{"id":8782,"date":"2021-02-03T13:59:25","date_gmt":"2021-02-03T18:59:25","guid":{"rendered":"https:\/\/carleton.ca\/scs\/?page_id=8782"},"modified":"2026-06-16T11:47:56","modified_gmt":"2026-06-16T15:47:56","slug":"contact-the-scs-tech-staff-visitors","status":"publish","type":"page","link":"https:\/\/carleton.ca\/scs\/tech-support\/contact-it-support\/contact-the-scs-tech-staff-visitors\/","title":{"rendered":"Contact the SCS Tech Staff: Visitors"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Contact the SCS Tech Staff: Visitors\n                    <\/h1>\n                \n                                \n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n<p><a href=\"#tours\">Location &amp; Tours<\/a><br>\n<a href=\"#wifi\">WiFi<\/a><br>\n<a href=\"#its-services\">Information Technology Services (ITS)<\/a><br>\n<a href=\"#contact-tech-staff\">Contacting the SCS Technical Support Staff<\/a><br>\n<a href=\"#scs-help-desk\">SCS Help Desk<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"tours\">Location &amp; Tours<\/h2>\n\n\n\n<p>Visitors who would like a tour of the School of Computer Science computer labs and technical operations can request an appointment via our <a href=\"#contact-tech-staff\">SCS Technical Support Staff<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"wifi\">WiFi<\/h2>\n\n\n\n<p>Carleton WiFi is available for visitors to the university.<\/p>\n\n\n<div class=\"not-prose cu-quote cu-component-spacing\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>If you are a visitor from another educational institution, you can use your <a href=\"https:\/\/carleton.ca\/its\/all-services\/wireless-and-internet\/eduroam-at-carleton-university\/\" target=\"_blank\" rel=\"noopener noreferrer\">Eduroam<\/a> account to connect to the Carleton University WiFi<\/p>\n<\/blockquote>\n<\/div>\n\n\n<p>Please <a href=\"#its-services\">Contact the Information Technology Services (ITS) Service Desk<\/a> for more WiFi information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"its-services\">Information Technology Services (ITS)<\/h2>\n\n\n\n<p>Information Technology Services (ITS) provides IT solutions and services to support the learning, teaching, research, and administrative goals of Carleton University<br>The best way to&nbsp;<a href=\"https:\/\/carleton.ca\/its\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">contact ITS<\/a>&nbsp;is via their service desk:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Telephone: 613-520-3700<\/li>\n\n\n\n<li>Email:\u00a0<a href=\"mailto:its.service.desk@carleton.ca\">its.service.desk@carleton.ca<\/a><\/li>\n\n\n\n<li>Service Desk Portal:\u00a0<a href=\"https:\/\/carleton.ca\/its\/customerportal\/\" target=\"_blank\" rel=\"noreferrer noopener\">Service Desk Customer Portal<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"contact-tech-staff\">Contacting the SCS Technical Support Staff<\/h2>\n\n\n\n<p>The SCS Technical Staff can help with general technical issues related to the use of school technical facilities.&nbsp;<a href=\"https:\/\/carleton.ca\/scs\/tech-support\/contact-the-scs-tech-staff-students\/\">Students please follow these instructions&nbsp;<\/a>before contacting the Technical Support Staff.<\/p>\n\n\n<div class=\"not-prose cu-quote cu-component-spacing\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><br>The Technical Support Staff hours of operation are Monday to Friday during regular business hours. Regular business hours varies and typically are from 8:30 am to 4:30 pm.<\/p>\n<\/blockquote>\n<\/div>\n\n\n<p><strong>SCS Tech Support Email<\/strong>:&nbsp;<a href=\"mailto:scs.tech.support@carleton.ca\">scs.tech.support@carleton.ca<\/a>.<\/p>\n\n\n\n    \n\n\n                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                \n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white cu-section--cards ml-offset-center md:px-8 lg:px-14\" data-attributes=\"&#x7B;&quot;numberOfColumns&quot;&#x3A;3,&quot;blockBackground&quot;&#x3A;&quot;white&quot;,&quot;showImages&quot;&#x3A;true,&quot;showJobTitle&quot;&#x3A;true,&quot;showEmail&quot;&#x3A;true,&quot;showPhone&quot;&#x3A;true,&quot;numberOfPosts&quot;&#x3A;6,&quot;moreButton&quot;&#x3A;&quot;none&quot;,&quot;currentPage&quot;&#x3A;1,&quot;blockType&quot;&#x3A;&quot;cards&quot;,&quot;contentType&quot;&#x3A;&quot;cu_people&quot;,&quot;taxName&quot;&#x3A;&quot;cu_people_type&quot;,&quot;order&quot;&#x3A;&quot;asc&quot;,&quot;orderBy&quot;&#x3A;&quot;meta_value&quot;,&quot;metaField&quot;&#x3A;&quot;cu_people_first_name&quot;,&quot;showAllPosts&quot;&#x3A;false,&quot;showFilter&quot;&#x3A;false,&quot;buttonText&quot;&#x3A;&quot;View&#x20;Profile&quot;,&quot;categories&quot;&#x3A;&quot;14&quot;,&quot;tags&quot;&#x3A;&quot;&quot;&#x7D;\" data-page=\"2\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n                \n                \n        <div class=\"cu-loading hidden text-center mx-auto h-6 w-6 animate-spin rounded-full border-4 border-solid border-current border-r-transparent align-[-0.125em] motion-reduce:animate-[spin_1.5s_linear_infinite]\" role=\"status\">\n    <span class=\"!absolute !-m-px !h-px !w-px !overflow-hidden !whitespace-nowrap !border-0 !p-0 ![clip:rect(0,0,0,0)]\">\n        Loading&#8230;\n    <\/span>\n<\/div>\n\n                                        \n        <p class=\"cu-no-posts hidden\">\n            No\n            people\n\n            posts are available.