{"id":8782,"date":"2021-02-03T13:59:25","date_gmt":"2021-02-03T18:59:25","guid":{"rendered":"https:\/\/carleton.ca\/scs\/?page_id=8782"},"modified":"2022-09-28T15:29:18","modified_gmt":"2022-09-28T19:29:18","slug":"contact-the-scs-tech-staff-visitors","status":"publish","type":"page","link":"https:\/\/carleton.ca\/scs\/tech-support\/contact-it-support\/contact-the-scs-tech-staff-visitors\/","title":{"rendered":"Contact the SCS Tech Staff: Visitors"},"content":{"rendered":"<p><a href=\"#tours\">Location &amp; Tours<\/a><br \/>\n<a href=\"#wifi\">WiFi<\/a><br \/>\n<a href=\"#its-services\">Information Technology Services (ITS)<\/a><br \/>\n<a href=\"#contact-tech-staff\">Contacting the SCS Technical Support Staff<\/a><br \/>\n<a href=\"#scs-help-desk\">SCS Help Desk<\/a><\/p>\n<h2 id=\"tours\">Location &amp; Tours<\/h2>\n<p>Visitors who would like a tour of the School of Computer Science computer labs and technical operations can request an appointment via our <a href=\"#contact-tech-staff\">SCS Technical Support Staff<\/a>.<\/p>\n<h2 id=\"wifi\">WiFi<\/h2>\n<p>Carleton WiFi is available for visitors to the university.<\/p>\n<blockquote><p>If you are a visitor from another educational institution, you can use your <a href=\"https:\/\/carleton.ca\/its\/all-services\/wireless-and-internet\/eduroam-at-carleton-university\/\" target=\"_blank\" rel=\"noopener noreferrer\">Eduroam<\/a> account to connect to the Carleton University WiFi<\/p><\/blockquote>\n<p>Please <a href=\"#its-services\">Contact the Information Technology Services (ITS) Service Desk<\/a> for more WiFi information.<\/p>\n<h2 id=\"its-services\">Information Technology Services (ITS)<\/h2>\n<p>Information Technology Services (ITS) provides IT solutions and services to support the learning, teaching, research, and administrative goals of Carleton University<br \/>\nThe best way to <a href=\"https:\/\/carleton.ca\/its\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\">contact ITS<\/a> is via their service desk:<\/p>\n<ul>\n<li>Telephone: 613-520-3700<\/li>\n<li>Email: <a href=\"&#x6d;&#x61;&#x69;&#x6c;&#x74;&#x6f;&#x3a;&#x69;&#x74;&#x73;&#x2e;&#x73;&#x65;&#x72;&#x76;&#x69;&#x63;&#x65;&#x2e;&#x64;&#x65;&#x73;&#x6b;&#x40;&#x63;&#x61;&#x72;&#x6c;&#x65;&#x74;&#x6f;&#x6e;&#x2e;&#x63;&#x61;\">&#105;t&#x73;&#46;&#x73;&#101;&#x72;&#118;&#x69;&#99;e&#x2e;d&#x65;&#115;&#x6b;&#64;&#x63;&#97;&#x72;&#108;e&#x74;o&#x6e;&#46;&#x63;&#97;<\/a><\/li>\n<li>Service Desk Portal: <a href=\"https:\/\/carleton.ca\/its\/customerportal\/\" target=\"_blank\" rel=\"noopener noreferrer\">Service Desk Customer Portal<\/a><\/li>\n<\/ul>\n\n<h2 id=\"contact-tech-staff\">Contacting the SCS Technical Support Staff<\/h2>\n<p>The SCS Technical Staff can help with general technical issues related to the use of school technical facilities. <a href=\"https:\/\/carleton.ca\/scs\/tech-support\/contact-the-scs-tech-staff-students\/\">Students please follow these instructions <\/a>before contacting the Technical Support Staff.<\/p>\n<blockquote><p>The Technical Support Staff hours of operation are Monday to Friday during regular business hours. Regular business hours varies and typically are from 8:30 am to 4:30 pm.<\/p><\/blockquote>\n<p><strong>SCS Tech Support Email<\/strong>: <a href=\"ma&#105;&#108;&#116;&#111;&#x3a;&#x73;&#x63;&#x73;&#x2e;te&#99;&#104;&#46;&#115;&#x75;&#x70;&#x70;&#x6f;&#x72;t&#64;&#99;&#97;&#114;&#108;&#x65;&#x74;&#x6f;&#x6e;&#x2e;ca\">&#115;&#x63;s&#x2e;&#x74;&#101;&#x63;h&#46;&#x73;&#117;&#x70;p&#111;&#x72;t&#x40;c&#97;&#x72;l&#x65;&#x74;&#111;&#x6e;&#46;&#99;&#x61;<\/a>.