{"id":6535,"date":"2019-08-30T16:10:09","date_gmt":"2019-08-30T20:10:09","guid":{"rendered":"https:\/\/carleton.ca\/scs\/?page_id=6535"},"modified":"2026-06-02T15:00:08","modified_gmt":"2026-06-02T19:00:08","slug":"tech-support","status":"publish","type":"page","link":"https:\/\/carleton.ca\/scs\/tech-support\/","title":{"rendered":"Technical Support"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Technical Support\n                    <\/h1>\n                \n                                \n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n<p class=\"wp-block-paragraph\">Welcome to the School of Computer Science Technical Support page. Here you can find out about all Technical Services provided by the School of Computer Science.<\/p>\n\n\n<div class=\"not-prose cu-quote cu-component-spacing\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">The School of Computer Science requires students to have a laptop that meets recommended hardware specifications: <a href=\"https:\/\/carleton.ca\/scs\/scs-laptop-requirement\/\">SCS Laptop Requirement<\/a><\/p>\n<\/blockquote>\n<\/div>\n\n\n\n\n<h2 id=\"quick-links\" class=\"wp-block-heading\">Quick Links<\/h2>\n\n\n\n<div style=\"display: flex; align-items: center; justify-content: center;\">\n<div style=\"flex-grow: 1; display: grid; grid-template-columns: repeat(auto-fit, minmax(130px, 3fr)); grid-auto-rows: 1fr; grid-gap: 1em; margin: -1em 1em 2em 1em;\"><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/contact-it-support\/\">Contact IT Support<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/it-help-and-services\/\">IT Help &amp; Services<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/accounts\/\">SCS Accounts<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/scs-rooms-support\/computer-laboratories\/\">Computer Labs<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/scs-open-stack\/\">Openstack<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/virtual-machines\/\">Virtual Machines<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/software\/\">Software For CS Students<\/a><\/div>\n<div><\/div>\n<\/div>\n\n\n\n\n\n<h2 id=\"scs-tech-announcements\" class=\"wp-block-heading\">SCS Tech Announcements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a style=\"margin-left: auto;\" href=\"https:\/\/carleton.ca\/scs\/category\/technicalsupport\/\">See all tech announcements&#8230;<\/a><\/p>\n\n\n\n        \n\n\n                                                                                                                                                                                                                                                                                                                                                                                                                \n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white cu-section--cards ml-offset-center md:px-8 lg:px-14\" data-attributes=\"&#x7B;&quot;numberOfPosts&quot;&#x3A;2,&quot;orderBy&quot;&#x3A;&quot;date&quot;,&quot;moreButton&quot;&#x3A;&quot;loadmore&quot;,&quot;blockType&quot;&#x3A;&quot;cards&quot;,&quot;contentType&quot;&#x3A;&quot;post&quot;,&quot;currentPage&quot;&#x3A;1,&quot;blockBackground&quot;&#x3A;&quot;white&quot;,&quot;numberOfColumns&quot;&#x3A;3,&quot;showImages&quot;&#x3A;true,&quot;showDates&quot;&#x3A;true,&quot;showTimeToRead&quot;&#x3A;true,&quot;showExcerpts&quot;&#x3A;true,&quot;showFilter&quot;&#x3A;false,&quot;taxName&quot;&#x3A;&quot;category&quot;,&quot;categories&quot;&#x3A;&quot;57,53&quot;,&quot;tags&quot;&#x3A;&quot;&quot;&#x7D;\" data-page=\"2\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n                \n                \n        <div class=\"cu-loading hidden text-center mx-auto h-6 w-6 animate-spin rounded-full border-4 border-solid border-current border-r-transparent align-[-0.125em] motion-reduce:animate-[spin_1.5s_linear_infinite]\" role=\"status\">\n    <span class=\"!absolute !-m-px !h-px !w-px !overflow-hidden !whitespace-nowrap !border-0 !p-0 ![clip:rect(0,0,0,0)]\">\n        Loading&#8230;\n    <\/span>\n<\/div>\n\n                                        \n        <p class=\"cu-no-posts hidden\">\n            No\n            category\n\n            posts are available.\n        <\/p>\n\n                <div class=\"cu-column cu-component not-contained mx-auto grid max-w-5xl md:grid-cols-3 gap-6 md:gap-10\">\n                        \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n    <a href=\"https:\/\/carleton.ca\/scs\/2026\/vintage-computing-open-house-fri-dec-4-2026-afternoon\/\">\n\n                    <figure class=\"mb-2 overflow-hidden rounded-t-lg\">\n                <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/2026\/11\/vintage-c-open-house-600x400.png\" alt=\"Vintage computing open house fall 2026\" width=\"600\" height=\"400\" \/>\n            <\/figure>\n        \n        <header class=\"px-6 first:mt-6\">\n            <div class=\"flex flex-row gap-1 w-full mb-4\">\n                                    <time datetime=\"2026-11-02T19:00:00-05:00\" class=\"flex flex-row items-center italic text-sm text-cu-black-600 dark:text-white @sm:md:text-base\">\n                        November 3, 2026\n                    <\/time>\n                                                    <p class=\"border-l border-cu-black-200 ml-2 pl-3 flex flex-row items-center italic text-sm text-cu-black-600 dark:text-white @sm:md:text-base\">\n                        2 min read\n                    <\/p>\n                            <\/div>\n            <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                Vintage Computing Open House: Fri. Dec. 4, 2026 afternoon\n            <\/h2>\n        <\/header>\n\n                    <div class=\"flex flex-col px-6 dark:text-white font-normal\">\n                <p class=\"text-base text-cu-black-700 dark:text-white \">\n                    Vintage Computing Open House \u2014 Friday, December 4, 2026HP4155 | 1\u20135 p.m. | Free Event What\u2019s planned Whether you remember using these computers or are\n                                            &#8230;\n                                    <\/p>\n            <\/div>\n        \n    <\/a>\n<\/div>\n\n            \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n    <a href=\"https:\/\/carleton.ca\/scs\/2026\/birth-of-an-internet-connection-a-noisy-rite-of-passage-for-the-nerds-of-the-1990s\/\">\n\n                    <figure class=\"mb-2 overflow-hidden rounded-t-lg\">\n                <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/2026\/10\/PXL_20261028_201530435-600x400.jpg\" alt=\"Zoom telephone modem\" width=\"600\" height=\"400\" \/>\n            <\/figure>\n        \n        <header class=\"px-6 first:mt-6\">\n            <div class=\"flex flex-row gap-1 w-full mb-4\">\n                                    <time datetime=\"2026-10-27T20:00:00-04:00\" class=\"flex flex-row items-center italic text-sm text-cu-black-600 dark:text-white @sm:md:text-base\">\n                        October 28, 2026\n                    <\/time>\n                                                    <p class=\"border-l border-cu-black-200 ml-2 pl-3 flex flex-row items-center italic text-sm text-cu-black-600 dark:text-white @sm:md:text-base\">\n                        4 min read\n                    <\/p>\n                            <\/div>\n            <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                Birth of an Internet Connection: A noisy rite of passage for the computer buffs of the 1990\u2019s\n            <\/h2>\n        <\/header>\n\n                    <div class=\"flex flex-col px-6 dark:text-white font-normal\">\n                <p class=\"text-base text-cu-black-700 dark:text-white \">\n                    The telephone network was the obvious starting point for connecting home computers. Homes already had telephone lines, and a modem could turn computer data into\n                                            &#8230;\n                                    <\/p>\n            <\/div>\n        \n    <\/a>\n<\/div>\n\n                    \n        <\/div>\n        \n                                            <button aria-label=\"Load More\" class=\"loadMore cu-button not-prose cu-button--dark-grey cu-button--center \" type=\"button\">\n    <div class=\"block load-more-button\">\n        Load More\n    <\/div>\n    <div class=\"hidden no-more-posts\">\n        No more to load\n    <\/div>\n    <div class=\"items-center justify-center hidden load-more-spinner cu-pageloader\">\n    <div class=\"inline-block h-6 w-6 animate-spin rounded-full border-4 border-solid border-current border-r-transparent align-[-0.125em] motion-reduce:animate-[spin_1.5s_linear_infinite]\" role=\"status\">\n        <span class=\"!absolute !-m-px !h-px !w-px !overflow-hidden !whitespace-nowrap !border-0 !p-0 ![clip:rect(0,0,0,0)]\">\n            Loading&#8230;\n        <\/span>\n    <\/div>\n<\/div>\n<\/button>\n                    \n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the School of Computer Science Technical Support page. Here you can find out about all Technical Services provided by the School of Computer Science. The School of Computer Science requires students to have a laptop that meets recommended hardware specifications: SCS Laptop Requirement Quick Links Contact IT SupportIT Help &amp; ServicesSCS AccountsComputer LabsOpenstackVirtual [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[],"class_list":["post-6535","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/6535","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/comments?post=6535"}],"version-history":[{"count":7,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/6535\/revisions"}],"predecessor-version":[{"id":20215,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/6535\/revisions\/20215"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/media?parent=6535"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/cu_page_type?post=6535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}