FAQs on the Carleton COVID-19 website.

Should you experience any issues while writing your exam, please contact:
Exam-Related Emergency Toll-Free Call Line: 1-877-557-2930 (Canada – USA)
Outside Canada/US Exam Emergency: +1-613-518-2601
Emergency Exam SMS*: 613-518-2601
Email: onlineexams@carleton.ca
Operations: April 13-25, 7:00 a.m. – 11:00 p.m. (Eastern Time)
Non-Emergency: 613-520-2600 x1571 Monday – Friday , 8:30 a.m. -4:30 p.m. (Eastern Time)
*Note: This line only accepts plaintext SMS; this line does not accept MMS, media/picture messages, or WhatsApp.