<\/p>\n<section class=\"content-wrapper content-wrapper--shortcode\"><div class=\"cards-wrapper\"><div class=\"u-post-reload\">\n<div class=\"card card--no-underline card--people-list\">\n<a class=\"card__link equalheight\" href=\"https:\/\/carleton.ca\/scs\/people\/peter-choynowski\/\">\n\t<div class=\"card__people-thumb\"><img width=\"200\" height=\"200\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc-200x200.jpg\" class=\"card__image card__image--people\" alt=\"Profile photo of Peter Choynowski\" decoding=\"async\" title=\"Round thumbnail photo of Peter Choynowski\" loading=\"lazy\" srcset=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc-200x200.jpg 200w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc-160x160.jpg 160w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc-240x240.jpg 240w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc-768x768.jpg 768w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc-400x400.jpg 400w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc-360x360.jpg 360w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/pkc.jpg 1200w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/div><h3 class=\"card__heading card__heading--people u-center-text u-hide-in-toc\">Peter Choynowski<\/h3><p class=\"card__subtitle u-center-text\">Manager of Technical Operations<\/p>\t<p class=\"card__more-link u-center-text\">Full Profile<\/p>\n<\/a>\n<\/div>\n\n<div class=\"card card--no-underline card--people-list\">\n<a class=\"card__link equalheight\" href=\"https:\/\/carleton.ca\/scs\/people\/jorge-luis-gonzalez\/\">\n\t<div class=\"card__people-thumb\"><img width=\"200\" height=\"200\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel-200x200.jpg\" class=\"card__image card__image--people\" alt=\"Profile photo of Jorge Luis Gonzalez\" decoding=\"async\" title=\"Round thumbnail photo of Jorge Luis Gonzalez\" loading=\"lazy\" srcset=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel-200x200.jpg 200w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel-160x160.jpg 160w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel-240x240.jpg 240w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel-768x768.jpg 768w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel-400x400.jpg 400w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel-360x360.jpg 360w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/jorgel.jpg 1200w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/div><h3 class=\"card__heading card__heading--people u-center-text u-hide-in-toc\">Jorge Luis Gonzalez<\/h3><p class=\"card__subtitle u-center-text\">Network Administrator<\/p>\t<p class=\"card__more-link u-center-text\">Full Profile<\/p>\n<\/a>\n<\/div>\n\n<div class=\"card card--no-underline card--people-list\">\n<a class=\"card__link equalheight\" href=\"https:\/\/carleton.ca\/scs\/people\/karim-ismail\/\">\n\t<div class=\"card__people-thumb\"><img width=\"200\" height=\"200\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200-200x200.jpg\" class=\"card__image card__image--people\" alt=\"Profile photo of Karim  Ismail\" decoding=\"async\" title=\"Round thumbnail photo of Karim  Ismail\" loading=\"lazy\" srcset=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200-200x200.jpg 200w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200-160x160.jpg 160w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200-240x240.jpg 240w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200-768x768.jpg 768w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200-400x400.jpg 400w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200-360x360.jpg 360w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/karim1200.jpg 1200w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/div><h3 class=\"card__heading card__heading--people u-center-text u-hide-in-toc\">Karim  Ismail<\/h3><p class=\"card__subtitle u-center-text\">Software Designer<\/p>\t<p class=\"card__more-link u-center-text\">Full Profile<\/p>\n<\/a>\n<\/div>\n\n<div class=\"card card--no-underline card--people-list\">\n<a class=\"card__link equalheight\" href=\"https:\/\/carleton.ca\/scs\/people\/andrew-miles\/\">\n\t<div