{"id":5102,"date":"2020-10-22T13:07:16","date_gmt":"2020-10-22T17:07:16","guid":{"rendered":"https:\/\/carleton.ca\/ses\/?page_id=5102"},"modified":"2025-03-06T08:12:28","modified_gmt":"2025-03-06T13:12:28","slug":"e-proctoring","status":"publish","type":"page","link":"https:\/\/carleton.ca\/ses\/online-exams\/e-proctoring\/","title":{"rendered":"e-Proctoring"},"content":{"rendered":"<p>Since the introduction of e-proctoring during the COVID-19 pandemic, Scheduling and Examination Services have continued to offer this service for both online and in-person digital assessments. This is available for course instructors teaching online or those who wish their exams to be conducted online. Our aim is to maintain the academic integrity of our programs, and to that end, many instructors have restructured their courses or assessments to address concerns regarding academic integrity.<\/p>\n<p>Depending on their course specifics, instructors who choose this service are provided one of two platforms: <a href=\"https:\/\/carleton.ca\/ses\/e-proctoring\/comas-downloads\/\">CoMaS<\/a> (Regular or Hybrid), developed in-house at Carleton, or <a href=\"https:\/\/carleton.ca\/zoom\/\">Zoom<\/a>. These platforms, long used by Carleton, aren&#8217;t invasive AI-based software, but tools focused on delivering support, transparency, and flexibility.<\/p>\n<p>We remain committed to continuing to provide information about these e-proctoring systems to our students. The privacy and security of any student data remains Carleton\u2019s top concern and both platforms have undergone security and privacy reviews by Carleton\u2019s Information Security and Privacy Offices, respectively.<\/p>\n<p>Please note that BigBlueButton (BBB), formerly part of our e-proctoring tool\/platform, is no longer available and has now been replaced by <a href=\"https:\/\/carleton.ca\/zoom\/\">Zoom<\/a>.<\/p>\n<p><strong>Any student who has concerns about using one of these systems should discuss their concerns with their course instructors, well before their exam, to see if alternative modes of assessment are available.<\/strong><\/p>\n<p>Should you still have questions after reading the following FAQs and discussing your concerns with your instructor, <a href=\"https:\/\/www.carleton.ca\/ses\/help\/\">please submit an exam support request<\/a>. Please include your course code and exam date when submitting your request.<\/p>\n<h2>Student Guides<\/h2>\n<section class=\"content-wrapper\">\n\t\n<div class=\"cufile\">\n    <a class=\"cufile__link\" href=\"https:\/\/carleton.ca\/ses\/wp-content\/uploads\/CoMaS-Step-by-Step-Student-Guide-%E2%80%93-Summary-Version.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\n\n        <svg viewBox=\"0 0 100 100\" class=\"cufile__icon\">\n            <use xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xlink:href=\"#document-pdf\"><\/use>\n            <title>View PDF<\/title>\n            <desc>Document type: PDF<\/desc>\n        <\/svg>\n\n        <div class=\"cufile__meta\">\n            <h3 class=\"cufile__title u-hide-in-toc\">Automated e-Proctoring Guide for Students (CoMaS)<\/h3>\n                    <\/div>\n\n    <\/a>\n<\/div>\n<div class=\"cufile\">\n    <a class=\"cufile__link\" href=\"https:\/\/carleton.ca\/ses\/wp-content\/uploads\/CoMaS-Step-by-Step-Student-Guide-\u2013-Summary-Version.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\n\n        <svg viewBox=\"0 0 100 100\" class=\"cufile__icon\">\n            <use xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xlink:href=\"#document-pdf\"><\/use>\n            <title>View PDF<\/title>\n            <desc>Document type: PDF<\/desc>\n        <\/svg>\n\n        <div class=\"cufile__meta\">\n            <h3 class=\"cufile__title u-hide-in-toc\">CoMaS Step-by-Step Student Guide \u2013 Summary Version<\/h3>\n                    <\/div>\n\n    <\/a>\n<\/div>\n<div class=\"cufile\">\n    <a class=\"cufile__link\" href=\"https:\/\/carleton.ca\/ses\/wp-content\/uploads\/Live-e-Proctoring-Guide-for-Students-v.-1.09.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\n\n        <svg viewBox=\"0 0 100 100\" class=\"cufile__icon\">\n            <use xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xlink:href=\"#document-pdf\"><\/use>\n            <title>View PDF<\/title>\n            <desc>Document type: PDF<\/desc>\n        <\/svg>\n\n        <div class=\"cufile__meta\">\n            <h3 class=\"cufile__title u-hide-in-toc\">Live e-Proctoring Guide for Students (Zoom)<\/h3>\n                    <\/div>\n\n    <\/a>\n<\/div><\/section>\n\n<h2>Regular CoMaS FAQs<\/h2>\n<section class=\"content-wrapper content-wrapper--shortcode\">\n\t\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-if-i-grant-screen-recording-permission-once-will-it-be-sufficient-for-all-subsequent-exams\" aria-expanded=\"false\" aria-controls=\"slideme-if-i-grant-screen-recording-permission-once-will-it-be-sufficient-for-all-subsequent-exams\" class=\"slideme__heading slideme__trigger\">If I grant screen recording permission once, will it be sufficient for all subsequent exams?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-if-i-grant-screen-recording-permission-once-will-it-be-sufficient-for-all-subsequent-exams\" aria-hidden=\"true\">\n\t\t\t<p>With the new macOS Sequoia update, screen recording permissions are only valid for one month. This means you must check and grant screen recording permissions before each exam.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-comas-cannot-find-my-webcam\" aria-expanded=\"false\" aria-controls=\"slideme-comas-cannot-find-my-webcam\" class=\"slideme__heading slideme__trigger\">CoMaS cannot find my webcam?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-comas-cannot-find-my-webcam\" aria-hidden=\"true\">\n\t\t\t<p><span class=\"TextRun SCXW266412838 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW266412838 BCX0\">Please use the native Camera application on your computer and split your screen in such a way that exam takes up most of the screen space, while the camera ap<\/span><span class=\"NormalTextRun SCXW266412838 BCX0\">p<\/span><span class=\"NormalTextRun SCXW266412838 BCX0\">lication of a smaller size is in the corner.<\/span><span class=\"NormalTextRun SCXW266412838 BCX0\">\u00a0Ensure the webcam view is always visible during your exam and not obscured by any other windows or\u00a0<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW266412838 BCX0\">files<\/span><\/span><span class=\"EOP SCXW266412838 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-should-i-do-if-my-webcam-is-not-visible-in-the-comas-webpage\" aria-expanded=\"false\" aria-controls=\"slideme-what-should-i-do-if-my-webcam-is-not-visible-in-the-comas-webpage\" class=\"slideme__heading slideme__trigger\">What should I do if my webcam is not visible in the comas webpage?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-should-i-do-if-my-webcam-is-not-visible-in-the-comas-webpage\" aria-hidden=\"true\">\n\t\t\t<p><span class=\"TextRun SCXW170499549 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW170499549 BCX0\">Please make sure your browser has given permission to the camera. <\/span><span class=\"NormalTextRun SCXW170499549 BCX0\">Please copy the webcam page link and paste it in alternate browser like Chrome, <\/span><span class=\"NormalTextRun SCXW170499549 BCX0\">O<\/span><span class=\"NormalTextRun SCXW170499549 BCX0\">pera<\/span><span class=\"NormalTextRun SCXW170499549 BCX0\">,\u00a0<\/span><span class=\"NormalTextRun SCXW170499549 BCX0\">S<\/span><span class=\"NormalTextRun SCXW170499549 BCX0\">afa<\/span><span class=\"NormalTextRun SCXW170499549 BCX0\">r<\/span><span class=\"NormalTextRun SCXW170499549 BCX0\">i<\/span><span class=\"NormalTextRun SCXW170499549 BCX0\">, or <\/span><span class=\"NormalTextRun SCXW170499549 BCX0\">E<\/span><span class=\"NormalTextRun SCXW170499549 BCX0\">dge<\/span><span class=\"NormalTextRun SCXW170499549 BCX0\">.