{"id":6981,"date":"2024-11-12T14:24:53","date_gmt":"2024-11-12T19:24:53","guid":{"rendered":"https:\/\/carleton.ca\/scs\/?p=6981"},"modified":"2024-11-12T14:24:53","modified_gmt":"2024-11-12T19:24:53","slug":"virtualbox-crashing-on-mac-after-update","status":"publish","type":"post","link":"https:\/\/carleton.ca\/scs\/2024\/virtualbox-crashing-on-mac-after-update\/","title":{"rendered":"VirtualBox Problems on macOS (Security &#038; Access)"},"content":{"rendered":"<p><a href=\"#symptoms\">Symptoms of the VirtualBox macOS Security and Access Problems<\/a><br \/>\n<a href=\"#cause\">Cause of the Problem<\/a><br \/>\n<a href=\"#solutions\">Solutions to the Problem<\/a><\/p>\n<ul>\n<li><a href=\"#accessing-permissions\">Accessing <strong>Security &amp; Privacy<\/strong> Settings<\/a><\/li>\n<li><a href=\"#allow-identified-apps\">SOLUTION 1: Allow Identified Apps to Access the System<\/a><\/li>\n<li><a href=\"#modify-permissions\">SOLUTION 2: Modify VirtualBox Permissions<\/a><\/li>\n<li><a href=\"#clean-reinstall\">SOLUTION 3: Clean Re-install of VirtualBox<\/a><\/li>\n<\/ul>\n<p><a href=\"#still-problems\">Still Experiencing Problems?<\/a><\/p>\n<h2 id=\"symptoms\">Symptoms of the VirtualBox macOS Security and Access Problem<\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/VirtualBoxCrashed.png\" alt=\"\" width=\"783\" height=\"475\" class=\"alignnone size-full wp-image-6982\" srcset=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/VirtualBoxCrashed.png 783w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/VirtualBoxCrashed-160x97.png 160w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/VirtualBoxCrashed-240x146.png 240w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/VirtualBoxCrashed-768x466.png 768w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/VirtualBoxCrashed-400x243.png 400w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/VirtualBoxCrashed-360x218.png 360w\" sizes=\"(max-width: 783px) 100vw, 783px\" \/><\/p>\n<p>Multiple people have reported VirtualBox having a variety of issues running VirtualBox and its Virtual Machines on macOS (Catalina and newer).<br \/>\n<strong>The reported issue is happening in at least two circumstances:<\/strong><\/p>\n<ul>\n<li>New installations of VirtualBox on newer macOS will install successfully, but attempting to run a Virtual Machine will fail<\/li>\n<li>VirtualBox and the Virtual Machines were working fine, but then stopped working after upgrading macOS (to Catalina and newer)<\/li>\n<\/ul>\n<p><strong>Some Common Symptoms:<\/strong><\/p>\n<ul>\n<li>VirtualBox and\/or the Virtual Machine crashes immediately or may crash while your are interacting with the VM or when you deselect the active instance window<\/li>\n<li>The Virtual Machine <em>freezes<\/em> seemingly at random or has very slow performance (compared to pre-MacOS upgrade)<\/li>\n<li>Some features such as copy\/paste and drag-and-drop between the host OSX and guest Virtual Machine is not working, or causes freezing or crashes<\/li>\n<li>Shared folders stop working (if you were using them)<\/li>\n<\/ul>\n<h2 id=\"cause\">Cause of the Problem<\/h2>\n<p>In Catalina and higher macOS, how applications manage their <strong>permissions<\/strong> as well as how <strong>kernel integrations<\/strong> are handled has been changed. Some applications will no longer function <em>with<\/em> certain permissions and will no longer function <em>without<\/em> certain permissions.  Also, if VirtualBox was already installed and an update to MacOS is performed, this can break existing kernel integrations and permissions that were previously working. In our testing, we have found that different users have experienced both of these types of issues with VirtualBox (and other software such as VMWare). From the user&#8217;s perspective, the symptoms of both the permission issue and kernel integrations issue are similar, and the solutions are related.  