{"id":8812,"date":"2021-02-04T09:51:11","date_gmt":"2021-02-04T14:51:11","guid":{"rendered":"https:\/\/carleton.ca\/scs\/?page_id=8812"},"modified":"2026-06-16T11:36:45","modified_gmt":"2026-06-16T15:36:45","slug":"contact-the-scs-tech-staff-staff","status":"publish","type":"page","link":"https:\/\/carleton.ca\/scs\/tech-support\/contact-it-support\/contact-the-scs-tech-staff-staff\/","title":{"rendered":"Contact the SCS Tech Staff: Staff"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Contact the SCS Tech Staff: Staff\n                    <\/h1>\n                \n                                \n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n<p><a href=\"#its-services\">Information Technology Services (ITS)<\/a><br>\n<a href=\"#contact-tech-staff\">Contacting the SCS Technical Support Staff<\/a><br>\n<a href=\"#scs-help-desk\">SCS Help Desk<\/a><\/p>\n\n\n\n<p>The following lists Technical Support contacts for SCS staff.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"its-services\">Information Technology Services (ITS)<\/h2>\n\n\n\n<p>Information Technology Services (ITS) provides IT solutions and services to support the learning, teaching, research, and administrative goals of Carleton University<br>The best way to&nbsp;<a href=\"https:\/\/carleton.ca\/its\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">contact ITS<\/a>&nbsp;is via their service desk:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Telephone: 613-520-3700<\/li>\n\n\n\n<li>Email:\u00a0<a href=\"mailto:its.service.desk@carleton.ca\">its.service.desk@carleton.ca<\/a><\/li>\n\n\n\n<li>Service Desk Portal:\u00a0<a href=\"https:\/\/carleton.ca\/its\/customerportal\/\" target=\"_blank\" rel=\"noreferrer noopener\">Service Desk Customer Portal<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"contact-tech-staff\">Contacting the SCS Technical Support Staff<\/h2>\n\n\n\n<p>The SCS Technical Staff can help with general technical issues related to the use of school technical facilities.&nbsp;<a href=\"https:\/\/carleton.ca\/scs\/tech-support\/contact-the-scs-tech-staff-students\/\">Students please follow these instructions&nbsp;<\/a>before contacting the Technical Support Staff.<\/p>\n\n\n<div class=\"not-prose cu-quote cu-component-spacing\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>The Technical Support Staff hours of operation are Monday to Friday during regular business hours. Regular business hours varies and typically are from 8:30 am to 4:30 pm.<\/p>\n<\/blockquote>\n<\/div>\n\n\n<p><strong>SCS Tech Support Email<\/strong>:&nbsp;<a href=\"mailto:scs.tech.support@carleton.ca\">scs.tech.support@carleton.ca<\/a>.<\/p>\n\n\n\n    \n\n\n                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                \n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white cu-section--cards ml-offset-center md:px-8 lg:px-14\" data-attributes=\"&#x7B;&quot;numberOfColumns&quot;&#x3A;3,&quot;blockBackground&quot;&#x3A;&quot;white&quot;,&quot;showImages&quot;&#x3A;true,&quot;showJobTitle&quot;&#x3A;true,&quot;showEmail&quot;&#x3A;true,&quot;showPhone&quot;&#x3A;true,&quot;numberOfPosts&quot;&#x3A;6,&quot;moreButton&quot;&#x3A;&quot;none&quot;,&quot;currentPage&quot;&#x3A;1,&quot;blockType&quot;&#x3A;&quot;cards&quot;,&quot;contentType&quot;&#x3A;&quot;cu_people&quot;,&quot;taxName&quot;&#x3A;&quot;cu_people_type&quot;,&quot;order&quot;&#x3A;&quot;asc&quot;,&quot;orderBy&quot;&#x3A;&quot;meta_value&quot;,&quot;metaField&quot;&#x3A;&quot;cu_people_first_name&quot;,&quot;showAllPosts&quot;&#x3A;false,&quot;showFilter&quot;&#x3A;false,&quot;buttonText&quot;&#x3A;&quot;View&#x20;Profile&quot;,&quot;categories&quot;&#x3A;&quot;14&quot;,&quot;tags&quot;&#x3A;&quot;&quot;&#x7D;\" data-page=\"2\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n                \n                \n        <div class=\"cu-loading hidden text-center mx-auto h-6 w-6 animate-spin rounded-full border-4 border-solid border-current border-r-transparent align-[-0.125em] motion-reduce:animate-[spin_1.5s_linear_infinite]\" role=\"status\">\n    <span class=\"!absolute !-m-px !h-px !w-px !overflow-hidden !whitespace-nowrap !border-0 !p-0 ![clip:rect(0,0,0,0)]\">\n        Loading&#8230;\n    <\/span>\n<\/div>\n\n                                        \n        <p class=\"cu-no-posts hidden\">\n            No\n            people\n\n            posts are available.\n        <\/p>\n\n                <div class=\"cu-column cu-component not-contained mx-auto grid max-w-5xl md:grid-cols-3 gap-6 md:gap-10\">\n                        \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 text-center group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n            <figure class=\"px-6 pt-8 pb-2 mb-2 overflow-hidden rounded-t-lg cu-figure--round\">\n                            <img loading=\"lazy\" decoding=\"async\"\n            src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/a-d-miles-1200x1200-1.jpg\" alt=\"A. Miles\" width=\"200\" height=\"200\" \/>\n                        <\/figure>\n    \n    <header class=\"px-6 first:mt-6\">\n        <h2 class=\"text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                            