{"id":27675,"date":"2022-07-20T11:59:25","date_gmt":"2022-07-20T15:59:25","guid":{"rendered":"https:\/\/carleton.ca\/seo\/?page_id=27675"},"modified":"2026-05-21T11:12:53","modified_gmt":"2026-05-21T15:12:53","slug":"getting-started-at-carleton-faq","status":"publish","type":"page","link":"https:\/\/carleton.ca\/seo\/orientation\/getting-started-at-carleton-faq\/","title":{"rendered":"Getting Started at Carleton FAQ"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Getting Started at Carleton FAQ\n                    <\/h1>\n                \n                                \n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n<h2 id=\"getting-started-at-carleton-faq\" class=\"wp-block-heading\">Getting Started at Carleton FAQ<\/h2>\n\n\n\n<p>The first few weeks of university is filled with lots of exciting and new opportunities but sometimes it difficult to know exactly where to go for support. The Student Experience Office along with our Campus Partners have put together this helpful FAQ section to help answer some common inquiries from incoming students.<\/p>\n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n        \n    \n    <dl class=\"cu-description cu-component-updated\">\n        \n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-where-do-i-find-academic-support\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    Where do I find academic support?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-where-do-i-find-academic-support\">\n            \n\n<p>The <a href=\"https:\/\/carleton.ca\/csas\/\" target=\"_blank\" rel=\"noopener noreferrer\">Centre for Student Academic Support<\/a> provides a wealth of services for writing and learning support.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-how-do-i-get-involved-at-carleton\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    How do I get involved at Carleton?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-how-do-i-get-involved-at-carleton\">\n            \n\n<p>There are many different opportunities to get involved on campus, whether it be with a club or volunteering! The <a href=\"https:\/\/carleton.ca\/seo\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Student Experience Office<\/a> and the <a href=\"https:\/\/www.cusaonline.ca\/jobs\/\" target=\"_blank\" rel=\"noopener noreferrer\">Carleton University Students Association<\/a> are a great first place to look for volunteer and job opportunities at Carleton. Want to get involved with a club or looking to start your own? Check out <a href=\"https:\/\/www.cusaclubs.ca\" target=\"_blank\" rel=\"noopener noreferrer\">CUSA clubs<\/a> to find your home away from home on campus!<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-i-am-having-an-issue-with-a-classmate-where-can-i-get-help-to-resolve-it\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    I am having an issue with a classmate, where can I get help to resolve it?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-i-am-having-an-issue-with-a-classmate-where-can-i-get-help-to-resolve-it\">\n            \n\n<p>Ombuds Services is an independent office at Carleton that helps students find clarity on issues and explore your options in situations of conflict on and off campus. To get in contact with them, you can fill out an <a href=\"https:\/\/carleton.ca\/ombuds\/contact-us\/\" target=\"_blank\" rel=\"noopener noreferrer\">Appointment Request<\/a> form or email them at <a href=\"mailto:ombuds@carleton.ca\" target=\"_blank\" rel=\"noopener noreferrer\">ombuds@carleton.ca<\/a><\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-where-are-the-best-places-to-look-for-housing\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    Where are the best places to look for housing?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-where-are-the-best-places-to-look-for-housing\">\n            \n\n<p>Finding your home away from home may be daunting but our very own <a href=\"https:\/\/housing.carleton.ca\/\" target=\"_blank\" rel=\"noopener noreferrer\">Housing and Residence Life Services<\/a> have created a <a href=\"https:\/\/housing.carleton.ca\/current-residents\/off-campus-housing\/\" target=\"_blank\" rel=\"noreferrer noopener\">tool guide<\/a> to aid you in your search, tips and tricks for first time renters and finding roommates! Not sure where to look first on your search for housing? Check out these Facebook groups that have been proven useful for many of our current students!<br><br> <a href=\"https:\/\/www.facebook.com\/groups\/Ottawahomesforrent\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ottawa Homes for Rent<\/a><br> <a href=\"https:\/\/www.facebook.com\/groups\/ottawapropertymanagement\/\" target=\"_blank\" rel=\"noopener noreferrer\">Carleton\/Ottawa\/Algonquin Off-Campus Housing, Rentals or Sublets<\/a><br><\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-where-can-i-find-multi-cultural-grocery-stores-in-ottawa\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    Where can I find multi-cultural grocery stores in Ottawa?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-where-can-i-find-multi-cultural-grocery-stores-in-ottawa\">\n            \n\n<p>There are many groceries stores in Ottawa and the Carleton University Student Association service centre, <a href=\"https:\/\/www.cusaonline.ca\/service-centres\/rise\/\">RISE<\/a>, has created a fantastic list of Multi-Cultural Grocery Stores and restaurants in the Ottawa area. Check out their <a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1uWQRUbNphQJzUfTP10Um-3VhRbobsp-vgmq296WgkbM\/edit#gid=0\" target=\"_blank\" rel=\"noopener noreferrer\">list<\/a> to find what you are looking for!<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-are-there-any-places-to-eat-on-campus\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    Are there any places to eat on Campus?