{"id":8747,"date":"2021-02-01T11:24:38","date_gmt":"2021-02-01T16:24:38","guid":{"rendered":"https:\/\/carleton.ca\/scs\/?page_id=8747"},"modified":"2026-06-23T12:25:30","modified_gmt":"2026-06-23T16:25:30","slug":"contact-it-support","status":"publish","type":"page","link":"https:\/\/carleton.ca\/scs\/tech-support\/contact-it-support\/","title":{"rendered":"Contact IT Support"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Contact IT Support\n                    <\/h1>\n                \n                                \n                                    \n\n<p>This page will help you get in touch with the SCS Technical Support.<\/p>\n\n\n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-center\">To help serve you better, please choose the group that identifies you. I am a:<\/p>\n\n\n    \n<section class=\"w-screen px-6 cu-section cu-section--grey ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl bg-cu-black-50 max-w-screen-2xl mx-auto rounded-xl px-6 py-5 md:px-14 md:py-12 md:space-y-10 cu-prose-first-last\">\n\n                \n        <div class=\"cu-column cu-component not-contained mx-auto grid max-w-5xl md:grid-cols-3 gap-6 md:gap-10\">\n            \n\n<div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100   \">\n    \n                        <header class=\"flex flex-col gap-3  px-6 first:mt-6\">\n                \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Student\n    <\/h2>\n\n            <\/header>\n\n        \n        \n                                \n            <footer class=\"px-6 pt-3 mt-auto text-white md:pt-5\">\n                <a  href=\"https:\/\/carleton.ca\/scs\/tech-support\/contact-it-support\/contact-the-scs-tech-staff-students\/\" class=\"cu-button cu-button--red cu-button--small\">\n                    More info\n                <\/a>\n            <\/footer>\n            <\/div>\n    \n\n\n<div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100   \">\n    \n                        <header class=\"flex flex-col gap-3  px-6 first:mt-6\">\n                \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Instructor\n    <\/h2>\n\n            <\/header>\n\n        \n        \n                                \n            <footer class=\"px-6 pt-3 mt-auto text-white md:pt-5\">\n                <a  href=\"https:\/\/carleton.ca\/scs\/tech-support\/contact-it-support\/contact-the-scs-tech-staff-instructors\/\" class=\"cu-button cu-button--red cu-button--small\">\n                    More info\n                <\/a>\n            <\/footer>\n            <\/div>\n    \n\n\n<div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100   \">\n    \n                        <header class=\"flex flex-col gap-3  px-6 first:mt-6\">\n                \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Researcher\n    <\/h2>\n\n            <\/header>\n\n        \n        \n                                \n            <footer class=\"px-6 pt-3 mt-auto text-white md:pt-5\">\n                <a  href=\"https:\/\/carleton.ca\/scs\/tech-support\/contact-it-support\/contact-the-scs-tech-staff-researcher\/\" class=\"cu-button cu-button--red cu-button--small\">\n                    More info\n                <\/a>\n            <\/footer>\n            <\/div>\n    \n\n\n<div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100   \">\n    \n                        <header class=\"flex flex-col gap-3  px-6 first:mt-6\">\n                \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Staff\n    <\/h2>\n\n            <\/header>\n\n        \n        \n                                \n            <footer class=\"px-6 pt-3 mt-auto text-white md:pt-5\">\n                <a  href=\"https:\/\/carleton.ca\/scs\/tech-support\/contact-it-support\/contact-the-scs-tech-staff-staff\/\" class=\"cu-button cu-button--red cu-button--small\">\n                    More info\n                <\/a>\n            <\/footer>\n            <\/div>\n    \n\n\n<div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100   \">\n    \n                        <header class=\"flex flex-col gap-3  px-6 first:mt-6\">\n                \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Visitor\n    <\/h2>\n\n            <\/header>\n\n        \n        \n                                \n            <footer class=\"px-6 pt-3 mt-auto text-white md:pt-5\">\n                <a  href=\"https:\/\/carleton.ca\/scs\/tech-support\/contact-it-support\/contact-the-scs-tech-staff-visitors\/\" class=\"cu-button cu-button--red cu-button--small\">\n                    More info\n                <\/a>\n            <\/footer>\n            <\/div>\n    \n\n        <\/div>\n\n        \n    <\/div>\n<\/section>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<h2 id=\"scs-tech-news-announcements\" class=\"wp-block-heading\">SCS Tech News &amp; Announcements<\/h2>\n\n\n\n\n\n                            \n\n\n                                                                                                                                                                                                                                                                                                                                                                                    \n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white cu-section--cards ml-offset-center  md:px-8 lg:px-14\" data-attributes=\"&#x7B;&quot;numberOfColumns&quot;&#x3A;&quot;2&quot;,&quot;blockBackground&quot;&#x3A;&quot;white&quot;,&quot;numberOfPosts&quot;&#x3A;6,&quot;moreButton&quot;&#x3A;&quot;none&quot;,&quot;currentPage&quot;&#x3A;1,&quot;blockType&quot;&#x3A;&quot;listing&quot;,&quot;contentType&quot;&#x3A;&quot;post&quot;,&quot;taxName&quot;&#x3A;&quot;category&quot;,&quot;showImages&quot;&#x3A;true,&quot;showDates&quot;&#x3A;true,&quot;showTimeToRead&quot;&#x3A;true,&quot;showExcerpts&quot;&#x3A;true,&quot;showFilter&quot;&#x3A;false,&quot;categories&quot;&#x3A;&quot;61,58,99,65,57,53,59&quot;&#x7D;\" data-page=\"2\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n                \n                \n        <div class=\"cu-loading hidden text-center mx-auto h-6 w-6 animate-spin rounded-full border-4 border-solid border-current border-r-transparent align-[-0.125em] motion-reduce:animate-[spin_1.5s_linear_infinite]\" role=\"status\">\n    <span class=\"!absolute !-m-px !h-px !w-px !overflow-hidden !whitespace-nowrap !border-0 !p-0 ![clip:rect(0,0,0,0)]\">\n        Loading&#8230;\n    <\/span>\n<\/div>\n\n                                        \n        <p class=\"cu-no-posts hidden\">\n            No\n            category\n\n            posts are available.\n        <\/p>\n\n                <div class=\"w-full max-w-5xl mx-auto overflow-hidden bg-white rounded-lg shadow-lg cu-stackedlist cu-component-updated not-prose\">\n            <ul class=\"grid cu-stackedlist--posts cu-stackedlist--2 md:grid-cols-2\">\n\n                                                        \n\n<li class=\"cu-listing not-prose relative overflow-hidden @container bg-white p-6 md:p-8 !my-0\">\n    <div class=\"flex flex-col @lg:md:flex-row gap-5 @lg:md:gap-7 h-full\">\n                    <figure class=\"flex-none max-w-[30%] @sm:md:max-w-[25%] hidden md:block aspect-[3\/2]\">\n                <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/GPU3-1600x700-1-600x400.jpg\" alt=\"NVIDIA 1080 Ti\" width=\"600\" height=\"400\" \/>\n            <\/figure>\n        \n        <div class=\"flex flex-col flex-1 gap-3\">\n\n            \n                <header class=\"flex flex-col gap-3 \">\n        <div class=\"flex flex-row w-full gap-1\">\n                                        <time datetime=\"2026-07-10T06:23:30-04:00\" class=\"block italic text-sm text-cu-black-600\">\n        \n    <\/time>\n\n                                            <\/div>        \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Categorizing AI from a Computer Science Perspective\n    <\/h2>\n\n            <\/header>\n\n\n                            <p class=\"text-base text-cu-black-700\">\n                                            While AI has only recently captured widespread public attention, it has been a serious and evolving field of computer science research for many decades. This&hellip;\n\n                                    <\/p>\n            \n            <footer class=\"pt-5 mt-auto text-white\">\n                <a href=\"https:\/\/carleton.ca\/scs\/2026\/categorizing-ai-from-a-computer-science-perspective\/\" class=\"cu-button cu-button--red cu-button--small\">\n                    Read news\n                    <span class=\"sr-only\">\n                        post\n                        Categorizing AI from a Computer Science Perspective\n                    <\/span>\n                <\/a>\n            <\/footer>\n        <\/div>\n    <\/div>\n<\/li>\n\n                                        \n\n<li class=\"cu-listing not-prose relative overflow-hidden @container bg-white p-6 md:p-8 !my-0\">\n    <div class=\"flex flex-col @lg:md:flex-row gap-5 @lg:md:gap-7 h-full\">\n                    <figure class=\"flex-none max-w-[30%] @sm:md:max-w-[25%] hidden md:block aspect-[3\/2]\">\n                <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/PXL_20260303_134201290-2-scaled-1-600x400.jpg\" alt=\"Photo of vintage computing in display case (Osborne 1, Apple IIe, Super PET)\" width=\"600\" height=\"400\" \/>\n            <\/figure>\n        \n        <div class=\"flex flex-col flex-1 gap-3\">\n\n            \n                <header class=\"flex flex-col gap-3 \">\n        <div class=\"flex flex-row w-full gap-1\">\n                                        <time datetime=\"2026-07-10T06:23:30-04:00\" class=\"block italic text-sm text-cu-black-600\">\n        \n    <\/time>\n\n                                            <\/div>        \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Carleton Launches Vintage Computing\u00a0at the SCS Tutorial Lab Open House\u00a0\n    <\/h2>\n\n            <\/header>\n\n\n                            <p class=\"text-base text-cu-black-700\">\n                                            After more than a decade in the making, the Carleton Vintage Computer display has officially launched in room Herzberg 4155 during the School of Computer&hellip;\n\n                                    <\/p>\n            \n            <footer class=\"pt-5 mt-auto text-white\">\n                <a href=\"https:\/\/carleton.ca\/scs\/2026\/carleton-launches-vintage-computing-at-the-scs-open-house\/\" class=\"cu-button cu-button--red cu-button--small\">\n                    Read news\n                    <span class=\"sr-only\">\n                        post\n                        Carleton Launches Vintage Computing\u00a0at the SCS Tutorial Lab Open House\u00a0\n                    <\/span>\n                <\/a>\n            <\/footer>\n        <\/div>\n    <\/div>\n<\/li>\n\n                                        \n\n<li class=\"cu-listing not-prose relative overflow-hidden @container bg-white p-6 md:p-8 !my-0\">\n    <div class=\"flex flex-col @lg:md:flex-row gap-5 @lg:md:gap-7 h-full\">\n                    <figure class=\"flex-none max-w-[30%] @sm:md:max-w-[25%] hidden md:block aspect-[3\/2]\">\n                <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/PXL_20250512_142335459-600x400.jpg\" alt=\"SCS server room relocation led by Andrew Pullin\" width=\"600\" height=\"400\" \/>\n            <\/figure>\n        \n        <div class=\"flex flex-col flex-1 gap-3\">\n\n            \n                <header class=\"flex flex-col gap-3 \">\n        <div class=\"flex flex-row w-full gap-1\">\n                                        <time datetime=\"2026-07-10T06:23:30-04:00\" class=\"block italic text-sm text-cu-black-600\">\n        \n    <\/time>\n\n                                            <\/div>        \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Moving the Cloud in Winter: How 55 Servers Crossed Campus Without Shutting Down\n    <\/h2>\n\n            <\/header>\n\n\n                            <p class=\"text-base text-cu-black-700\">\n                                            The School of Computer Science (SCS) facilities are currently undergoing major renovations, including the entire HP5100 wing of the Herzberg Building. To allow construction work&hellip;\n\n                                    <\/p>\n            \n            <footer class=\"pt-5 mt-auto text-white\">\n                <a href=\"https:\/\/carleton.ca\/scs\/2026\/moving-the-cloud-in-winter-how-80-servers-crossed-campus-without-shutting-down\/\" class=\"cu-button cu-button--red cu-button--small\">\n                    Read news\n                    <span class=\"sr-only\">\n                        post\n                        Moving the Cloud in Winter: How 55 Servers Crossed Campus Without Shutting Down\n                    <\/span>\n                <\/a>\n            <\/footer>\n        <\/div>\n    <\/div>\n<\/li>\n\n                                        \n\n<li class=\"cu-listing not-prose relative overflow-hidden @container bg-white p-6 md:p-8 !my-0\">\n    <div class=\"flex flex-col @lg:md:flex-row gap-5 @lg:md:gap-7 h-full\">\n                    <figure class=\"flex-none max-w-[30%] @sm:md:max-w-[25%] hidden md:block aspect-[3\/2]\">\n                <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/Computer-architecture-600x400.jpg\" alt=\"\" width=\"600\" height=\"400\" \/>\n            <\/figure>\n        \n        <div class=\"flex flex-col flex-1 gap-3\">\n\n            \n                <header class=\"flex flex-col gap-3 \">\n        <div class=\"flex flex-row w-full gap-1\">\n                                        <time datetime=\"2026-07-10T06:23:30-04:00\" class=\"block italic text-sm text-cu-black-600\">\n        \n    <\/time>\n\n                                            <\/div>        \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Unified Memory\n    <\/h2>\n\n            <\/header>\n\n\n                            <p class=\"text-base text-cu-black-700\">\n                                            The term \u2018unified memory\u2019 has become more and more popular as of late and for good reason. More and more main computer components have been&hellip;\n\n                                    <\/p>\n            \n            <footer class=\"pt-5 mt-auto text-white\">\n                <a href=\"https:\/\/carleton.ca\/scs\/2025\/unified-memory\/\" class=\"cu-button cu-button--red cu-button--small\">\n                    Read news\n                    <span class=\"sr-only\">\n                        post\n                        Unified Memory\n                    <\/span>\n                <\/a>\n            <\/footer>\n        <\/div>\n    <\/div>\n<\/li>\n\n                                        \n\n<li class=\"cu-listing not-prose relative overflow-hidden @container bg-white p-6 md:p-8 !my-0\">\n    <div class=\"flex flex-col @lg:md:flex-row gap-5 @lg:md:gap-7 h-full\">\n                    <figure class=\"flex-none max-w-[30%] @sm:md:max-w-[25%] hidden md:block aspect-[3\/2]\">\n                <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/laptop-code-1600-1-600x400.jpg\" alt=\"\" width=\"600\" height=\"400\" \/>\n            <\/figure>\n        \n        <div class=\"flex flex-col flex-1 gap-3\">\n\n            \n                <header class=\"flex flex-col gap-3 \">\n        <div class=\"flex flex-row w-full gap-1\">\n                                        <time datetime=\"2026-07-10T06:23:30-04:00\" class=\"block italic text-sm text-cu-black-600\">\n        \n    <\/time>\n\n                                            <\/div>        \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Choosing the right ethernet\n    <\/h2>\n\n            <\/header>\n\n\n                            <p class=\"text-base text-cu-black-700\">\n                                            Bell and Rogers offer incredibly fast internet for home use some speeds are up to 3 Gbps. At those speeds you need very good WiFi&hellip;\n\n                                    <\/p>\n            \n            <footer class=\"pt-5 mt-auto text-white\">\n                <a href=\"https:\/\/carleton.ca\/scs\/2025\/choosing-the-right-ethernet\/\" class=\"cu-button cu-button--red cu-button--small\">\n                    Read news\n                    <span class=\"sr-only\">\n                        post\n                        Choosing the right ethernet\n                    <\/span>\n                <\/a>\n            <\/footer>\n        <\/div>\n    <\/div>\n<\/li>\n\n                                        \n\n<li class=\"cu-listing not-prose relative overflow-hidden @container bg-white p-6 md:p-8 !my-0\">\n    <div class=\"flex flex-col @lg:md:flex-row gap-5 @lg:md:gap-7 h-full\">\n                    <figure class=\"flex-none max-w-[30%] @sm:md:max-w-[25%] hidden md:block aspect-[3\/2]\">\n                <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/laptop-code-1600-1-600x400.jpg\" alt=\"\" width=\"600\" height=\"400\" \/>\n            <\/figure>\n        \n        <div class=\"flex flex-col flex-1 gap-3\">\n\n            \n                <header class=\"flex flex-col gap-3 \">\n        <div class=\"flex flex-row w-full gap-1\">\n                                        <time datetime=\"2026-07-10T06:23:30-04:00\" class=\"block italic text-sm text-cu-black-600\">\n        \n    <\/time>\n\n                                            <\/div>        \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Best Integrated Graphics for your PC\n    <\/h2>\n\n            <\/header>\n\n\n                            <p class=\"text-base text-cu-black-700\">\n                                            AMD has released a new CPU that has PC leading integrated graphics named the Radeon 890M which is the most powerful AMD iGPU, as of&hellip;\n\n                                    <\/p>\n            \n            <footer class=\"pt-5 mt-auto text-white\">\n                <a href=\"https:\/\/carleton.ca\/scs\/2025\/best-integrated-graphics-for-your-pc\/\" class=\"cu-button cu-button--red cu-button--small\">\n                    Read news\n                    <span class=\"sr-only\">\n                        post\n                        Best Integrated Graphics for your PC\n                    <\/span>\n                <\/a>\n            <\/footer>\n        <\/div>\n    <\/div>\n<\/li>\n\n                            \n            <\/ul>\n        <\/div>\n        \n                                    \n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; To help serve you better, please choose the group that identifies you. I am a: &nbsp; SCS Tech News &amp; Announcements<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":6535,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[75],"class_list":["post-8747","page","type-page","status-publish","hentry","cu_page_type-technical-support"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/8747","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/comments?post=8747"}],"version-history":[{"count":5,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/8747\/revisions"}],"predecessor-version":[{"id":25221,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/8747\/revisions\/25221"}],"up":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/6535"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/media?parent=8747"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/cu_page_type?post=8747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}