{"id":8753,"date":"2021-02-01T11:57:38","date_gmt":"2021-02-01T16:57:38","guid":{"rendered":"https:\/\/carleton.ca\/scs\/?page_id=8753"},"modified":"2026-06-16T11:24:37","modified_gmt":"2026-06-16T15:24:37","slug":"contact-the-scs-tech-staff-students","status":"publish","type":"page","link":"https:\/\/carleton.ca\/scs\/tech-support\/contact-it-support\/contact-the-scs-tech-staff-students\/","title":{"rendered":"Contact the SCS Tech Staff: Students"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Contact the SCS Tech Staff: Students\n                    <\/h1>\n                \n                                \n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n<p><a href=\"#course\">COMP Course Help &#8211; Procedure<\/a><br>\n<a href=\"#People\">Course TA&#8217;s &amp; Lab Coordinators<\/a><br>\n<a href=\"#contact-tech-staff\">Contacting the SCS Technical Support Staff<\/a><br>\n<a href=\"#scs-help-desk\">SCS Help Desk: In-Person Support<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"course\">COMP Course Help &#8211; Procedure<\/h2>\n\n\n\n<p>Do you need help with your COMP courses, lab tutorials, Windows account, OpenStack, or Linux? This section explains the procedures to follow depending on the help you need.<\/p>\n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n        \n    \n    <dl class=\"cu-description cu-component-updated\">\n        \n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-course-material-related-problems\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    Course material related problems\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-course-material-related-problems\">\n            \n\n<p>For <strong>course material related problems<\/strong>, contact the following individuals in this order:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>See your <a href=\"#People\"><strong>Course Teaching Assistant (TA)<\/strong><\/a> during their office hours<\/li>\n\n\n\n<li>Contact your <a href=\"#People\">Course Lab Coordinator<\/a> <em>(if told to do so by a <strong>TA<\/strong>)<\/em><\/li>\n\n\n\n<li>Contact your <a href=\"https:\/\/carleton.ca\/scs\/our-people\/faculty\/\">Course Instructor<\/a> <em>(if told to do so by a <strong>Lab Coordinator<\/strong>)<\/em><\/li>\n<\/ol>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-technical-issues\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    Technical Issues\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-technical-issues\">\n            \n\n<p>For <strong>technical issues<\/strong>, contact the following individuals in this order:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>See your <strong><a href=\"#People\">Course Teaching Assistant (TA)<\/a><\/strong> during their office hours<\/li>\n\n\n\n<li>Contact your <a href=\"#People\">Course Lab Coordinator<\/a> <em>(if told to do so by a <strong>TA<\/strong>)<\/em><\/li>\n\n\n\n<li>Contact the <a href=\"#contact-tech-staff\">SCS Technical Staff<\/a> <em>(if told to do so by a <strong>Lab Coordinator<\/strong>)<\/em><\/li>\n<\/ol>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <\/dl>\n\n\n    <\/div>\n<\/section>\n\n\n\n<p>There is more help if you need it, the <a href=\"https:\/\/carleton.ca\/scs\/our-people\/school-of-computer-science-administration\/administrative-staff\/\" target=\"_blank\" rel=\"noopener noreferrer\">Administrative Staff<\/a>&nbsp;can assist with you with many aspects of the Computer Science Program.<\/p>\n\n\n\n<h2 id=\"people\" class=\"wp-block-heading\"><a id=\"People\"><\/a>People<\/h2>\n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n        \n    \n    <dl class=\"cu-description cu-component-updated\">\n        \n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-course-tas\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    Course TA&#8217;s\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-course-tas\">\n            \n\n<p>Course TAs can answer most questions concerning your course:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Answer academic questions<\/li>\n\n\n\n<li>Assist with the course software<\/li>\n\n\n\n<li>Get you started with accounts and account creation<\/li>\n<\/ul>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-lab-coordinators\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    Lab Coordinators\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-lab-coordinators\">\n            \n\n<p>Your Lab Coordinators can help you with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lab Tutorials<\/li>\n\n\n\n<li>Assist with creating lab accounts<\/li>\n<\/ul>\n\n\n\n<p><strong><a href=\"https:\/\/carleton.ca\/scs\/our-people\/laboratory-and-course-coordinator\/\">List of Lab Coordinators<\/a><\/strong><\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-technical-staff\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    