{"id":6535,"date":"2019-08-30T16:10:09","date_gmt":"2019-08-30T20:10:09","guid":{"rendered":"https:\/\/carleton.ca\/scs\/?page_id=6535"},"modified":"2026-06-02T15:00:08","modified_gmt":"2026-06-02T19:00:08","slug":"tech-support","status":"publish","type":"page","link":"https:\/\/carleton.ca\/scs\/tech-support\/","title":{"rendered":"Technical Support"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Technical Support\n                    <\/h1>\n                \n                                \n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n<p class=\"wp-block-paragraph\">Welcome to the School of Computer Science Technical Support page. Here you can find out about all Technical Services provided by the School of Computer Science.<\/p>\n\n\n<div class=\"not-prose cu-quote cu-component-spacing\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">The School of Computer Science requires students to have a laptop that meets recommended hardware specifications: <a href=\"https:\/\/carleton.ca\/scs\/scs-laptop-requirement\/\">SCS Laptop Requirement<\/a><\/p>\n<\/blockquote>\n<\/div>\n\n\n\n\n<h2 id=\"quick-links\" class=\"wp-block-heading\">Quick Links<\/h2>\n\n\n\n<div style=\"display: flex; align-items: center; justify-content: center;\">\n<div style=\"flex-grow: 1; display: grid; grid-template-columns: repeat(auto-fit, minmax(130px, 3fr)); grid-auto-rows: 1fr; grid-gap: 1em; margin: -1em 1em 2em 1em;\"><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/contact-it-support\/\">Contact IT Support<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/it-help-and-services\/\">IT Help &amp; Services<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/accounts\/\">SCS Accounts<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/scs-rooms-support\/computer-laboratories\/\">Computer Labs<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/scs-open-stack\/\">Openstack<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/virtual-machines\/\">Virtual Machines<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/software\/\">Software For CS Students<\/a><\/div>\n<div><\/div>\n<\/div>\n\n\n\n\n\n<h2 id=\"scs-tech-announcements\" class=\"wp-block-heading\">SCS Tech Announcements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a style=\"margin-left: auto;\" href=\"https:\/\/carleton.ca\/scs\/category\/technicalsupport\/\">See all tech announcements&#8230;<\/a><\/p>\n\n\n\n        \n\n\n                                                                                                                                                                                                                                                                                                                                                                                                                \n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white cu-section--cards ml-offset-center md:px-8 lg:px-14\" data-attributes=\"&#x7B;&quot;numberOfPosts&quot;&#x3A;2,&quot;orderBy&quot;&#x3A;&quot;date&quot;,&quot;moreButton&quot;&#x3A;&quot;loadmore&quot;,&quot;blockType&quot;&#x3A;&quot;cards&quot;,&quot;contentType&quot;&#x3A;&quot;post&quot;,&quot;currentPage&quot;&#x3A;1,&quot;blockBackground&quot;&#x3A;&quot;white&quot;,&quot;numberOfColumns&quot;&#x3A;3,&quot;showImages&quot;&#x3A;true,&quot;showDates&quot;&#x3A;true,&quot;showTimeToRead&quot;&#x3A;true,&quot;showExcerpts&quot;&#x3A;true,&quot;showFilter&quot;&#x3A;false,&quot;taxName&quot;&#x3A;&quot;category&quot;,&quot;categories&quot;&#x3A;&quot;57,53&quot;,&quot;tags&quot;&#x3A;&quot;&quot;&#x7D;\" data-page=\"2\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n                \n                \n        <div class=\"cu-loading hidden text-center mx-auto h-6 w-6 animate-spin rounded-full border-4 border-solid border-current border-r-transparent align-[-0.125em] motion-reduce:animate-[spin_1.5s_linear_infinite]\" role=\"status\">\n    <span class=\"!absolute !-m-px !h-px !w-px !overflow-hidden !whitespace-nowrap !border-0 !p-0 ![clip:rect(0,0,0,0)]\">\n        Loading&#8230;\n    <\/span>\n<\/div>\n\n                                        \n        <p class=\"cu-no-posts hidden\">\n            No\n            category\n\n            posts are available.