\u00a0<\/span><span class=\"NormalTextRun SCXW170499549 BCX0\">Another option is<\/span><span class=\"NormalTextRun SCXW170499549 BCX0\"> to launch the webcam page manually via the webcam button on the CoMas home page <\/span><\/span><span class=\"TextRun SCXW170499549 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW170499549 BCX0\">and ensure it\u00a0<\/span><span class=\"NormalTextRun SCXW170499549 BCX0\">is always active<\/span><span class=\"NormalTextRun SCXW170499549 BCX0\">\u00a0during your exam and not obscured by any other windows or files.\u00a0<\/span><\/span><span class=\"EOP SCXW170499549 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-should-i-do-upon-receiving-a-low-drive-space-notification-while-running-comas\" aria-expanded=\"false\" aria-controls=\"slideme-what-should-i-do-upon-receiving-a-low-drive-space-notification-while-running-comas\" class=\"slideme__heading slideme__trigger\">What should I do upon receiving a &#8220;Low Drive Space&#8221; notification while running CoMaS?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-should-i-do-upon-receiving-a-low-drive-space-notification-while-running-comas\" aria-hidden=\"true\">\n\t\t\t<p><span class=\"TextRun SCXW44650056 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW44650056 BCX0\">Please c<\/span><span class=\"NormalTextRun SCXW44650056 BCX0\">lear 2GB of drive space to run\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2 SCXW44650056 BCX0\">Co<\/span><span class=\"NormalTextRun SpellingErrorV2 SCXW44650056 BCX0\">M<\/span><span class=\"NormalTextRun SpellingErrorV2 SCXW44650056 BCX0\">a<\/span><span class=\"NormalTextRun SpellingErrorV2 SCXW44650056 BCX0\">S<\/span><span class=\"NormalTextRun SCXW44650056 BCX0\">\u00a0successfully.<\/span><span class=\"NormalTextRun SCXW44650056 BCX0\">\u00a0Sufficient space is required to ensure\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2 SCXW44650056 BCX0\">CoMaS<\/span><span class=\"NormalTextRun SCXW44650056 BCX0\">\u00a0can generate and save local copies of your screenshots throughout the exam.<\/span><\/span><span class=\"EOP SCXW44650056 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-is-minimum-memory-storage-space-required-to-run-comas\" aria-expanded=\"false\" aria-controls=\"slideme-what-is-minimum-memory-storage-space-required-to-run-comas\" class=\"slideme__heading slideme__trigger\">What is minimum memory \/ storage space required to run CoMaS?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-is-minimum-memory-storage-space-required-to-run-comas\" aria-hidden=\"true\">\n\t\t\t<p><span class=\"TextRun SCXW126850111 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW126850111 BCX0\">2GB of\u00a0<\/span><span class=\"NormalTextRun SCXW126850111 BCX0\">storage<\/span><span class=\"NormalTextRun SCXW126850111 BCX0\">\u00a0space\u00a0<\/span><span class=\"NormalTextRun SCXW126850111 BCX0\">is required<\/span><span class=\"NormalTextRun SCXW126850111 BCX0\">\u00a0to\u00a0<\/span><span class=\"NormalTextRun SCXW126850111 BCX0\">use\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2 SCXW126850111 BCX0\">CoMaS<\/span><span class=\"NormalTextRun SCXW126850111 BCX0\">.<\/span><span class=\"NormalTextRun SCXW126850111 BCX0\">\u00a0Sufficient space is required to ensure\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2 SCXW126850111 BCX0\">CoMaS<\/span><span class=\"NormalTextRun SCXW126850111 BCX0\">\u00a0can generate and save local copies of your screenshots throughout the exam.<\/span><\/span><span class=\"EOP SCXW126850111 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-if-i-need-to-take-a-break-during-my-exam-comas\" aria-expanded=\"false\" aria-controls=\"slideme-what-if-i-need-to-take-a-break-during-my-exam-comas\" class=\"slideme__heading slideme__trigger\">What if I need to take a break during my exam? (CoMaS)<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-if-i-need-to-take-a-break-during-my-exam-comas\" aria-hidden=\"true\">\n\t\t\t<p><span data-contrast=\"auto\">Students may use a break for washroom (i.e., Washroom Break), scanning and printing documents (i.e., Scanning documents), some technical issue related to laptop\/desktop (i.e.,\u00a0Technical\u00a0break), some house-related work (i.e.,\u00a0Personal\u00a0emergency), or\u00a0break specific to a PMC exam accommodation\u00a0(i.e., Accommodation break). The steps you need to take for a break.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Go to the webcam page, which opens at the launch of\u00a0CoMaS. Select the correct break that best describes your\u00a0situation, or\u00a0write a description in the last two boxes provided. If Webcam page is\u00a0closed\u00a0then open page again through desktop\/comas\/course_name\/Exam\/tools\/webcam .\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">After you have selected or typed in the reason for your break, please click OK to the pop-up alert.\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">\u00a0Please ensure that you uncheck the tick mark when you are back from break; otherwise, you will be considered on break, creating suspicion and possibly getting flagged.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-is-a-webcam-mandatory\" aria-expanded=\"false\" aria-controls=\"slideme-is-a-webcam-mandatory\" class=\"slideme__heading slideme__trigger\">Is a webcam mandatory?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-is-a-webcam-mandatory\" aria-hidden=\"true\">\n\t\t\t<p><span class=\"TextRun SCXW98962839 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW98962839 BCX0\">A webcam is mandatory for CoMaS. I<\/span><\/span>f you are unable to meet the technical requirement for e-Proctoring please<span class=\"TextRun SCXW98962839 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW98962839 BCX0\">\u00a0discuss\u00a0<\/span><\/span><span class=\"TextRun SCXW98962839 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW98962839 BCX0\">this<\/span><\/span><span class=\"TextRun SCXW98962839 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW98962839 BCX0\">\u00a0<\/span><\/span><span class=\"TextRun SCXW98962839 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW98962839 BCX0\">issu<\/span><\/span><span class=\"TextRun SCXW98962839 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW98962839 BCX0\">e\u00a0<\/span><\/span><span class=\"TextRun SCXW98962839 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW98962839 BCX0\">with your course instructor, well before your exam<\/span><\/span><span class=\"TextRun SCXW98962839 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW98962839 BCX0\">\u00a0date<\/span><\/span><span class=\"TextRun SCXW98962839 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW98962839 BCX0\">.<\/span><\/span><\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-my-relatives-housemate-entered-my-room-while-i-was-writing-my-exam\" aria-expanded=\"false\" aria-controls=\"slideme-my-relatives-housemate-entered-my-room-while-i-was-writing-my-exam\" class=\"slideme__heading slideme__trigger\">My relatives\/housemate entered my room while I was writing my exam.