Below are some steps to try and repair your VirtualBox installation.  However, we recognize that this may not solve all permissions issues with VirtualBox and Catalina (and higher), and some additional research and tweaking may be required.<\/p>\n<h2 id=\"solutions\">Solutions to the Problem<\/h2>\n<p>Due to the nature of the problem, and how it can be caused by different circumstances, there are a number of different solutions that may be able to help.  We encourage you to go through the solution below in the given order.  They are roughly in order of how challenging and disruptive they are, with the first solutions being the quickest and least disruptive to your setup.<\/p>\n<ul>\n<li><a href=\"#accessing-permissions\">Accessing <strong>Security &amp; Privacy<\/strong> Settings<\/a><\/li>\n<li><a href=\"#allow-identified-apps\">SOLUTION 1: Allow Identified Apps to Access the System<\/a><\/li>\n<li><a href=\"#modify-permissions\">SOLUTION 2: Modify VirtualBox Permissions<\/a><\/li>\n<li><a href=\"#clean-reinstall\">SOLUTION 3: Clean Re-install of VirtualBox<\/a><\/li>\n<\/ul>\n<h3 id=\"accessing-permissions\">Accessing <strong>Security &amp; Privacy<\/strong> Settings<\/h3>\n<p>Several of the below solution require accessing macOS <strong>Security &amp; Privacy<\/strong> settings.  You can do that following these instructions:<\/p>\n<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-accessing-security-privacy-settings\" aria-expanded=\"false\" aria-controls=\"slideme-accessing-security-privacy-settings\" class=\"slideme__heading slideme__trigger\">Accessing Security &amp; Privacy Settings<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-accessing-security-privacy-settings\" aria-hidden=\"true\"><p><\/p>\n<h4 id=\"accessing-permissions\">Accessing <Strong>Security &amp; Privacy<\/strong> Settings<\/h4>\n<p>Navigate to your <strong>System Preferences &gt; Security &amp; Privacy<\/strong>. You can do this by selecting the <strong>System Preferences<\/strong> button on the button bar <em>or<\/em>\u00a0clicking the Apple Icon in the top left and clicking <strong>System Preferences<\/strong>.<br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/FindingSecurityAndPrivacySettings.png\" alt=\"\" width=\"1440\" height=\"900\" class=\"alignnone size-full wp-image-6984\" srcset=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/FindingSecurityAndPrivacySettings.png 1440w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/FindingSecurityAndPrivacySettings-160x100.png 160w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/FindingSecurityAndPrivacySettings-240x150.png 240w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/FindingSecurityAndPrivacySettings-768x480.png 768w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/FindingSecurityAndPrivacySettings-400x250.png 400w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/FindingSecurityAndPrivacySettings-360x225.png 360w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><br \/>\n<\/p><\/dd><dl><\/div>\n<h3 id=\"allow-identified-apps\">SOLUTION 1: Allow Identified Apps to Access the System<\/h3>\n<p>MacOS Catalina and newer puts more restrictions on what apps can run on the system.  We have to make sure that software by <strong>Oracle America, Inc<\/strong>, the current developers of VirtualBox, are permitted to run their software on your system.<\/p>\n<ol>\n<li>Completely quit out of VirtualBox<\/li>\n<li>Follow the steps from <a href=\"#accessing-permissions\">Accessing your Permissions Settings<\/a> above to get into the <strong>General<\/strong> Tab of the <strong>Security &amp; Privacy<\/strong> settings window. You should see a window that looks like the image below.