\n        <\/p>\n\n                <div class=\"cu-column cu-component not-contained mx-auto grid max-w-5xl md:grid-cols-3 gap-6 md:gap-10\">\n                        \n                    \n\n<div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n    <a href=\"https:\/\/carleton.ca\/scs\/2026\/vintage-computing-barn-find-unboxing-fri-oct-2-2026-2-pm\/\">\n\n                    <figure class=\"mb-2 overflow-hidden rounded-t-lg\">\n                <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/2026\/09\/2026-09-11T18_13_47-FedEx-Transaction-Record.pdf.png-600x400.png\" alt=\"AES Box\" width=\"600\" height=\"400\" \/>\n            <\/figure>\n        \n        \n            <header class=\"flex flex-col gap-3  px-6 first:mt-6\">\n                \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                    Vintage Computing barn find unboxing: Fri. Oct. 2, 2026 @ 2 pm\n            <\/h2>\n\n            <\/header>\n\n\n                    <div class=\"flex flex-col px-6 dark:text-white font-normal\">\n                <p class=\"text-base text-cu-black-700 dark:text-white \">\n                    With almost no documentation of this exact model anywhere, not even in Canada&#8217;s own national science and technology museum, nobody knows exactly what we&#8217;ll find\n                                            &#8230;\n                                    <\/p>\n            <\/div>\n        \n    <\/a>\n<\/div>\n\n            \n                    \n\n<div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n    <a href=\"https:\/\/carleton.ca\/scs\/2026\/carleton-vintage-computing-50-years-of-apple-hands-on-event\/\">\n\n                    <figure class=\"mb-2 overflow-hidden rounded-t-lg\">\n                <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/2026\/09\/Apple-50-year-anniversary-600x400.jpg\" alt=\"50 years of Apple CVC Event\" width=\"600\" height=\"400\" \/>\n            <\/figure>\n        \n        \n            <header class=\"flex flex-col gap-3  px-6 first:mt-6\">\n                \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                    Carleton Vintage Computing 50 years of Apple hands-on event\n            <\/h2>\n\n            <\/header>\n\n\n                    <div class=\"flex flex-col px-6 dark:text-white font-normal\">\n                <p class=\"text-base text-cu-black-700 dark:text-white \">\n                    We will be using the entire HP4155 September 24&#8217;th from 1:00\u20134:00 p.m. as a temporary Apple workshop. About 30 computers and a huge assortment of\n                                            &#8230;\n                                    <\/p>\n            <\/div>\n        \n    <\/a>\n<\/div>\n\n                    \n        <\/div>\n        \n                                            <button aria-label=\"Load More\" class=\"loadMore cu-button not-prose cu-button--dark-grey cu-button--center \" type=\"button\">\n    <div class=\"block load-more-button\">\n        Load More\n    <\/div>\n    <div class=\"hidden no-more-posts\">\n        No more to load\n    <\/div>\n    <div class=\"items-center justify-center hidden load-more-spinner cu-pageloader\">\n    <div class=\"inline-block h-6 w-6 animate-spin rounded-full border-4 border-solid border-current border-r-transparent align-[-0.125em] motion-reduce:animate-[spin_1.5s_linear_infinite]\" role=\"status\">\n        <span class=\"!absolute !-m-px !h-px !w-px !overflow-hidden !whitespace-nowrap !border-0 !p-0 ![clip:rect(0,0,0,0)]\">\n            Loading&#8230;\n        <\/span>\n    <\/div>\n<\/div>\n<\/button>\n                    \n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the School of Computer Science Technical Support page. Here you can find out about all Technical Services provided by the School of Computer Science. The School of Computer Science requires students to have a laptop that meets recommended hardware specifications: SCS Laptop Requirement Quick Links Contact IT SupportIT Help &amp; ServicesSCS AccountsComputer LabsOpenstackVirtual [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[],"class_list":["post-6535","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/6535","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/comments?post=6535"}],"version-history":[{"count":7,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/6535\/revisions"}],"predecessor-version":[{"id":20215,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/6535\/revisions\/20215"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/media?parent=6535"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/cu_page_type?post=6535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}