<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-my-relatives-housemate-entered-my-room-while-i-was-writing-my-exam\" aria-hidden=\"true\">\n\t\t\t<p><span class=\"TextRun SCXW6187573 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW6187573 BCX0\">If your household member walks into the room during the assessment with an unrelated to exam question, don&#8217;t worry. Politely remind them you&#8217;re taking an exam\u00a0<\/span><span class=\"NormalTextRun SCXW6187573 BCX0\">and you cannot talk until the exam is completed. If you have a roommate who is taking the same exam, please find a different location to write yours.<\/span><\/span><span class=\"EOP SCXW6187573 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-is-there-an-ideal-location-to-take-the-exam-what-if-i-have-a-roommate\" aria-expanded=\"false\" aria-controls=\"slideme-is-there-an-ideal-location-to-take-the-exam-what-if-i-have-a-roommate\" class=\"slideme__heading slideme__trigger\">Is there an ideal location to take the exam? What if I have a roommate?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-is-there-an-ideal-location-to-take-the-exam-what-if-i-have-a-roommate\" aria-hidden=\"true\">\n\t\t\t<p>Use a place with good Internet connectivity, low noise, and good lighting. Ensure there is no one around you. Keep your phone off for the entire duration of the exam unless you use it for an Internet hotspot. If you have a roommate who is taking the same exam, please find a different location to write your exam.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-i-do-not-have-internet-can-i-use-my-cell-phone-as-a-hotspot\" aria-expanded=\"false\" aria-controls=\"slideme-i-do-not-have-internet-can-i-use-my-cell-phone-as-a-hotspot\" class=\"slideme__heading slideme__trigger\">I do not have Internet. Can I use my cell phone as a hotspot?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-i-do-not-have-internet-can-i-use-my-cell-phone-as-a-hotspot\" aria-hidden=\"true\">\n\t\t\t<p>This strategy is fine, and you do not need to turn off your cell phone even if it is not used for e-Proctoring. Leave it in plain view. Please let your instructor know that you are using your phone as a hotspot.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-if-i-have-privacy-concerns-regarding-sharing-my-webcam-or-screen\" aria-expanded=\"false\" aria-controls=\"slideme-what-if-i-have-privacy-concerns-regarding-sharing-my-webcam-or-screen\" class=\"slideme__heading slideme__trigger\">What if I have privacy concerns regarding sharing my webcam or screen?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-if-i-have-privacy-concerns-regarding-sharing-my-webcam-or-screen\" aria-hidden=\"true\">\n\t\t\t<p>CoMaS has been vetted by Carleton\u2019s Information Security and Privacy Offices. However, if you are still concerned, ask your course instructor, well before your exam whether alternative modes of assessment are available to you.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-how-do-i-use-my-computer-for-both-writing-the-exam-and-e-proctoring-with-comas\" aria-expanded=\"false\" aria-controls=\"slideme-how-do-i-use-my-computer-for-both-writing-the-exam-and-e-proctoring-with-comas\" class=\"slideme__heading slideme__trigger\">How do I use my computer for both writing the exam and e-Proctoring with CoMaS?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-how-do-i-use-my-computer-for-both-writing-the-exam-and-e-proctoring-with-comas\" aria-hidden=\"true\">\n\t\t\t<p>CoMaS will be running in the background so after logging in. You do not need to take any further actions and can start your exam in Brightspace.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-who-can-i-contact-if-there-is-a-problem-setting-up-comas\" aria-expanded=\"false\" aria-controls=\"slideme-who-can-i-contact-if-there-is-a-problem-setting-up-comas\" class=\"slideme__heading slideme__trigger\">Who can I contact if there is a problem setting up CoMaS?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-who-can-i-contact-if-there-is-a-problem-setting-up-comas\" aria-hidden=\"true\">\n\t\t\t<p>If you encounter any technical issues, please <a href=\"https:\/\/carleton.ca\/ses\/help\" target=\"_blank\" rel=\"noopener\">submit an exam support request<\/a> for e-Proctoring subject via (please specify your course, operating system and version and include screenshots of the error).<\/p>\n<p>Scheduling and Examination Services will be running drop-in sessions where we can help troubleshoot installation issues. <a href=\"https:\/\/carleton.ca\/ses\/e-proctoring\/#sect2\">Please check the events sections for any upcoming drop-in sessions.<\/a><\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-i-have-lost-my-internet-connection-during-my-exam-do-i-need-to-run-comas-again-when-my-connection-recovers\" aria-expanded=\"false\" aria-controls=\"slideme-i-have-lost-my-internet-connection-during-my-exam-do-i-need-to-run-comas-again-when-my-connection-recovers\" class=\"slideme__heading slideme__trigger\">I have lost my Internet connection during my exam. Do I need to run CoMaS again when my connection recovers?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-i-have-lost-my-internet-connection-during-my-exam-do-i-need-to-run-comas-again-when-my-connection-recovers\" aria-hidden=\"true\">\n\t\t\t<p>CoMaS continues to gather information even without an Internet connection, so you should not close the application during the exam. When the connection is established again, it will send all the gathered information to the server automatically.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-if-comas-crashes-or-stops-working-during-the-e-proctoring-session\" aria-expanded=\"false\" aria-controls=\"slideme-what-if-comas-crashes-or-stops-working-during-the-e-proctoring-session\" class=\"slideme__heading slideme__trigger\">What if CoMaS crashes or stops working during the e-Proctoring session?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-if-comas-crashes-or-stops-working-during-the-e-proctoring-session\" aria-hidden=\"true\">\n\t\t\t<p>Run the application again as soon as you know it has crashed. If it asks to replace the folder, click on &#8220;Yes and continue&#8221;. However, if it does not work despite your best efforts, leave it and attend to your exam. After the exam is over, <a href=\"https:\/\/carleton.ca\/ses\/help\" target=\"_blank\" rel=\"noopener\">submit an exam support request<\/a>\u00a0(please specify your course, operating system and version and include screenshots of the error) to let us know what happened. We will include your explanations in the report we provide to your course instructor.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-can-i-see-the-screenshots-and-webcam-shots-and-other-information-gathered\" aria-expanded=\"false\" aria-controls=\"slideme-can-i-see-the-screenshots-and-webcam-shots-and-other-information-gathered\" class=\"slideme__heading slideme__trigger\">Can I see the screenshots and webcam shots and other information gathered?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-can-i-see-the-screenshots-and-webcam-shots-and-other-information-gathered\" aria-hidden=\"true\">\n\t\t\t<p>Yes, they are saved in the CoMaS folder on your desktop. There is a folder for each exam and test activity you do. There is a folder inside each activity called Screens that stores the screenshots and webcams shots and another one called Logs that keeps the log reports. Please remember that you should not delete or move these files while the exam is in progress. You can delete them after the exam is done.