<br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macOS-security-general-allow-oracle.png\" alt=\"\" width=\"568\" height=\"488\" class=\"alignnone size-full wp-image-11241\" srcset=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macOS-security-general-allow-oracle.png 568w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macOS-security-general-allow-oracle-240x206.png 240w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macOS-security-general-allow-oracle-400x344.png 400w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macOS-security-general-allow-oracle-160x137.png 160w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macOS-security-general-allow-oracle-360x309.png 360w\" sizes=\"(max-width: 568px) 100vw, 568px\" \/>\n<\/li>\n<li><strong>Unlock the General Tab<\/strong> to permit changes by clicking on the lock icon. You may need to enter your password<\/li>\n<li>In the <strong>Allow apps downloaded from:<\/strong> section indicated by the <span style=\"color:#12921d;font-weight:bold;\">GREEN box<\/span> in the image above, make sure <strong>App Store and identified developers<\/strong> is selected.<br \/>\n<span style=\"color:#ff0000;font-weight:bold;\">NOTE:<\/span> If it is <strong><em>NOT<\/em><\/strong> selected, then you must select it, leave the <Strong>Security &amp; Privacy<\/strong> settings, and run VirtualBox again to see if it works.  If it does not work, close VirtualBox and come back into these settings and continue with the next step.\n<\/li>\n<li>If this problem applies to you, then you will see the warning <strong>System software from developer &#8220;Oracle America, Inc.&#8221; was blocked from loading.<\/strong> with an <strong>Allow<\/strong> button beside it, highlighted by the <span style=\"color:#ff0000;font-weight:bold;\">RED box<\/span> in the image above.<br \/>\nClick <strong>Allow<\/strong> so that VirtualBox will be able to run properly<\/li>\n<li>Again, leave the <Strong>Security &amp; Privacy<\/strong> settings and attempt to run VirtualBox and the Virtual Machine again to see if this fixes the error.<\/li>\n<\/ol>\n<p><em>If the error is not fixed, try one of the other <a href=\"#solutions\">Solutions to the Problem<\/a>&#8230;<\/em><\/p>\n<h3 id=\"modify-permissions\">SOLUTION 2: Modify VirtualBox Permissions<\/h3>\n<p>These steps have been used to help fix the VirtualBox <strong>permission issues<\/strong> on macOS Catalina and higher, although different users have reported that they must change different permissions. Did you find permissions changes that fixed your crashing on Catalina, which aren&#8217;t listed below? <a href=\"https:\/\/carleton.ca\/scs\/technical-support\/scs-technical-staff-support\/\">Let us know!<\/a><\/p>\n<h4 id=\"grant-permissions\">GRANT Permissions for VirtualBox<\/h4>\n<p>In the ideal case, VirtualBox and its various services work best if <strong>all four (4) of the required permissions are granted<\/strong>.<\/p>\n<ol>\n<li>Completely quit out of VirtualBox<\/li>\n<li>Follow the steps from <a href=\"#accessing-permissions\">Accessing your Permissions Settings<\/a> above to get into the <strong>Privacy<\/strong> Tab of the <strong>Security &amp; Privacy<\/strong> settings window. You should see a window that looks like the image below, and notice the <span style=\"color:#ff0000;font-weight:bold;\">RED box<\/span> indicating the <strong>Privacy<\/strong> Tab being selected.<br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macosx-security-permissions.png\" alt=\"\" width=\"678\" height=\"597\" class=\"alignnone size-full wp-image-10666\" srcset=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macosx-security-permissions.png 678w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macosx-security-permissions-240x211.png 240w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macosx-security-permissions-400x352.png 400w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macosx-security-permissions-160x141.png 160w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macosx-security-permissions-360x317.png 360w\" sizes=\"(max-width: 678px) 100vw, 