Technical Staff\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-technical-staff\">\n            \n\n<p>If you need to contact the Technical Staff regarding any VirtualBox or Openstack issues, follow these instructions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/carleton.ca\/scs\/2021\/prepare-a-virtualbox-support-request\/\" target=\"_blank\" rel=\"noopener noreferrer\">Prepare a VirtualBox Support Request<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/carleton.ca\/scs\/2022\/prepare-an-openstack-instance-support-request\/\" target=\"_blank\" rel=\"noopener noreferrer\">Prepare an Openstack Instance Support Request<\/a><\/li>\n<\/ul>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <\/dl>\n\n\n    <\/div>\n<\/section>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"contact-tech-staff\">Contacting the SCS Technical Support Staff<\/h2>\n\n\n\n<p>The SCS Technical Staff can help with general technical issues related to the use of school technical facilities.&nbsp;<a href=\"https:\/\/carleton.ca\/scs\/tech-support\/contact-the-scs-tech-staff-students\/\">Students please follow these instructions&nbsp;<\/a>before contacting the Technical Support Staff.<\/p>\n\n\n<div class=\"not-prose cu-quote cu-component-spacing\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>The Technical Support Staff hours of operation are Monday to Friday during regular business hours. Regular business hours varies and typically are from 8:30 am to 4:30 pm.<\/p>\n<\/blockquote>\n<\/div>\n\n\n<p><strong>SCS Tech Support Email<\/strong>:&nbsp;<a href=\"mailto:scs.tech.support@carleton.ca\">scs.tech.support@carleton.ca<\/a>.<\/p>\n\n\n\n    \n\n\n                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                \n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white cu-section--cards ml-offset-center md:px-8 lg:px-14\" data-attributes=\"&#x7B;&quot;numberOfColumns&quot;&#x3A;3,&quot;blockBackground&quot;&#x3A;&quot;white&quot;,&quot;showImages&quot;&#x3A;true,&quot;showJobTitle&quot;&#x3A;true,&quot;showEmail&quot;&#x3A;true,&quot;showPhone&quot;&#x3A;true,&quot;numberOfPosts&quot;&#x3A;6,&quot;moreButton&quot;&#x3A;&quot;none&quot;,&quot;currentPage&quot;&#x3A;1,&quot;blockType&quot;&#x3A;&quot;cards&quot;,&quot;contentType&quot;&#x3A;&quot;cu_people&quot;,&quot;taxName&quot;&#x3A;&quot;cu_people_type&quot;,&quot;order&quot;&#x3A;&quot;asc&quot;,&quot;orderBy&quot;&#x3A;&quot;meta_value&quot;,&quot;metaField&quot;&#x3A;&quot;cu_people_first_name&quot;,&quot;showAllPosts&quot;&#x3A;false,&quot;showFilter&quot;&#x3A;false,&quot;buttonText&quot;&#x3A;&quot;View&#x20;Profile&quot;,&quot;categories&quot;&#x3A;&quot;14&quot;,&quot;tags&quot;&#x3A;&quot;&quot;&#x7D;\" data-page=\"2\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n                \n                \n        <div class=\"cu-loading hidden text-center mx-auto h-6 w-6 animate-spin rounded-full border-4 border-solid border-current border-r-transparent align-[-0.125em] motion-reduce:animate-[spin_1.5s_linear_infinite]\" role=\"status\">\n    <span class=\"!absolute !-m-px !h-px !w-px !overflow-hidden !whitespace-nowrap !border-0 !p-0 ![clip:rect(0,0,0,0)]\">\n        Loading&#8230;\n    <\/span>\n<\/div>\n\n                                        \n        <p class=\"cu-no-posts hidden\">\n            No\n            people\n\n            posts are available.\n        <\/p>\n\n                <div class=\"cu-column cu-component not-contained mx-auto grid max-w-5xl md:grid-cols-3 gap-6 md:gap-10\">\n                        \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 text-center group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n            <figure class=\"px-6 pt-8 pb-2 mb-2 overflow-hidden rounded-t-lg cu-figure--round\">\n                            <img loading=\"lazy\" decoding=\"async\"\n            src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/a-d-miles-1200x1200-1.jpg\" alt=\"A. Miles\" width=\"200\" height=\"200\" \/>\n                        <\/figure>\n    \n    <header class=\"px-6 first:mt-6\">\n        <h2 class=\"text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                            Andrew\n                Miles\n                    <\/h2>\n    <\/header>\n    <div class=\"flex flex-col px-6\">\n        <ul class=\"space-y-2 text-sm text-cu-black-700 @sm:md:text-base\">\n                            <li class=\"text-base @sm:md:text-lg italic\">\n                    Sr. Systems Administrator\n                <\/li>\n                                        <li>\n                    <strong class=\"font-semibold break-all text-cu-red-700 hover:underline\">\n                        <a href=\"mailto:Andrew.Miles@carleton.ca\">\n                            