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-how-is-my-information-transferred-and-stored\" aria-expanded=\"false\" aria-controls=\"slideme-how-is-my-information-transferred-and-stored\" class=\"slideme__heading slideme__trigger\">How is my information transferred and stored?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-how-is-my-information-transferred-and-stored\" aria-hidden=\"true\">\n\t\t\t<p>All the information captured will be saved on your computer inside the CoMaS folder. It will be sent securely to a server located at Carleton University. The transmission and storage of information follows Carleton\u2019s privacy and security policies.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n<\/section>\n\n<h2>Hybrid CoMaS FAQs<\/h2>\n<section class=\"content-wrapper content-wrapper--shortcode\">\n\t\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-happens-if-i-move-files-to-a-different-location-or-save-them-to-my-device\" aria-expanded=\"false\" aria-controls=\"slideme-what-happens-if-i-move-files-to-a-different-location-or-save-them-to-my-device\" class=\"slideme__heading slideme__trigger\">What happens if I move files to a different location or save them to my device?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-happens-if-i-move-files-to-a-different-location-or-save-them-to-my-device\" aria-hidden=\"true\">\n\t\t\t<p>If you move the files to a different location or save them to your device, you may encounter issues with saving your answers on Comas. This could lead to a loss of your data.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-how-can-i-submit-my-exam-once-ive-completed-it-if-i-am-using-the-hybrid-comas\" aria-expanded=\"false\" aria-controls=\"slideme-how-can-i-submit-my-exam-once-ive-completed-it-if-i-am-using-the-hybrid-comas\" class=\"slideme__heading slideme__trigger\">How can I submit my exam once I&#8217;ve completed it if I am using the Hybrid CoMaS<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-how-can-i-submit-my-exam-once-ive-completed-it-if-i-am-using-the-hybrid-comas\" aria-hidden=\"true\">\n\t\t\t<p>After finishing your writing, make sure to save the files and close Comas. Properly saving and closing Comas is important to ensure the files are uploaded correctly.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-is-it-possible-to-use-ms-office-online-with-hybrid-comas\" aria-expanded=\"false\" aria-controls=\"slideme-is-it-possible-to-use-ms-office-online-with-hybrid-comas\" class=\"slideme__heading slideme__trigger\">Is it possible to use MS Office online with Hybrid CoMaS?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-is-it-possible-to-use-ms-office-online-with-hybrid-comas\" aria-hidden=\"true\">\n\t\t\t<p>No, you can&#8217;t utilize Office 365 online for the exam. You&#8217;ll need to have MS Word, MS Excel, and other relevant applications installed beforehand.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-is-it-possible-to-view-session-screenshots-on-my-desktop-as-with-a-standard-comas-session\" aria-expanded=\"false\" aria-controls=\"slideme-is-it-possible-to-view-session-screenshots-on-my-desktop-as-with-a-standard-comas-session\" class=\"slideme__heading slideme__trigger\">Is it possible to view session screenshots on my desktop as with a Standard Comas session?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-is-it-possible-to-view-session-screenshots-on-my-desktop-as-with-a-standard-comas-session\" aria-hidden=\"true\">\n\t\t\t<p>Unfortunately, the hybrid mode doesn&#8217;t save any screenshots on the student\u2019s device. For setup verification, please contact <a href=\"&#x6d;&#97;i&#x6c;&#x74;&#111;:&#x6f;&#x6e;&#108;i&#x6e;&#101;e&#x78;&#x61;&#109;s&#x40;&#x63;&#117;n&#x65;&#116;&#46;&#x63;&#x61;&#114;l&#x65;&#x74;&#111;n&#x2e;&#99;&#97;\">Onlineexams<\/a><\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-my-exam-will-be-conducted-through-hybrid-comas-how-do-i-provide-my-answers\" aria-expanded=\"false\" aria-controls=\"slideme-my-exam-will-be-conducted-through-hybrid-comas-how-do-i-provide-my-answers\" class=\"slideme__heading slideme__trigger\">My exam will be conducted through Hybrid CoMaS. How do I provide my answers?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-my-exam-will-be-conducted-through-hybrid-comas-how-do-i-provide-my-answers\" aria-hidden=\"true\">\n\t\t\t<p>Once you&#8217;ve initiated the Hybrid CoMaS, a Word or Excel file will automatically pop up in your File Explorer or Finder. This is where you&#8217;ll provide your answers. You can also access this from the CoMaS Exam webpage. Please ensure you do not save this file in a different location or make copies of it.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-how-can-i-confirm-that-my-hybrid-comas-configuration-is-functioning-properly\" aria-expanded=\"false\" aria-controls=\"slideme-how-can-i-confirm-that-my-hybrid-comas-configuration-is-functioning-properly\" class=\"slideme__heading slideme__trigger\">How can I confirm that my Hybrid Comas configuration is functioning properly?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-how-can-i-confirm-that-my-hybrid-comas-configuration-is-functioning-properly\" aria-hidden=\"true\">\n\t\t\t<p>Kindly reach out to <a href=\"&#109;&#x61;&#105;&#x6c;&#116;&#x6f;&#58;&#x6f;&#110;&#x6c;&#105;&#x6e;&#101;&#x65;&#120;&#x61;&#109;&#x73;&#64;&#x63;&#117;&#x6e;&#101;&#x74;&#46;&#x63;a&#x72;l&#x65;t&#x6f;n&#x2e;c&#x61;\">onlineexams<\/a>, and they will assist in checking and confirming your setup.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-do-i-need-a-camera-for-the-comas-hybrid-mode\" aria-expanded=\"false\" aria-controls=\"slideme-do-i-need-a-camera-for-the-comas-hybrid-mode\" class=\"slideme__heading slideme__trigger\">Do I need a camera for the Comas Hybrid mode?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-do-i-need-a-camera-for-the-comas-hybrid-mode\" aria-hidden=\"true\">\n\t\t\t<p>For in-person exams, camera may not be required. However, for online or distance exams, use of camera is mandatory. This is applicable for both the standard CoMaS and Hybrid<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-how-does-the-hybrid-mode-compare-to-the-standard-comas-mode\" aria-expanded=\"false\" aria-controls=\"slideme-how-does-the-hybrid-mode-compare-to-the-standard-comas-mode\" class=\"slideme__heading slideme__trigger\">How does the hybrid mode compare to the standard CoMaS mode?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-how-does-the-hybrid-mode-compare-to-the-standard-comas-mode\" aria-hidden=\"true\">\n\t\t\t<p>In the Hybrid mode, access is restricted to only approved websites during the examination. All non-approved sites are temporarily inaccessible. For certain exam settings where CoMaS is the required submission method, a Word or Excel file will automatically pop up in a File Explorer\/Finder window when you initiate CoMaS. You should provide your answers in this file.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-how-should-i-log-in-to-hybrid-comas-to-properly-setup-the-session\" aria-expanded=\"false\" aria-controls=\"slideme-how-should-i-log-in-to-hybrid-comas-to-properly-setup-the-session\" class=\"slideme__heading slideme__trigger\">How should I log in to Hybrid Comas to properly setup the session?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-how-should-i-log-in-to-hybrid-comas-to-properly-setup-the-session\" aria-hidden=\"true\">\n\t\t\t<p>To log in to Comas and set up the session properly, you&#8217;ll need to run Comas as an administrator. On a Windows system, you can right-click on the app and choose &#8220;Run as administrator.