class=\"card__people-thumb\"><img width=\"200\" height=\"200\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1-200x200.jpg\" class=\"card__image card__image--people\" alt=\"Profile photo of Andrew Miles\" decoding=\"async\" title=\"Round thumbnail photo of Andrew Miles\" loading=\"lazy\" srcset=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1-200x200.jpg 200w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1-240x240.jpg 240w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1-400x400.jpg 400w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1-160x160.jpg 160w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1-768x768.jpg 768w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1-360x360.jpg 360w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/a-d-miles-1200x1200-1.jpg 1070w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/div><h3 class=\"card__heading card__heading--people u-center-text u-hide-in-toc\">Andrew Miles<\/h3><p class=\"card__subtitle u-center-text\">Sr. Systems Administrator<\/p>\t<p class=\"card__more-link u-center-text\">Full Profile<\/p>\n<\/a>\n<\/div>\n\n<div class=\"card card--no-underline card--people-list\">\n<a class=\"card__link equalheight\" href=\"https:\/\/carleton.ca\/scs\/people\/andrew-pullin\/\">\n\t<div class=\"card__people-thumb\"><img width=\"200\" height=\"200\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin-200x200.jpg\" class=\"card__image card__image--people\" alt=\"Profile photo of Andrew Pullin\" decoding=\"async\" title=\"Round thumbnail photo of Andrew Pullin\" loading=\"lazy\" srcset=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin-200x200.jpg 200w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin-160x160.jpg 160w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin-240x240.jpg 240w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin-768x768.jpg 768w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin-400x400.jpg 400w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin-360x360.jpg 360w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/apullin.jpg 1200w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/div><h3 class=\"card__heading card__heading--people u-center-text u-hide-in-toc\">Andrew Pullin<\/h3><p class=\"card__subtitle u-center-text\">Sr. Software Designer<\/p>\t<p class=\"card__more-link u-center-text\">Full Profile<\/p>\n<\/a>\n<\/div>\n<\/div><\/div><\/section>\n\n<h2 id=\"scs-help-desk\">SCS Help Desk: In-Person Support<\/h2>\n<p>There is in-person help desk support for Computer Science students:<\/p>\n<p><strong>Location<\/strong>: HP5161<br \/>\n<strong>Hours of operation<\/strong>: Regular Business Hours (*)<br \/>\n<strong>Email<\/strong>: <a href=\"&#109;&#x61;i&#x6c;&#x74;&#111;&#x3a;s&#x63;&#x73;&#46;&#x74;e&#x63;&#x68;&#46;&#x73;u&#x70;&#x70;&#111;&#x72;t&#x40;&#x63;&#97;&#x72;l&#x65;&#x74;&#111;&#x6e;&#46;&#x63;&#x61;\">&#x73;&#x63;&#x73;&#x2e;&#x74;&#101;&#99;&#104;&#46;sup&#x70;&#x6f;&#x72;&#x74;&#x40;&#x63;&#97;&#114;&#108;eto&#x6e;&#x2e;&#x63;&#x61;<\/a><\/p>\n<p>(*) Regular Business Hours are typically Monday to Friday 8:30 am until 4:30 pm.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Location &amp; Tours WiFi Information Technology Services (ITS) Contacting the SCS Technical Support Staff SCS Help Desk Location &amp; Tours Visitors who would like a tour of the School of Computer Science computer labs and technical operations can request an appointment via our SCS Technical Support Staff. WiFi Carleton WiFi is available for visitors to [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":8747,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact the SCS Tech Staff: Visitors - School of Computer Science<\/title>\n<meta name=\"description\" content=\"Location &amp; 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