\n        <\/p>\n\n                <div class=\"cu-column cu-component not-contained mx-auto grid max-w-5xl md:grid-cols-3 gap-6 md:gap-10\">\n                        \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 text-center group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n            <figure class=\"px-6 pt-8 pb-2 mb-2 overflow-hidden rounded-t-lg cu-figure--round\">\n                            <img loading=\"lazy\" decoding=\"async\"\n            src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/a-d-miles-1200x1200-1.jpg\" alt=\"A. Miles\" width=\"200\" height=\"200\" \/>\n                        <\/figure>\n    \n    <header class=\"px-6 first:mt-6\">\n        <h2 class=\"text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                            Andrew\n                Miles\n                    <\/h2>\n    <\/header>\n    <div class=\"flex flex-col px-6\">\n        <ul class=\"space-y-2 text-sm text-cu-black-700 @sm:md:text-base\">\n                            <li class=\"text-base @sm:md:text-lg italic\">\n                    Sr. Systems Administrator\n                <\/li>\n                                        <li>\n                    <strong class=\"font-semibold break-all text-cu-red-700 hover:underline\">\n                        <a href=\"mailto:Andrew.Miles@carleton.ca\">\n                            Email\n                            Andrew\n                        <\/a>\n                    <\/strong>\n                <\/li>\n                                        <li>\n                    613-220-6571\n                                    <\/li>\n                    <\/ul>\n    <\/div>\n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/people\/andrew-miles\/\" class=\"cu-button cu-button--red cu-button--small\">\n            View Profile\n            <span class=\"sr-only\">\n                for\n                Andrew Miles\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n            \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 text-center group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n            <figure class=\"px-6 pt-8 pb-2 mb-2 overflow-hidden rounded-t-lg cu-figure--round\">\n                            <img loading=\"lazy\" decoding=\"async\"\n            src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/apullin.jpg\" alt=\"\" width=\"200\" height=\"200\" \/>\n                        <\/figure>\n    \n    <header class=\"px-6 first:mt-6\">\n        <h2 class=\"text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                            Andrew\n                Pullin\n                    <\/h2>\n    <\/header>\n    <div class=\"flex flex-col px-6\">\n        <ul class=\"space-y-2 text-sm text-cu-black-700 @sm:md:text-base\">\n                            <li class=\"text-base @sm:md:text-lg italic\">\n                    Sr. Software Designer\n                <\/li>\n                                        <li>\n                    <strong class=\"font-semibold break-all text-cu-red-700 hover:underline\">\n                        <a href=\"mailto:Andrew.Pullin@carleton.ca\">\n                            Email\n                            Andrew\n                        <\/a>\n                    <\/strong>\n                <\/li>\n                                        <li>\n                    613-520-4333\n                                    <\/li>\n                    <\/ul>\n    <\/div>\n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/people\/andrew-pullin\/\" class=\"cu-button cu-button--red cu-button--small\">\n            View Profile\n            <span class=\"sr-only\">\n                for\n                Andrew Pullin\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n            \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 text-center group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n            <figure class=\"px-6 pt-8 pb-2 mb-2 overflow-hidden rounded-t-lg cu-figure--round\">\n                            <img loading=\"lazy\" decoding=\"async\"\n            src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/jorgel.jpg\" alt=\"\" width=\"200\" height=\"200\" \/>\n                        <\/figure>\n    \n    <header class=\"px-6 first:mt-6\">\n        <h2 class=\"text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                            Jorge Luis\n                Gonzalez\n                    <\/h2>\n    <\/header>\n    <div class=\"flex flex-col px-6\">\n        <ul class=\"space-y-2 text-sm text-cu-black-700 @sm:md:text-base\">\n                            <li class=\"text-base @sm:md:text-lg italic\">\n                    Network Administrator\n                <\/li>\n                                        <li>\n                    <strong class=\"font-semibold break-all text-cu-red-700 hover:underline\">\n                        <a href=\"mailto:jorgel@scs.carleton.ca\">\n                            Email\n                            Jorge Luis\n                        <\/a>\n                    <\/strong>\n                <\/li>\n                                        <li>\n                    613-240-1032 \n                                    <\/li>\n                    <\/ul>\n    <\/div>\n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/people\/jorge-luis-gonzalez\/\" class=\"cu-button cu-button--red cu-button--small\">\n            View Profile\n            <span class=\"sr-only\">\n                for\n                Jorge Luis