&#8221; If you&#8217;re using a Mac, once you log into Comas, you will be prompted to enter your Apple ID to obtain administrator permissions.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n<\/section>\n\n<h2>CoMaS Privacy and Security<\/h2>\n<section class=\"content-wrapper content-wrapper--shortcode\">\n\t\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-information-does-comas-gather\" aria-expanded=\"false\" aria-controls=\"slideme-what-information-does-comas-gather\" class=\"slideme__heading slideme__trigger\">What information does CoMaS gather?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-information-does-comas-gather\" aria-hidden=\"true\">\n\t\t\t<p><span class=\"TrackChangeTextInsertion TrackedChange SCXW8561294 BCX0\"><span class=\"TextRun SCXW8561294 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2 SCXW8561294 BCX0 DefaultHighlightTransition\">CoMaS<\/span><span class=\"NormalTextRun SCXW8561294 BCX0\"> only monitors activity after you run the application and it is successfully logged in. While monitoring, <\/span><span class=\"NormalTextRun SpellingErrorV2 SCXW8561294 BCX0\">CoMaS<\/span><span class=\"NormalTextRun SCXW8561294 BCX0\">\u00a0does these tasks:<\/span><\/span><\/span><span class=\"EOP TrackedChange SCXW8561294 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:257}\">\u00a0<\/span><\/p>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"6\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Screenshots and snapshots of the webcam are taken at a random interval and transmitted securely to the server. This information is also available locally on your computer in the <\/span><span data-contrast=\"auto\">CoMaS<\/span><span data-contrast=\"auto\"> folder.\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"6\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">It records if a snapshot or file, inside the\u00a0<\/span><span data-contrast=\"auto\">CoMaS<\/span><span data-contrast=\"auto\"> folder, has been deleted or modified while the application is running. (I<\/span><span data-contrast=\"auto\">f CoMaS stops working during the exam and you need to run it again, overwriting and replacing the folder is permitted)<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"6\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">It will record if a network connection is lost. <\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"6\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">If you have a document open or modify a document (pdf, doc, docx, txt,\u00a0<\/span><span data-contrast=\"auto\">xls<\/span><span data-contrast=\"auto\">, xlsx, ppt, pptx,\u00a0<\/span><span data-contrast=\"auto\">py<\/span><span data-contrast=\"auto\">, java, html, htm) while running\u00a0<\/span><span data-contrast=\"auto\">CoMaS<\/span><span data-contrast=\"auto\">, it will record the name and path of that document and name of the application that opened or modified it. It will not look at the content of any file including the open ones.\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"6\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">It does not record or look inside any of your files and documents (except for the files inside the\u00a0<\/span><span data-contrast=\"auto\">CoMaS<\/span><span data-contrast=\"auto\">\u00a0folder which are generated on the desktop each time you log in).<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"6\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">It does not record any information from your browser history, cache, or cookies.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"6\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">It does not look at network traffic and does not probe devices with which you communicate.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"6\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">It does not record what applications you are running (however, if that application modifies a document of the mentioned types, it will record the path and name of the file and name of the application). Again, it will not read the content of any files.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ol>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-who-is-liable-for-the-misuse-leakage-or-theft-of-student-information\" aria-expanded=\"false\" aria-controls=\"slideme-who-is-liable-for-the-misuse-leakage-or-theft-of-student-information\" class=\"slideme__heading slideme__trigger\">Who is liable for the misuse, leakage or theft of student information?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-who-is-liable-for-the-misuse-leakage-or-theft-of-student-information\" aria-hidden=\"true\">\n\t\t\t<p>The university is the entity responsible\/liable given that there are no third party service providers or processors involved in the process.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-is-there-a-strong-cryptographic-hash-available-with-the-application-download-to-verify-its-integrity\" aria-expanded=\"false\" aria-controls=\"slideme-is-there-a-strong-cryptographic-hash-available-with-the-application-download-to-verify-its-integrity\" class=\"slideme__heading slideme__trigger\">Is there a strong cryptographic hash available with the application download to verify its integrity?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-is-there-a-strong-cryptographic-hash-available-with-the-application-download-to-verify-its-integrity\" aria-hidden=\"true\">\n\t\t\t<p>Yes, it is available as of release 0.7.5.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-has-comas-undergone-an-independent-security-assessment\" aria-expanded=\"false\" aria-controls=\"slideme-has-comas-undergone-an-independent-security-assessment\" class=\"slideme__heading slideme__trigger\">Has CoMaS undergone an Independent Security Assessment?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-has-comas-undergone-an-independent-security-assessment\" aria-hidden=\"true\">\n\t\t\t<p>Carleton University is performing a data protection risk assessment, but the software has not undergone an independent third-party information security audit.<\/p>\n<p>For the security assessment, we are using the National Institute of Standards and Technology (NIST) Risk Management framework (SP800-53) methodology. This is the same level of assessment of security controls that the federal government uses for its information.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-is-the-method-of-encrypting-the-data-how-is-it-ensured-that-the-data-is-encrypted-at-all-times-including-in-transit-and-at-rest\" aria-expanded=\"false\" aria-controls=\"slideme-what-is-the-method-of-encrypting-the-data-how-is-it-ensured-that-the-data-is-encrypted-at-all-times-including-in-transit-and-at-rest\" class=\"slideme__heading slideme__trigger\">What is the method of encrypting the data? How is it ensured that the data is encrypted at all times including in transit and at rest?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-is-the-method-of-encrypting-the-data-how-is-it-ensured-that-the-data-is-encrypted-at-all-times-including-in-transit-and-at-rest\" aria-hidden=\"true\">\n\t\t\t<p>CoMaS uses RESTful interactions for all communications.<\/p>\n<p><strong>In transit:<\/strong><\/p>\n<p>Protocols used are HTTPS and WSS. No data is sent unencrypted. POST requests are used to hide parameters and their values.<\/p>\n<p><strong>At rest:<\/strong><\/p>\n<p>Disks support low level encryption. Sensitive information uses file-level AES encryption.