Andrew\n                Miles\n                    <\/h2>\n    <\/header>\n    <div class=\"flex flex-col px-6\">\n        <ul class=\"space-y-2 text-sm text-cu-black-700 @sm:md:text-base\">\n                            <li class=\"text-base @sm:md:text-lg italic\">\n                    Sr. Systems Administrator\n                <\/li>\n                                        <li>\n                    <strong class=\"font-semibold break-all text-cu-red-700 hover:underline\">\n                        <a href=\"mailto:Andrew.Miles@carleton.ca\">\n                            Email\n                            Andrew\n                        <\/a>\n                    <\/strong>\n                <\/li>\n                                        <li>\n                    613-220-6571\n                                    <\/li>\n                    <\/ul>\n    <\/div>\n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/people\/andrew-miles\/\" class=\"cu-button cu-button--red cu-button--small\">\n            View Profile\n            <span class=\"sr-only\">\n                for\n                Andrew Miles\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n            \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 text-center group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n            <figure class=\"px-6 pt-8 pb-2 mb-2 overflow-hidden rounded-t-lg cu-figure--round\">\n                            <img loading=\"lazy\" decoding=\"async\"\n            src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/apullin.jpg\" alt=\"\" width=\"200\" height=\"200\" \/>\n                        <\/figure>\n    \n    <header class=\"px-6 first:mt-6\">\n        <h2 class=\"text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                            Andrew\n                Pullin\n                    <\/h2>\n    <\/header>\n    <div class=\"flex flex-col px-6\">\n        <ul class=\"space-y-2 text-sm text-cu-black-700 @sm:md:text-base\">\n                            <li class=\"text-base @sm:md:text-lg italic\">\n                    Sr. Software Designer\n                <\/li>\n                                        <li>\n                    <strong class=\"font-semibold break-all text-cu-red-700 hover:underline\">\n                        <a href=\"mailto:Andrew.Pullin@carleton.ca\">\n                            Email\n                            Andrew\n                        <\/a>\n                    <\/strong>\n                <\/li>\n                                        <li>\n                    613-520-4333\n                                    <\/li>\n                    <\/ul>\n    <\/div>\n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/people\/andrew-pullin\/\" class=\"cu-button cu-button--red cu-button--small\">\n            View Profile\n            <span class=\"sr-only\">\n                for\n                Andrew Pullin\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n            \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 text-center group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n            <figure class=\"px-6 pt-8 pb-2 mb-2 overflow-hidden rounded-t-lg cu-figure--round\">\n                            <img loading=\"lazy\" decoding=\"async\"\n            src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/jorgel.jpg\" alt=\"\" width=\"200\" height=\"200\" \/>\n                        <\/figure>\n    \n    <header class=\"px-6 first:mt-6\">\n        <h2 class=\"text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                            Jorge Luis\n                Gonzalez\n                    <\/h2>\n    <\/header>\n    <div class=\"flex flex-col px-6\">\n        <ul class=\"space-y-2 text-sm text-cu-black-700 @sm:md:text-base\">\n                            <li class=\"text-base @sm:md:text-lg italic\">\n                    Network Administrator\n                <\/li>\n                                        <li>\n                    <strong class=\"font-semibold break-all text-cu-red-700 hover:underline\">\n                        <a href=\"mailto:jorgel@scs.carleton.ca\">\n                            Email\n                            Jorge Luis\n                        <\/a>\n                    <\/strong>\n                <\/li>\n                                        <li>\n                    613-240-1032 \n                                    <\/li>\n                    <\/ul>\n    <\/div>\n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/people\/jorge-luis-gonzalez\/\" class=\"cu-button cu-button--red cu-button--small\">\n            View Profile\n            <span class=\"sr-only\">\n                for\n                Jorge Luis Gonzalez\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n            \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 text-center group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n            <figure class=\"px-6 pt-8 pb-2 mb-2 overflow-hidden rounded-t-lg cu-figure--round\">\n                            <img loading=\"lazy\" decoding=\"async\"\n            src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/karim1200.jpg\" alt=\"\" width=\"200\" height=\"200\" \/>\n                        <\/figure>\n    \n    <header class=\"px-6 first:mt-6\">\n        <h2 class=\"text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                            Karim \n                Ismail\n                    <\/h2>\n    <\/header>\n    <div class=\"flex flex-col px-6\">\n        <ul class=\"space-y-2 text-sm text-cu-black-700 @sm:md:text-base\">\n                            <li class=\"text-base @sm:md:text-lg italic\">\n                    Software Designer\n                <\/li>\n                                        <li>\n                    <strong class=\"font-semibold break-all text-cu-red-700 hover:underline\">\n                        <a href=\"mailto:karimismail3@cunet.carleton.ca\">\n                            Email\n                            Karim \n                        <\/a>\n                    <\/strong>\n                <\/li>\n                                        <li>\n                    613-240-4169\n                                    <\/li>\n                    <\/ul>\n    <\/div>\n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/people\/karim-ismail\/\" class=\"cu-button cu-button--red cu-button--small\">\n            View Profile\n            <span class=\"sr-only\">\n                for\n                Karim Ismail\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n            \n                    <div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100 text-center group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n            <figure class=\"px-6 pt-8 pb-2 mb-2 overflow-hidden rounded-t-lg cu-figure--round\">\n                            <img loading=\"lazy\" decoding=\"async\"\n            src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/sites\/260\/pkc.jpg\" alt=\"\" width=\"200\" height=\"200\" \/>\n                        <\/figure>\n    \n    <header class=\"px-6 first:mt-6\">\n        <h2 class=\"text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n                            Peter\n                Choynowski\n                    <\/h2>\n    <\/header>\n    <div class=\"flex flex-col px-6\">\n        <ul class=\"space-y-2 text-sm text-cu-black-700 @sm:md:text-base\">\n                            <li class=\"text-base @sm:md:text-lg italic\">\n                    Manager of Technical Operations\n                <\/li>\n                                        <li>\n                    <strong class=\"font-semibold break-all text-cu-red-700 hover:underline\">\n                        <a href=\"mailto:pkc@scs.carleton.ca\">\n                            Email\n                            Peter\n                        <\/a>\n                    <\/strong>\n                <\/li>\n                                        <li>\n                    613-219-8409\n                                    <\/li>\n                    <\/ul>\n    <\/div>\n    <footer class=\"px-6 pt-3 mt-auto md:pt-5\">\n        <a href=\"https:\/\/carleton.ca\/scs\/people\/peter-choynowski\/\" class=\"cu-button cu-button--red cu-button--small\">\n            View Profile\n            <span class=\"sr-only\">\n                for\n                Peter Choynowski\n            <\/span>\n        <\/a>\n    <\/footer>\n<\/div>\n\n                    \n        <\/div>\n        \n                                    \n    <\/div>\n<\/section>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"scs-help-desk\">SCS Help Desk: In-Person Support<\/h2>\n\n\n\n<p>There is in-person help desk support for Computer Science students:<\/p>\n\n\n\n<p><strong>Location<\/strong>: HP5161<br><strong>Hours of operation<\/strong>: Regular Business Hours (*)<br><strong>Email<\/strong>:&nbsp;<a href=\"mailto:scs.tech.support@carleton.ca\">scs.tech.support@carleton.ca<\/a><\/p>\n\n\n\n<p>(*) Regular Business Hours are typically Monday to Friday 8:30 am until 4:30 pm.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Information Technology Services (ITS) Contacting the SCS Technical Support Staff SCS Help Desk The following lists Technical Support contacts for SCS staff. Information Technology Services (ITS) Information Technology Services (ITS) provides IT solutions and services to support the learning, teaching, research, and administrative goals of Carleton UniversityThe best way to&nbsp;contact ITS&nbsp;is via their service desk: [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":8747,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[75],"class_list":["post-8812","page","type-page","status-publish","hentry","cu_page_type-technical-support"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/8812","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/comments?post=8812"}],"version-history":[{"count":4,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/8812\/revisions"}],"predecessor-version":[{"id":24390,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/8812\/revisions\/24390"}],"up":[{"embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/pages\/8747"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/media?parent=8812"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/scs\/wp-json\/wp\/v2\/cu_page_type?post=8812"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}