Gonzalez\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n            \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 text-center group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n            <figure class=\"px-6 pt-8 pb-2 mb-2 overflow-hidden rounded-t-lg cu-figure--round\">\n                            <img loading=\"lazy\" decoding=\"async\"\n            src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/karim1200.jpg\" alt=\"\" width=\"200\" height=\"200\" \/>\n                        <\/figure>\n    \n    <header class=\"px-6 first:mt-6\">\n        <h2 class=\"text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                            Karim \n                Ismail\n                    <\/h2>\n    <\/header>\n    <div class=\"flex flex-col px-6\">\n        <ul class=\"space-y-2 text-sm text-cu-black-700 @sm:md:text-base\">\n                            <li class=\"text-base @sm:md:text-lg italic\">\n                    Software Designer\n                <\/li>\n                                        <li>\n                    <strong class=\"font-semibold break-all text-cu-red-700 hover:underline\">\n                        <a href=\"mailto:karimismail3@cunet.carleton.ca\">\n                            Email\n                            Karim \n                        <\/a>\n                    <\/strong>\n                <\/li>\n                                        <li>\n                    613-240-4169\n                                    <\/li>\n                    <\/ul>\n    <\/div>\n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/people\/karim-ismail\/\" class=\"cu-button cu-button--red cu-button--small\">\n            View Profile\n            <span class=\"sr-only\">\n                for\n                Karim Ismail\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n            \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 text-center group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n            <figure class=\"px-6 pt-8 pb-2 mb-2 overflow-hidden rounded-t-lg cu-figure--round\">\n                            <img loading=\"lazy\" decoding=\"async\"\n            src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/pkc.jpg\" alt=\"\" width=\"200\" height=\"200\" \/>\n                        <\/figure>\n    \n    <header class=\"px-6 first:mt-6\">\n        <h2 class=\"text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                            Peter\n                Choynowski\n                    <\/h2>\n    <\/header>\n    <div class=\"flex flex-col px-6\">\n        <ul class=\"space-y-2 text-sm text-cu-black-700 @sm:md:text-base\">\n                            <li class=\"text-base @sm:md:text-lg italic\">\n                    Manager of Technical Operations\n                <\/li>\n                                        <li>\n                    <strong class=\"font-semibold break-all text-cu-red-700 hover:underline\">\n                        <a href=\"mailto:pkc@scs.carleton.ca\">\n                            Email\n                            Peter\n                        <\/a>\n                    <\/strong>\n                <\/li>\n                                        <li>\n                    613-219-8409\n                                    <\/li>\n                    <\/ul>\n    <\/div>\n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/people\/peter-choynowski\/\" class=\"cu-button cu-button--red cu-button--small\">\n            View Profile\n            <span class=\"sr-only\">\n                for\n                Peter Choynowski\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n                    \n        <\/div>\n        \n                                    \n    <\/div>\n<\/section>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"scs-help-desk\">SCS Help Desk: In-Person Support<\/h2>\n\n\n\n<p>There is in-person help desk support for Computer Science students:<\/p>\n\n\n\n<p><strong>Location<\/strong>: HP5161<br><strong>Hours of operation<\/strong>: Regular Business Hours (*)<br><strong>Email<\/strong>:&nbsp;<a href=\"mailto:scs.tech.support@carleton.ca\">scs.tech.support@carleton.ca<\/a><\/p>\n\n\n\n<p>(*) Regular Business Hours are typically Monday to Friday 8:30 am until 4:30 pm.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Location &amp; Tours WiFi Information Technology Services (ITS) Contacting the SCS Technical Support Staff SCS Help Desk Location &amp; Tours Visitors who would like a tour of the School of Computer Science computer labs and technical operations can request an appointment via our SCS Technical Support Staff. WiFi Carleton WiFi is available for visitors to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":8747,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[75],"class_list":["post-8782","page","type-page","status-publish","hentry","cu_page_type-technical-support"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/8782","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/comments?post=8782"}],"version-history":[{"count":4,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/8782\/revisions"}],"predecessor-version":[{"id":24384,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/8782\/revisions\/24384"}],"up":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/8747"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/media?parent=8782"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/cu_page_type?post=8782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}