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-specific-files-and-folders-does-comas-have-access-to\" aria-expanded=\"false\" aria-controls=\"slideme-what-specific-files-and-folders-does-comas-have-access-to\" class=\"slideme__heading slideme__trigger\">What specific files and folders does CoMaS have access to?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-specific-files-and-folders-does-comas-have-access-to\" aria-hidden=\"true\">\n\t\t\t<p>CoMaS monitors file activity in two forms:<\/p>\n<ol>\n<li>All open files are detected. No access to those files is attempted. Open files of certain types are logged.<\/li>\n<li>All file activity within the CoMaS folder and subfolders is monitored. All file creation, deletion and modification is monitored within this folder and its subfolders.<\/li>\n<\/ol>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-are-the-types-of-network-activity-that-are-logged-by-comas\" aria-expanded=\"false\" aria-controls=\"slideme-what-are-the-types-of-network-activity-that-are-logged-by-comas\" class=\"slideme__heading slideme__trigger\">What are the types of network activity that are logged by CoMaS?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-are-the-types-of-network-activity-that-are-logged-by-comas\" aria-hidden=\"true\">\n\t\t\t<p><span class=\"TrackChangeTextInsertion TrackedChange SCXW149875825 BCX0\"><span class=\"TextRun SCXW149875825 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW149875825 BCX0\">CoMaS does not look at network traffic and does not probe devices with which you communicate.<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW149875825 BCX0\"><span class=\"TextRun SCXW149875825 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW149875825 BCX0\">\u00a0It does not record any information from your browser history, cache, or cookies or any\u00a0<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW149875825 BCX0\"><span class=\"TextRun SCXW149875825 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW149875825 BCX0\">internet\u00a0<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW149875825 BCX0\"><span class=\"TextRun SCXW149875825 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW149875825 BCX0\">connection<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW149875825 BCX0\"><span class=\"TextRun SCXW149875825 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW149875825 BCX0\">s<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW149875825 BCX0\"><span class=\"TextRun SCXW149875825 BCX0\" lang=\"EN-CA\" xml:lang=\"EN-CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW149875825 BCX0\">.<\/span><\/span><\/span><span class=\"EOP TrackedChange SCXW149875825 BCX0\" data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-how-is-it-ensured-that-all-data-is-permanently-deleted-including-in-backups\" aria-expanded=\"false\" aria-controls=\"slideme-how-is-it-ensured-that-all-data-is-permanently-deleted-including-in-backups\" class=\"slideme__heading slideme__trigger\">How is it ensured that all data is permanently deleted, including in backups?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-how-is-it-ensured-that-all-data-is-permanently-deleted-including-in-backups\" aria-hidden=\"true\">\n\t\t\t<p>On primary storage, all data can be removed by simple file system manipulation. Primary storage is solid state drive. Secondary storage is mechanical hard drive. Multi-pass erase will remove data.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-how-long-is-student-data-being-stored\" aria-expanded=\"false\" aria-controls=\"slideme-how-long-is-student-data-being-stored\" class=\"slideme__heading slideme__trigger\">How long is student data being stored?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-how-long-is-student-data-being-stored\" aria-hidden=\"true\">\n\t\t\t<p>The data will be kept for a period of time consistent with Carleton&#8217;s exam-record keeping (<a title=\"https:\/\/carleton.ca\/records\/retention-schedule\/\" href=\"https:\/\/carleton.ca\/records\/retention-schedule\/\">Carleton University Retention Schedule<\/a> \u2013 refer to TEA-02 for examinations).<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-where-is-student-information-being-stored\" aria-expanded=\"false\" aria-controls=\"slideme-where-is-student-information-being-stored\" class=\"slideme__heading slideme__trigger\">Where is student information being stored?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-where-is-student-information-being-stored\" aria-hidden=\"true\">\n\t\t\t<p>The server is located on campus in Herzberg Building, accessible through physical access controls. The machine hosting the data is behind both the Carleton firewall and a secondary device. The data is backed automatically on locally-attached, encrypted storage. The university is responsible for its management.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-safeguards-are-in-place-to-mitigate-unauthorized-access-to-this-data\" aria-expanded=\"false\" aria-controls=\"slideme-what-safeguards-are-in-place-to-mitigate-unauthorized-access-to-this-data\" class=\"slideme__heading slideme__trigger\">What safeguards are in place to mitigate unauthorized access to this data?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-safeguards-are-in-place-to-mitigate-unauthorized-access-to-this-data\" aria-hidden=\"true\">\n\t\t\t<p>The system requires authentication in order to access the data. Accounts require a strong password that is consistent with Carleton University password rules. As well, there is restricted physical access to the server, data in transfer is protected through encryption, and data at rest is stored on encrypted drives.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-who-are-the-specific-organizations-groups-or-individuals-who-have-access-to-the-data\" aria-expanded=\"false\" aria-controls=\"slideme-who-are-the-specific-organizations-groups-or-individuals-who-have-access-to-the-data\" class=\"slideme__heading slideme__trigger\">Who are the specific organizations, groups, or individuals who have access to the data?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-who-are-the-specific-organizations-groups-or-individuals-who-have-access-to-the-data\" aria-hidden=\"true\">\n\t\t\t<p>Data in the system: Scheduling and Examination Services e-Proctoring team and Professor Tony White (for CoMaS).<\/p>\n<p>Exam generated data: Course instructor, and the Associate Dean in the case of an alleged Academic Integrity Allegation.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n<\/section>\n\n<h2>Zoom E-proctoring FAQs<\/h2>\n<section class=\"content-wrapper content-wrapper--shortcode\">\n\t\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-are-the-requirements-for-participating-in-the-zoom-e-proctoring-session\" aria-expanded=\"false\" aria-controls=\"slideme-what-are-the-requirements-for-participating-in-the-zoom-e-proctoring-session\" class=\"slideme__heading slideme__trigger\">What are the requirements for participating in the Zoom e-Proctoring session?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-are-the-requirements-for-participating-in-the-zoom-e-proctoring-session\" aria-hidden=\"true\">\n\t\t\t<p>To participate in Zoom e-Proctoring session as an exam-taker, you will need the following:<\/p>\n<ul>\n<li>A primary device, such as a laptop or desktop, to access Brightspace and engage in Zoom chat.<\/li>\n<li>A secondary device, like a cell phone or tablet, equipped with a webcam and microphone (either built-in or external).