Diploma pickup and mail out
Diplomas for Undergraduate students will be made available for pickup at the Registrar’s Office (300 Tory Building) approximately ten days after degrees have been awarded. This pickup period will last for two weeks. As your graduation approaches, you will receive an email with more detailed information outlining the specific dates diplomas can be picked up. During the specified dates, diplomas can be picked up with picture ID or by a third party with the Registrar’s Office Third Party Release Form and acceptable picture ID. Diplomas for Graduate Students can be picked up in the Faculty of Graduate and Post-Doctoral Affairs office (512 Tory Building).
Following the two week pickup period, unclaimed diplomas will be mailed to the mailing address listed in Carleton Central.
Address Information: Please review your current mailing address on Carleton Central. If this address is incorrect, please make the necessary changes by October 15 (for Fall graduation), February 15 (for Winter graduation), or May 15 (for Spring graduation) in order to ensure you receive your diploma at the revised address.
Third Party Pickup
A third party can be assigned to pick up the diploma by completing the Third Party Release Form** in advance. If you want someone to pick your diploma up on your behalf you must have followed the process for submitting a third party release form giving your permission prior to them arriving and they will need to show picture identification.
**Please note: the preferred method of submitting Third Party Release authorization is via your MyCarleton email account. Simply email the details outlined on the form to email@example.com.
Registrar’s Office Hours of Operation: The Registrar’s Office is open from 8:30 a.m. to 4:30 p.m., Monday to Friday. For your convenience, we also have extended hours to 6:00 p.m. on Tuesdays and Wednesdays.
Withholding Official Documents for Graduating Students
The University has a policy in relation to the release of official documents confirming graduation. If a student has a balance owing on their student account, all graduation documentation will be withheld including your diploma, transcripts and/or letters and confirmations certifying graduation.
Fee payment options can be found at http://carleton.ca/studentaccounts/, any inquiries related to your student account should be directed to the Student Accounts office at firstname.lastname@example.org or by phone at 613-520-3626.
**Please note: Diplomas that are unclaimed for a two year period following convocation will be destroyed; this includes those that are returned by mail and those that are held due to a financial hold. Should a student require a diploma after it has been destroyed a replacement diploma may be requested.
Changing your Diploma Name
If your legal name contains special characters, which you would like reflected on your diploma, please complete a Diploma Name Request Form and submit it to email@example.com from your Carleton e-mail account, fax the completed form to 613-520-4410, or drop it off to the Registrar’s Office 300 Tory Building no later than October 1 (for Fall graduation), February 1 (for Winter graduation), or May 1 (for Spring graduation). Special characters in a name include accents, raised characters and hyphens. The Diploma Name Change form is located here.
Be sure to check out our graduation information page for more information regarding graduation, convocation and diplomas.