Email\n                            Andrew\n                        <\/a>\n                    <\/strong>\n                <\/li>\n                                        <li>\n                    613-220-6571\n                                    <\/li>\n                    <\/ul>\n    <\/div>\n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/people\/andrew-miles\/\" class=\"cu-button cu-button--red cu-button--small\">\n            View Profile\n            <span class=\"sr-only\">\n                for\n                Andrew Miles\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n            \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 text-center group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n            <figure class=\"px-6 pt-8 pb-2 mb-2 overflow-hidden rounded-t-lg cu-figure--round\">\n                            <img loading=\"lazy\" decoding=\"async\"\n            src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/apullin.jpg\" alt=\"\" width=\"200\" height=\"200\" \/>\n                        <\/figure>\n    \n    <header class=\"px-6 first:mt-6\">\n        <h2 class=\"text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                            Andrew\n                Pullin\n                    <\/h2>\n    <\/header>\n    <div class=\"flex flex-col px-6\">\n        <ul class=\"space-y-2 text-sm text-cu-black-700 @sm:md:text-base\">\n                            <li class=\"text-base @sm:md:text-lg italic\">\n                    Sr. Software Designer\n                <\/li>\n                                        <li>\n                    <strong class=\"font-semibold break-all text-cu-red-700 hover:underline\">\n                        <a href=\"mailto:Andrew.Pullin@carleton.ca\">\n                            Email\n                            Andrew\n                        <\/a>\n                    <\/strong>\n                <\/li>\n                                        <li>\n                    613-520-4333\n                                    <\/li>\n                    <\/ul>\n    <\/div>\n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/people\/andrew-pullin\/\" class=\"cu-button cu-button--red cu-button--small\">\n            View Profile\n            <span class=\"sr-only\">\n                for\n                Andrew Pullin\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n            \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 text-center group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n            <figure class=\"px-6 pt-8 pb-2 mb-2 overflow-hidden rounded-t-lg cu-figure--round\">\n                            <img loading=\"lazy\" decoding=\"async\"\n            src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/jorgel.jpg\" alt=\"\" width=\"200\" height=\"200\" \/>\n                        <\/figure>\n    \n    <header class=\"px-6 first:mt-6\">\n        <h2 class=\"text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                            Jorge Luis\n                Gonzalez\n                    <\/h2>\n    <\/header>\n    <div class=\"flex flex-col px-6\">\n        <ul class=\"space-y-2 text-sm text-cu-black-700 @sm:md:text-base\">\n                            <li class=\"text-base @sm:md:text-lg italic\">\n                    Network Administrator\n                <\/li>\n                                        <li>\n                    <strong class=\"font-semibold break-all text-cu-red-700 hover:underline\">\n                        <a href=\"mailto:jorgel@scs.carleton.ca\">\n                            Email\n                            Jorge Luis\n                        <\/a>\n                    <\/strong>\n                <\/li>\n                                        <li>\n                    613-240-1032 \n                                    <\/li>\n                    <\/ul>\n    <\/div>\n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/people\/jorge-luis-gonzalez\/\" class=\"cu-button cu-button--red cu-button--small\">\n            View Profile\n            <span class=\"sr-only\">\n                for\n                Jorge Luis Gonzalez\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n            \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 text-center group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n            <figure class=\"px-6 pt-8 pb-2 mb-2 overflow-hidden rounded-t-lg cu-figure--round\">\n                            <img loading=\"lazy\" decoding=\"async\"\n            src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/karim1200.jpg\" alt=\"\" width=\"200\" height=\"200\" \/>\n                        <\/figure>\n    \n    <header class=\"px-6 first:mt-6\">\n        <h2 class=\"text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                            Karim \n                