<\/li>\n<li>The Zoom application installed on your devices.<\/li>\n<li>A reliable high-speed Internet connection.<\/li>\n<li>A quiet environment free from people or distractions.<\/li>\n<\/ul>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-is-the-process-of-using-my-computer-for-both-brightspace-and-e-proctoring\" aria-expanded=\"false\" aria-controls=\"slideme-what-is-the-process-of-using-my-computer-for-both-brightspace-and-e-proctoring\" class=\"slideme__heading slideme__trigger\">What is the process of using my computer for both Brightspace and e-Proctoring?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-is-the-process-of-using-my-computer-for-both-brightspace-and-e-proctoring\" aria-hidden=\"true\">\n\t\t\t<p>To use your computer for both Brightspace and e-Proctoring, you need to have Zoom running in the background while working in Brightspace. It is important to regularly check the Zoom application for any announcements. Another option is to split your screen, dedicating most of the space to Brightspace and keeping the Zoom app window smaller in one corner. You can easily move and resize the Zoom session window according to your convenience.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-i-do-not-meet-the-technical-requirement-for-e-proctoring-what-should-i-do\" aria-expanded=\"false\" aria-controls=\"slideme-i-do-not-meet-the-technical-requirement-for-e-proctoring-what-should-i-do\" class=\"slideme__heading slideme__trigger\">I do not meet the technical requirement for e-Proctoring, what should I do?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-i-do-not-meet-the-technical-requirement-for-e-proctoring-what-should-i-do\" aria-hidden=\"true\">\n\t\t\t<p>Please inform the instructor about the current situation while copying\u00a0<a href=\"&#109;&#x61;&#105;&#x6c;&#116;&#x6f;&#58;&#x6f;n&#x6c;i&#x6e;e&#x65;x&#97;&#x6d;&#115;&#x40;&#99;&#x61;&#114;&#x6c;&#101;&#x74;o&#x6e;&#46;&#x63;a\">onli&#110;&#101;&#101;&#120;&#97;&#x6d;&#x73;&#x40;&#x63;&#x61;&#x72;&#x6c;eton&#46;&#99;&#97;<\/a>.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-if-i-have-privacy-concerns-regarding-sharing-my-image-through-the-webcam\" aria-expanded=\"false\" aria-controls=\"slideme-what-if-i-have-privacy-concerns-regarding-sharing-my-image-through-the-webcam\" class=\"slideme__heading slideme__trigger\">What if I have privacy concerns regarding sharing my image through the webcam?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-if-i-have-privacy-concerns-regarding-sharing-my-image-through-the-webcam\" aria-hidden=\"true\">\n\t\t\t<p>Ask your course instructor about the alternative modes of assessment that are available.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-i-am-experiencing-issues-with-my-screen-share-or-webcam\" aria-expanded=\"false\" aria-controls=\"slideme-i-am-experiencing-issues-with-my-screen-share-or-webcam\" class=\"slideme__heading slideme__trigger\">I am experiencing issues with my screen share or webcam.<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-i-am-experiencing-issues-with-my-screen-share-or-webcam\" aria-hidden=\"true\">\n\t\t\t<p>Please take a screenshot of an error (if you receive any). If this happens while you are not actually writing an exam,\u00a0<a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/14\/create\/257\">submit an exam support request<\/a>, with the screenshot attached, and the necessary assistance will be provided to you. If the examination is in progress, inform your proctor and continue the session as usual (if the problem is with the microphone, log in with Listen only). After the exam is over,\u00a0<a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/14\/create\/257\">submit an exam support request<\/a>\u00a0with the screenshot attached, and the support team will get in touch with you to troubleshoot the problem before future sessions.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-i-currently-dont-have-internet-access-so-i-need-to-utilize-my-cell-phone-as-a-hotspot\" aria-expanded=\"false\" aria-controls=\"slideme-i-currently-dont-have-internet-access-so-i-need-to-utilize-my-cell-phone-as-a-hotspot\" class=\"slideme__heading slideme__trigger\">I currently don&#8217;t have internet access, so I need to utilize my cell phone as a hotspot.<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-i-currently-dont-have-internet-access-so-i-need-to-utilize-my-cell-phone-as-a-hotspot\" aria-hidden=\"true\">\n\t\t\t<p>Using your cell phone as a hotspot is a suitable solution. It is not necessary to turn off your cell phone, even if it is not being used for e-Proctoring. Please keep it visible at all times.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-i-have-an-upcoming-exam-but-ill-be-in-a-country-where-zoom-might-be-blocked-due-to-a-firewall-what-steps-should-i-take-to-address-this-issue\" aria-expanded=\"false\" aria-controls=\"slideme-i-have-an-upcoming-exam-but-ill-be-in-a-country-where-zoom-might-be-blocked-due-to-a-firewall-what-steps-should-i-take-to-address-this-issue\" class=\"slideme__heading slideme__trigger\">I have an upcoming exam, but I&#8217;ll be in a country where Zoom might be blocked due to a firewall. What steps should I take to address this issue?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-i-have-an-upcoming-exam-but-ill-be-in-a-country-where-zoom-might-be-blocked-due-to-a-firewall-what-steps-should-i-take-to-address-this-issue\" aria-hidden=\"true\">\n\t\t\t<p>You can test access, as well as the webcam, the screen sharing, and the microphone, on\u00a0<a href=\"https:\/\/zoom.us\/test\">Zoom\u2019s website<\/a>. If you are unable to access the website, you may need to\u00a0<a href=\"https:\/\/carleton.ca\/its\/help-centre\/remote-access\/\">configure Carleton\u2019s Virtual Private Network (VPN)<\/a>. Please make sure to set up VPN prior to exam day. If you are unable to see or hear yourself, please take a screenshot of the error that you receive (if any) and\u00a0<a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/14\/create\/257\">submit an exam support request<\/a>\u00a0with the screenshot attached \u2013 the necessary assistance will be provided to you.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-i-have-misplaced-my-student-id-or-do-not-possess-one-would-it-still-be-possible-for-me-to-take-part\" aria-expanded=\"false\" aria-controls=\"slideme-i-have-misplaced-my-student-id-or-do-not-possess-one-would-it-still-be-possible-for-me-to-take-part\" class=\"slideme__heading slideme__trigger\">I have misplaced my student ID or do not possess one. Would it still be possible for me to take part?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-i-have-misplaced-my-student-id-or-do-not-possess-one-would-it-still-be-possible-for-me-to-take-part\" aria-hidden=\"true\">\n\t\t\t<p>Yes, you will. In that case, please be prepared to show a government-issued photo ID for the authentication (e.g., a driver\u2019s license, a provincial photo card, or a passport).<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-can-i-use-a-scrap-paper-during-my-exam\" aria-expanded=\"false\" aria-controls=\"slideme-can-i-use-a-scrap-paper-during-my-exam\" class=\"slideme__heading slideme__trigger\">Can I use a scrap paper during my exam?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-can-i-use-a-scrap-paper-during-my-exam\" aria-hidden=\"true\">\n\t\t\t<p>Yes, you can use scrap paper during the exam if it is authorized by your instructor. It is important, however, to show both sides of the sheets to the proctor to verify they are blank to start with. Use good judgment and follow the instructions when the proctor asks you to show your environment. You may be required to destroy used scrap paper in view of the proctor after the exam.