{"id":8859,"date":"2024-11-12T14:26:12","date_gmt":"2024-11-12T19:26:12","guid":{"rendered":"https:\/\/carleton.ca\/scs\/?p=8859"},"modified":"2024-11-12T14:26:12","modified_gmt":"2024-11-12T19:26:12","slug":"pop-ups-locking-out-my-browser-scam","status":"publish","type":"post","link":"https:\/\/carleton.ca\/scs\/2024\/pop-ups-locking-out-my-browser-scam\/","title":{"rendered":"Pop-ups locking out my browser: Scam!"},"content":{"rendered":"

There is a common browser scam in which a website can lock your browser session. The page typically will prompt you with a login prompt or Accept or OK button but no matter what click on the page remains active. A popular scam is the\u00a0Tech Support Pop-Ups<\/a>\u00a0where the ad tells you that your computer has a virus and to call a tech support number.<\/p>\n

Here are the steps to get your session back (Windows users):<\/p>\n

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  1. Press <ctrl><alt><del> and from the Task manager select your browser, and stop the task<\/li>\n
  2. when you re-open your browser it will prompt you to restore the session. DO NOT restore your session, leave it closed and that by default will open a clean browser session (browser features may vary between versions but basically follow these steps).<\/li>\n<\/ol>\n

    There are some pro-active methods to help minimize these issues:<\/p>\n