{"id":6535,"date":"2019-08-30T16:10:09","date_gmt":"2019-08-30T20:10:09","guid":{"rendered":"https:\/\/carleton.ca\/scs\/?page_id=6535"},"modified":"2026-06-02T15:00:08","modified_gmt":"2026-06-02T19:00:08","slug":"tech-support","status":"publish","type":"page","link":"https:\/\/carleton.ca\/scs\/tech-support\/","title":{"rendered":"Technical Support"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Technical Support\n                    <\/h1>\n                \n                                \n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n<p>Welcome to the School of Computer Science Technical Support page. Here you can find out about all Technical Services provided by the School of Computer Science.<\/p>\n\n\n<div class=\"not-prose cu-quote cu-component-spacing\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>The School of Computer Science requires students to have a laptop that meets recommended hardware specifications: <a href=\"https:\/\/carleton.ca\/scs\/scs-laptop-requirement\/\">SCS Laptop Requirement<\/a><\/p>\n<\/blockquote>\n<\/div>\n\n\n<p>&nbsp;<\/p>\n\n\n\n<h2 id=\"quick-links\" class=\"wp-block-heading\">Quick Links<\/h2>\n\n\n\n<div style=\"display: flex; align-items: center; justify-content: center;\">\n<div style=\"flex-grow: 1; display: grid; grid-template-columns: repeat(auto-fit, minmax(130px, 3fr)); grid-auto-rows: 1fr; grid-gap: 1em; margin: -1em 1em 2em 1em;\"><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/contact-it-support\/\">Contact IT Support<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/it-help-and-services\/\">IT Help &amp; Services<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/accounts\/\">SCS Accounts<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/scs-rooms-support\/computer-laboratories\/\">Computer Labs<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/scs-open-stack\/\">Openstack<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/virtual-machines\/\">Virtual Machines<\/a><a class=\"button__red button__red--outline\" style=\"width: 100%; display: flex; flex-direction: column; align-items: center; justify-content: center;\" href=\"https:\/\/carleton.ca\/scs\/tech-support\/software\/\">Software For CS Students<\/a><\/div>\n<div><\/div>\n<\/div>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<h2 id=\"scs-tech-announcements\" class=\"wp-block-heading\">SCS Tech Announcements<\/h2>\n\n\n\n<p><a style=\"margin-left: auto;\" href=\"https:\/\/carleton.ca\/scs\/category\/technicalsupport\/\">See all tech announcements&#8230;<\/a><\/p>\n\n\n\n        \n\n\n                                                                                                                                                                                                                                                                                                                                                                                                                \n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white cu-section--cards ml-offset-center md:px-8 lg:px-14\" data-attributes=\"&#x7B;&quot;numberOfPosts&quot;&#x3A;2,&quot;orderBy&quot;&#x3A;&quot;date&quot;,&quot;moreButton&quot;&#x3A;&quot;loadmore&quot;,&quot;blockType&quot;&#x3A;&quot;cards&quot;,&quot;contentType&quot;&#x3A;&quot;post&quot;,&quot;currentPage&quot;&#x3A;1,&quot;blockBackground&quot;&#x3A;&quot;white&quot;,&quot;numberOfColumns&quot;&#x3A;3,&quot;showImages&quot;&#x3A;true,&quot;showDates&quot;&#x3A;true,&quot;showTimeToRead&quot;&#x3A;true,&quot;showExcerpts&quot;&#x3A;true,&quot;showFilter&quot;&#x3A;false,&quot;taxName&quot;&#x3A;&quot;category&quot;,&quot;categories&quot;&#x3A;&quot;57,53&quot;,&quot;tags&quot;&#x3A;&quot;&quot;&#x7D;\" data-page=\"2\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n                \n                \n        <div class=\"cu-loading hidden text-center mx-auto h-6 w-6 animate-spin rounded-full border-4 border-solid border-current border-r-transparent align-[-0.125em] motion-reduce:animate-[spin_1.5s_linear_infinite]\" role=\"status\">\n    <span class=\"!absolute !-m-px !h-px !w-px !overflow-hidden !whitespace-nowrap !border-0 !p-0 ![clip:rect(0,0,0,0)]\">\n        Loading&#8230;\n    <\/span>\n<\/div>\n\n                                        \n        <p class=\"cu-no-posts hidden\">\n            No\n            category\n\n            posts are available.