678px\" \/>\n<\/li>\n<li><strong>Unlock the Privacy Tab<\/strong> to permit changes by clicking on the lock icon (see the <span style=\"color:#ffec00;font-weight:bold;background-color:#333333;\">YELLOW box<\/span> in the image). You may need to enter your password<\/li>\n<li>Go through the <strong>four (4) permissions<\/strong> indicated in the <span style=\"color:#12921d;font-weight:bold;\">GREEN box<\/span> and make sure that in each case, <em>VirtualBox<\/em> appears in the <em>Allow the apps below to control your computer<\/em> list (in the <span style=\"color:#2430fd;font-weight:bold;\">BLUE box<\/span>) and that the <em>checkbox<\/em> is <strong>checked<\/strong><br \/>\n<em>NOTE: In some cases the VirtualBox app may not be modifiable (greyed out).  It SHOULD still have a checkmark.  If not, you may need perform the <a href=\"#clean-reinstall\">Clean Re-install of VirtualBox<\/a> as indicated above<\/em><\/li>\n<li>If VirtualBox is missing from any of the four permissions, you can add it manually:\n<ul>\n<li>Press the <strong>+<\/strong> (found in the <span style=\"color:#6c0efd;font-weight:bold;\">PURPLE box<\/span> in the image above)<\/li>\n<li>Navigate to <strong>Applications &gt; VirtualBox<\/strong> and click <strong>Open<\/strong> &#8211; <em>This should add it to the list.  Make sure you <strong>check<\/strong> the checkbox<\/em><\/li>\n<\/ul>\n<\/ol>\n<p>Once you have granted all four permissions, lock the <strong>Security &amp; Privacy<\/strong> window by clicking the Lock icon (<span style=\"color:#ffec00;font-weight:bold;background-color:#333333;\">YELLOW box<\/span>)<\/strong> and then Open VirtualBox and test your Virtual Machine. If problems (crashing, etc) persist, go back into <strong>Security &amp; Privacy<\/strong> and start to <a href=\"#revoke-permissions\">REVOKE Permissions for VirtualBox<\/a> (see below).<\/p>\n<h4 id=\"revoke-permissions\">REVOKE Permissions for VirtualBox<\/h4>\n<p>If you are still having issues with VirtualBox, particularly unexpected crashes, then you can try revoking some permissions as this has been found to help some users. Using the image from the above section <a href=\"#grant-permissions\">GRANT Permissions for VirtualBox<\/a> for reference, start <strong>revoking<\/strong> permissions. Go through the <strong>four (4) permissions we granted<\/strong> as indicated in the <span style=\"color:#12921d;font-weight:bold;\">GREEN box<\/span>.<br \/>\nFor EACH permission, follow these steps:<\/p>\n<ol>\n<li>Select <strong>ONE<\/strong> of the permissions (start with <strong>Accessibility<\/strong>) and <strong>uncheck<\/strong> VirtualBox<\/li>\n<li>Lock the <strong>Security &amp; Privacy<\/strong> window by clicking the Lock icon (<span style=\"color:#ffec00;font-weight:bold;background-color:#333333;\">YELLOW box<\/span>)<\/strong> and then Open VirtualBox and test your Virtual Machine.<\/li>\n<li>If problems (crashing, etc) persist, go back into <strong>Security &amp; Privacy<\/strong> and try unchecking VirtualBox on another Permission.<\/li>\n<li>Repeat these steps for all four permissions one at a time, ideally following this order (and testing after each change):\n<ol>\n<li>Accessibility<\/li>\n<li>Input Monitoring<\/li>\n<li>Files and Folders<\/li>\n<li>Full Disk Access<\/li>\n<\/ol>\n<\/ol>\n<p><em>If the error is not fixed, try one of the other <a href=\"#solutions\">Solutions to the Problem<\/a>&#8230;<\/em><\/p>\n<h3 id=\"clean-reinstall\">SOLUTION 3: Clean Re-install of VirtualBox<\/h3>\n<p>The most reliable solution we have found to both the <strong>permission<\/strong> issue and the <strong>kernel integration<\/strong> issue is to do a <em>clean re-install of VirtualBox<\/em>:<\/p>\n<ol>\n<li><strong>Uninstall VirtualBox<\/strong> using the <code>VirtualBox_Uninstall.tool<\/code> found in the VirtualBox Installation Package (.dmg file).  