During the ongoing COVID-19 service disruption, the Registrar’s Office continues to serve the University community, but our office is not open to the public. Our staff are working remotely and will address your concerns:

Hours of operation: Monday to Friday, 8:30 am to 4:30 pm

To obtain service:

  1. By email – the best way to reach us is by email from your Carleton email account to registrar@carleton.ca, we are responding to all email inquiries. Feel free to include a contact number in your email in the event that a phone call is required to address your inquiry and we will call you back.
  2. For urgent matters, please phone us at 613-520-3500 during our normal business hours.

Please continue to check for updates. We thank you for your patience.

Contact Us

You can reach us by phone at (613) 520-3500, by fax at (613) 520-4410 and by email at registrar@carleton.ca. Please note that we can only act on requests sent from your Carleton email account.

Our mailing address is:
Registrar’s Office
300 Tory Building
1125 Colonel By Drive
Ottawa, ON Canada
K1S 5B6

Office Hours

Our counter service is open daily Monday to Friday from 8:30 a.m. to 4:30 p.m.

We offer limited service from 4:30 to 6:00 p.m. Tuesdays and Wednesdays. Limited service includes forms drop-off, pick-up of documents (i.e. transcripts, certifications of enrolment), and Special student registration.

If you have any questions or concerns about our web pages, please let us know.

Online Chat Service

Can’t make it in to the office? We are available for an online chat on Mondays from 2-4. Simply follow this link to launch an online conversation with one of our staff members.