\n        <\/p>\n\n                <div class=\"cu-column cu-component not-contained mx-auto grid max-w-5xl md:grid-cols-3 gap-6 md:gap-10\">\n                        \n                    \n\n<div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n\n            <figure class=\"mb-2 overflow-hidden rounded-t-lg\">\n            <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/GPU3-1600x700-1-600x400.jpg\" alt=\"NVIDIA 1080 Ti\" width=\"600\" height=\"400\" \/>\n        <\/figure>\n    \n    \n        <header class=\"flex flex-col gap-3  px-6 first:mt-6\">\n        <div class=\"flex flex-row w-full gap-1\">\n                        <time datetime=\"2026-06-22T20:00:00-04:00\" class=\"block italic text-sm text-cu-black-600\">\n        June 23, 2026\n    <\/time>\n\n                    <\/div>        \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Categorizing AI from a Computer Science Perspective\n    <\/h2>\n\n            <\/header>\n\n\n            <div class=\"flex flex-col px-6 dark:text-white\">\n            <p class=\"text-base text-cu-black-700 dark:text-white \">\n                While AI has only recently captured widespread public attention, it has been a serious and evolving field of computer science research for many decades. This\n                                    &#8230;\n                            <\/p>\n        <\/div>\n    \n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/2026\/categorizing-ai-from-a-computer-science-perspective\/\" class=\"cu-button cu-button--red cu-button--small\">\n            Read news\n            <span class=\"sr-only\">\n                post\n                Categorizing AI from a Computer Science Perspective\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n            \n                    \n\n<div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n\n            <figure class=\"mb-2 overflow-hidden rounded-t-lg\">\n            <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/PXL_20260303_134201290-2-scaled-1-600x400.jpg\" alt=\"Photo of vintage computing in display case (Osborne 1, Apple IIe, Super PET)\" width=\"600\" height=\"400\" \/>\n        <\/figure>\n    \n    \n        <header class=\"flex flex-col gap-3  px-6 first:mt-6\">\n        <div class=\"flex flex-row w-full gap-1\">\n                        <time datetime=\"2026-03-30T20:00:00-04:00\" class=\"block italic text-sm text-cu-black-600\">\n        March 31, 2026\n    <\/time>\n\n                    <\/div>        \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Carleton Launches Vintage Computing\u00a0at the SCS Tutorial Lab Open House\u00a0\n    <\/h2>\n\n            <\/header>\n\n\n            <div class=\"flex flex-col px-6 dark:text-white\">\n            <p class=\"text-base text-cu-black-700 dark:text-white \">\n                After more than a decade in the making, the Carleton Vintage Computer display has officially launched in room Herzberg 4155 during the School of Computer\n                                    &#8230;\n                            <\/p>\n        <\/div>\n    \n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/2026\/carleton-launches-vintage-computing-at-the-scs-open-house\/\" class=\"cu-button cu-button--red cu-button--small\">\n            Read news\n            <span class=\"sr-only\">\n                post\n                Carleton Launches Vintage Computing\u00a0at the SCS Tutorial Lab Open House\u00a0\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n                    \n        <\/div>\n        \n                                            <button aria-label=\"Load More\" class=\"loadMore cu-button not-prose cu-button--dark-grey cu-button--center \" type=\"button\">\n    <div class=\"block load-more-button\">\n        Load More\n    <\/div>\n    <div class=\"hidden no-more-posts\">\n        No more to load\n    <\/div>\n    <div class=\"items-center justify-center hidden load-more-spinner cu-pageloader\">\n    <div class=\"inline-block h-6 w-6 animate-spin rounded-full border-4 border-solid border-current border-r-transparent align-[-0.125em] motion-reduce:animate-[spin_1.5s_linear_infinite]\" role=\"status\">\n        <span class=\"!absolute !-m-px !h-px !w-px !overflow-hidden !whitespace-nowrap !border-0 !p-0 ![clip:rect(0,0,0,0)]\">\n            Loading&#8230;\n        <\/span>\n    <\/div>\n<\/div>\n<\/button>\n                    \n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the School of Computer Science Technical Support page. Here you can find out about all Technical Services provided by the School of Computer Science. The School of Computer Science requires students to have a laptop that meets recommended hardware specifications: SCS Laptop Requirement &nbsp; Quick Links Contact IT SupportIT Help &amp; ServicesSCS AccountsComputer [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[],"class_list":["post-6535","page","type-page","status-publish","hentry"],"acf":{"cu_post_thumbnail":false},"_links":{"self":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/6535","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/comments?post=6535"}],"version-history":[{"count":7,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/6535\/revisions"}],"predecessor-version":[{"id":20215,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/6535\/revisions\/20215"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/media?parent=6535"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/cu_page_type?post=6535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}