If you don&#8217;t still have the install package, you can just download it again from the <a href=\"https:\/\/www.virtualbox.org\/wiki\/Downloads\" alt=\"VirtualBox Download\">VirtualBox Download site<\/a> (you don&#8217;t need the .dmg for your installed version, any new version is fine).<br \/>\nWhen you open the VirtualBox Installation Package, you will see the <code>VirtualBox_Uninstall.tool<\/code> in the bottom right (see the <span style=\"color:#ff0000;font-weight:bold;\">RED box<\/span> in the image below)<br \/>\n<strong>Right-click<\/strong> the <code>VirtualBox_Uninstall.tool<\/code> to get the <em>file action menu<\/em>.  Then go into <em>Open With<\/em> and click the <em>Terminal<\/em> option to open this uninstall script in a terminal window.<br \/>\nThe script will start determining what VirtualBox files are installed, and will then ask you to confirm removal by typing <strong>Yes<\/strong><br \/>\n<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macosx-dmg-uninstall-tool.png\" alt=\"\" width=\"682\" height=\"394\" class=\"alignnone size-full wp-image-10665\" srcset=\"https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macosx-dmg-uninstall-tool.png 682w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macosx-dmg-uninstall-tool-240x139.png 240w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macosx-dmg-uninstall-tool-400x231.png 400w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macosx-dmg-uninstall-tool-160x92.png 160w, https:\/\/carleton.ca\/scs\/wp-content\/uploads\/virtualbox-macosx-dmg-uninstall-tool-360x208.png 360w\" sizes=\"(max-width: 682px) 100vw, 682px\" \/><\/li>\n<li><strong>Reboot the system in Recovery Mode to clear the permissions<\/strong>.  This can be done by restarting the system and holding the <strong>COMMAND + R keys<\/strong> until the Apple logo appears.  You should then boot into the <strong>mac OSX Recovery Mode<\/strong>.<br \/>\nClick on the <strong>Utilities<\/strong> menu and select <strong>Terminal<\/strong> to open a recovery terminal window.<br \/>\nRun the <code>csrutil clear<\/code> command to clear existing permissions.  Then <strong>reboot<\/strong> the system.<\/li>\n<li><strong>Install a fresh copy of VirtualBox<\/strong> using a recent VirtualBox Installation Package version (you can use the dmg from the step above if suitable)<\/li>\n<\/ol>\n<p>Hopefully VirtualBox will now work properly.  However, if not, you can continue with more troubleshooting options below.<br \/>\n<em>If the error is not fixed, try one of the other <a href=\"#solutions\">Solutions to the Problem<\/a>&#8230;<\/em><\/p>\n<h2 id=\"still-problems\">Still Experiencing Problems?<\/h2>\n<p>If you have gone through all of these steps, you can try to look up additional information regarding the recent macOS VirtualBox.  Finally, you can submit a <a href=\"https:\/\/carleton.ca\/scs\/2021\/prepare-a-virtualbox-support-request\/\">Virtual Machine Support Request<\/a><\/p>\n<p>In the interim, you can try some of the alternative virtualization options available outlined in this article:<br \/>\n<a href=\"https:\/\/carleton.ca\/scs\/2021\/m1-mac-other-non-virtualization-devices\/\">M1 Mac Devices &#038; Other Non-Virtualization Capable Devices Not Supported by SCS<\/a><\/p>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Symptoms of the VirtualBox macOS Security and Access Problems Cause of the Problem Solutions to the Problem Accessing Security &amp; Privacy Settings SOLUTION 1: Allow Identified Apps to Access the System SOLUTION 2: Modify VirtualBox Permissions SOLUTION 3: Clean Re-install of VirtualBox Still Experiencing Problems? Symptoms of the VirtualBox macOS Security and Access Problem Multiple [&hellip;]<\/p>\n","protected":false},"author":38,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[53,59],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>VirtualBox Problems on macOS (Security &amp; 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