Ismail\n                    <\/h2>\n    <\/header>\n    <div class=\"flex flex-col px-6\">\n        <ul class=\"space-y-2 text-sm text-cu-black-700 @sm:md:text-base\">\n                            <li class=\"text-base @sm:md:text-lg italic\">\n                    Software Designer\n                <\/li>\n                                        <li>\n                    <strong class=\"font-semibold break-all text-cu-red-700 hover:underline\">\n                        <a href=\"mailto:karimismail3@cunet.carleton.ca\">\n                            Email\n                            Karim \n                        <\/a>\n                    <\/strong>\n                <\/li>\n                                        <li>\n                    613-240-4169\n                                    <\/li>\n                    <\/ul>\n    <\/div>\n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/people\/karim-ismail\/\" class=\"cu-button cu-button--red cu-button--small\">\n            View Profile\n            <span class=\"sr-only\">\n                for\n                Karim Ismail\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n            \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 text-center group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n            <figure class=\"px-6 pt-8 pb-2 mb-2 overflow-hidden rounded-t-lg cu-figure--round\">\n                            <img loading=\"lazy\" decoding=\"async\"\n            src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/pkc.jpg\" alt=\"\" width=\"200\" height=\"200\" \/>\n                        <\/figure>\n    \n    <header class=\"px-6 first:mt-6\">\n        <h2 class=\"text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                            Peter\n                Choynowski\n                    <\/h2>\n    <\/header>\n    <div class=\"flex flex-col px-6\">\n        <ul class=\"space-y-2 text-sm text-cu-black-700 @sm:md:text-base\">\n                            <li class=\"text-base @sm:md:text-lg italic\">\n                    Manager of Technical Operations\n                <\/li>\n                                        <li>\n                    <strong class=\"font-semibold break-all text-cu-red-700 hover:underline\">\n                        <a href=\"mailto:pkc@scs.carleton.ca\">\n                            Email\n                            Peter\n                        <\/a>\n                    <\/strong>\n                <\/li>\n                                        <li>\n                    613-219-8409\n                                    <\/li>\n                    <\/ul>\n    <\/div>\n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/people\/peter-choynowski\/\" class=\"cu-button cu-button--red cu-button--small\">\n            View Profile\n            <span class=\"sr-only\">\n                for\n                Peter Choynowski\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n                    \n        <\/div>\n        \n                                    \n    <\/div>\n<\/section>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"scs-help-desk\">SCS Help Desk: In-Person Support<\/h2>\n\n\n\n<p>There is in-person help desk support for Computer Science students:<\/p>\n\n\n\n<p><strong>Location<\/strong>: HP5161<br><strong>Hours of operation<\/strong>: Regular Business Hours (*)<br><strong>Email<\/strong>:&nbsp;<a href=\"mailto:scs.tech.support@carleton.ca\">scs.tech.support@carleton.ca<\/a><\/p>\n\n\n\n<p>(*) Regular Business Hours are typically Monday to Friday 8:30 am until 4:30 pm.<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>COMP Course Help &#8211; Procedure Course TA&#8217;s &amp; Lab Coordinators Contacting the SCS Technical Support Staff SCS Help Desk: In-Person Support COMP Course Help &#8211; Procedure Do you need help with your COMP courses, lab tutorials, Windows account, OpenStack, or Linux? This section explains the procedures to follow depending on the help you need. There [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":8747,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[75],"class_list":["post-8753","page","type-page","status-publish","hentry","cu_page_type-technical-support"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/8753","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/comments?post=8753"}],"version-history":[{"count":4,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/8753\/revisions"}],"predecessor-version":[{"id":24382,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/8753\/revisions\/24382"}],"up":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/8747"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/media?parent=8753"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/cu_page_type?post=8753"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}