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-are-there-any-places-to-eat-on-campus\">\n            \n\n<p>There are many places at Carleton to go grab a bite to eat. Whether it is grabbing a coffee before class, or some food during your study break, there are a variety of options across campus for you. Check out <a href=\"https:\/\/dining.carleton.ca\/locations\/\" target=\"_blank\" rel=\"noopener noreferrer\">Dining Services<\/a>, to find a list of places and their locations at Carleton.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-how-does-the-bus-system-work\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    How does the bus system work?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-how-does-the-bus-system-work\">\n            \n\n<p>OC Transpo, Ottawa\u2019s public transportation system, can get you to and from anywhere in the city. There are some great apps that you can download on your phone, to help you map out your route and get you from point A to point B.<br><br>    <a href=\"https:\/\/www.octranspo.com\/en\/plan-your-trip\/travel-tools\/app-gallery\/\" target=\"_blank\" rel=\"noopener noreferrer\">OC Transpo App<\/a><br>    <a href=\"https:\/\/transitapp.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Transit<\/a><br>    <a href=\"https:\/\/apps.apple.com\/ca\/app\/busbuddy-ottawa\/id492498405\" target=\"_blank\" rel=\"noopener noreferrer\">BusBuddy<\/a><br><\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-where-do-i-look-to-get-involved-in-ottawa\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    Where do I look to get involved in Ottawa?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-where-do-i-look-to-get-involved-in-ottawa\">\n            \n\n<p>Ottawa has a plethora of opportunities for everyone no matter what you are interested in. Here is a list of places to start your search for volunteer opportunities in Ottawa.<br><br> <a href=\"https:\/\/charityvillage.com\/volunteer-job-search\/#results\/62c5a8bc8ae28c3efd691e75?job_type=Unpaid+Volunteer+Position&amp;page_num=1&amp;kw=\" target=\"_blank\" rel=\"noopener noreferrer\">Charity Village<\/a><br> <a href=\"https:\/\/volunteerottawa.ca\/\" target=\"_blank\" rel=\"noopener noreferrer\">Volunteer Ottawa<\/a><br> <a href=\"https:\/\/ottawa.ca\/en\/living-ottawa\/volunteering\" target=\"_blank\" rel=\"noopener noreferrer\">City of Ottawa<\/a><br> <\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <div class=\"grid pt-4 pb-3 border-b accordion border-cu-black-100 md:pt-6 md:pb-5 first:border-t\">\n        <dt class=\"font-semibold not-prose\">\n            <button class=\"flex items-center justify-between w-full text-left accordion__button\" aria-expanded=\"false\" aria-controls=\"accordion-how-do-i-contact-you-with-further-questions\">\n                <span class=\"flex-1 ml-auto text-left break-words whitespace-normal cu-icon\">\n                    How do I contact you with further questions?\n                <\/span>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" aria-hidden=\"true\" data-slot=\"icon\" class=\"w-5 h-5 ml-auto transition-transform rotate-0 accordion__icon text-cu-black-500\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M8.25 4.5l7.5 7.5-7.5 7.5\"><\/path>\n                <\/svg>\n            <\/button>\n        <\/dt>\n        <dd class=\"p-0 mt-0 cu-prose cu-prose-first-last accordion__content md:p-0 md:mt-0\" hidden=\"\" id=\"accordion-how-do-i-contact-you-with-further-questions\">\n            \n\n<p>Please email the Student Experience Office at\u00a0<a href=\"mailto:seo@carleton.ca\" target=\"_blank\" rel=\"noreferrer noopener\">seo@carleton.ca<\/a>\u00a0with any additional questions you may and we will be sure to help you out or put you in touch with the right resource for support.<\/p>\n\n\n        <\/dd>\n    <\/div>\n\n\n    <\/dl>\n\n\n    <\/div>\n<\/section>\n\n\n\n<p><strong>To stay up to date on programs from the Student Experience Office, please follow our Ravens Student Life team on <a href=\"http:\/\/www.instagram.com\/sl_ravens\" target=\"_blank\" rel=\"noopener noreferrer\">Instagram<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.tiktok.com\/@slravens_carleton\" target=\"_blank\" rel=\"noopener\">TikTok<\/a>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Getting Started at Carleton FAQ The first few weeks of university is filled with lots of exciting and new opportunities but sometimes it difficult to know exactly where to go for support. The Student Experience Office along with our Campus Partners have put together this helpful FAQ section to help answer some common inquiries from [&hellip;]<\/p>\n","protected":false},"author":183,"featured_media":0,"parent":5,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[143],"class_list":["post-27675","page","type-page","status-publish","hentry","cu_page_type-general"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/seo\/wp-json\/wp\/v2\/pages\/27675","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/seo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/seo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/seo\/wp-json\/wp\/v2\/users\/183"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/seo\/wp-json\/wp\/v2\/comments?post=27675"}],"version-history":[{"count":5,"href":"https:\/\/carleton.ca\/seo\/wp-json\/wp\/v2\/pages\/27675\/revisions"}],"predecessor-version":[{"id":36434,"href":"https:\/\/carleton.ca\/seo\/wp-json\/wp\/v2\/pages\/27675\/revisions\/36434"}],"up":[{"embeddable":true,"href":"https:\/\/carleton.ca\/seo\/wp-json\/wp\/v2\/pages\/5"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/seo\/wp-json\/wp\/v2\/media?parent=27675"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/seo\/wp-json\/wp\/v2\/cu_page_type?post=27675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}