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-should-i-do-if-my-parent-or-housemate-came-into-my-room-while-i-was-taking-my-exam\" aria-expanded=\"false\" aria-controls=\"slideme-what-should-i-do-if-my-parent-or-housemate-came-into-my-room-while-i-was-taking-my-exam\" class=\"slideme__heading slideme__trigger\">What should I do if my parent or housemate came into my room while I was taking my exam?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-should-i-do-if-my-parent-or-housemate-came-into-my-room-while-i-was-taking-my-exam\" aria-hidden=\"true\">\n\t\t\t<p>In case a member of your household enters the room during the assessment and asks an unrelated question, there&#8217;s no need to worry. Kindly inform them that you are in the middle of an exam and request them to give you some privacy until the exam is finished.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-i-got-disconnected-from-the-zoom-call-during-the-e-proctoring-session\" aria-expanded=\"false\" aria-controls=\"slideme-i-got-disconnected-from-the-zoom-call-during-the-e-proctoring-session\" class=\"slideme__heading slideme__trigger\">I got disconnected from the Zoom call during the e-Proctoring session.<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-i-got-disconnected-from-the-zoom-call-during-the-e-proctoring-session\" aria-hidden=\"true\">\n\t\t\t<p>Please re-enter the meeting or use the Zoom activity link to reconnect. After reconnecting, please notify your proctor regarding what occurred.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-what-should-i-do-if-i-require-a-break-during-my-examination\" aria-expanded=\"false\" aria-controls=\"slideme-what-should-i-do-if-i-require-a-break-during-my-examination\" class=\"slideme__heading slideme__trigger\">What should I do if I require a break during my examination?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-what-should-i-do-if-i-require-a-break-during-my-examination\" aria-hidden=\"true\">\n\t\t\t<p>If you need to leave your computer\u2019s vicinity with the intention of returning (e.g., to take a washroom break), you are required to let your proctor know beforehand. Please notify them through the chat and wait for their confirmation (similar to the face-to-face procedures). You are not permitted to leave the e-Proctoring session until all students in your course have digitally signed in, which is typically 45 minutes after the start of the exam.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-my-internet-connection-was-disrupted-in-the-midst-of-the-exam-causing-me-to-lose-access-to-zoom\" aria-expanded=\"false\" aria-controls=\"slideme-my-internet-connection-was-disrupted-in-the-midst-of-the-exam-causing-me-to-lose-access-to-zoom\" class=\"slideme__heading slideme__trigger\">My Internet connection was disrupted in the midst of the exam, causing me to lose access to Zoom<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-my-internet-connection-was-disrupted-in-the-midst-of-the-exam-causing-me-to-lose-access-to-zoom\" aria-hidden=\"true\">\n\t\t\t<p>Please reach out to the Examination Emergency Support team:<\/p>\n<p>Exam-Related Emergency Toll-Free Call Line: 1-877-557-2930 (Canada &amp; USA)<\/p>\n<p>Outside Canada\/US Exam Emergency: +1-613-518-2601<\/p>\n<p>Non-Urgent Exam Related Issues:\u00a0<a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/14\/create\/257\">Submit an Exam Support Request<\/a><\/p>\n<p>The Emergency Support line operates during the Final Exam and Deferred Exam periods during hours when exams are scheduled. During the teaching semester the support line operates during the exam hours of courses who have opted for one of the McIntyre Exam Centre\u2019s exam services.<\/p>\n<p>By\u00a0<a href=\"&#x6d;&#x61;&#105;l&#x74;&#x6f;&#58;&#79;n&#x6c;&#x69;&#110;&#101;E&#x78;&#x61;&#109;s&#64;&#x63;&#x61;&#114;l&#x65;&#x74;&#111;&#110;&#46;&#x63;&#x61;\">email<\/a>.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-i-have-completed-the-exam-and-submitted-my-answers-what-should-i-do-now\" aria-expanded=\"false\" aria-controls=\"slideme-i-have-completed-the-exam-and-submitted-my-answers-what-should-i-do-now\" class=\"slideme__heading slideme__trigger\">I have completed the exam and submitted my answers. What should I do now?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-i-have-completed-the-exam-and-submitted-my-answers-what-should-i-do-now\" aria-hidden=\"true\">\n\t\t\t<p>Upon completion of your exam, you are required to show the submission page to your proctor via screen sharing or video. Please wait for their confirmation before leaving the e-Proctoring session. We kindly ask you to be patient as your proctor may be signing out other students at the same time.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-can-i-wear-headphones-during-the-exam\" aria-expanded=\"false\" aria-controls=\"slideme-can-i-wear-headphones-during-the-exam\" class=\"slideme__heading slideme__trigger\">Can I wear headphones during the exam?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-can-i-wear-headphones-during-the-exam\" aria-hidden=\"true\">\n\t\t\t<p>The same Policy for in-person assessments is applicable to online examinations, therefore, the use of headphones is not permitted. Please ensure that your environment mirrors that of a traditional exam room.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-am-i-permitted-to-use-a-virtual-background-or-a-blur-effect-for-the-video\" aria-expanded=\"false\" aria-controls=\"slideme-am-i-permitted-to-use-a-virtual-background-or-a-blur-effect-for-the-video\" class=\"slideme__heading slideme__trigger\">Am I permitted to use a virtual background or a blur effect for the video?<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-am-i-permitted-to-use-a-virtual-background-or-a-blur-effect-for-the-video\" aria-hidden=\"true\">\n\t\t\t<p>The use of virtual background or background blur is prohibited for e-Proctoring. Please select \u2018x\u2019 (None) for \u201cVirtual background settings\u201d:<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n\n<div class=\"slideme\">\n\t<dl class=\"slideme__list\">\n\n\t\t<dt class=\"slideme__term\"><a href=\"#slideme-is-there-an-ideal-location-to-take-the-exam-what-if-i-have-a-roommate-zoom\" aria-expanded=\"false\" aria-controls=\"slideme-is-there-an-ideal-location-to-take-the-exam-what-if-i-have-a-roommate-zoom\" class=\"slideme__heading slideme__trigger\">Is there an ideal location to take the exam? What if I have a roommate? (Zoom)<\/a><\/dt>\n\n\t\t<dd class=\"slideme__description\" id=\"slideme-is-there-an-ideal-location-to-take-the-exam-what-if-i-have-a-roommate-zoom\" aria-hidden=\"true\">\n\t\t\t<p>Use a place with good Internet connectivity, low noise, and good lighting. Ensure there is no one around you. Keep your phone off for the entire duration of the exam unless you use it for Zoom If you have a roommate who is taking the same exam, please find a different location to write yours.<\/p>\n\t\t<\/dd>\n\n\t<dl>\n<\/div>\n<\/section>\n\n<h2>e-Proctoring Instructional Videos<\/h2>\n<div class=\"content__video\"><iframe loading=\"lazy\" title=\"Carleton e-Proctoring - Regular CoMaS Instructional Video (Windows)\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/mztVysDYFAM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<p><\/p>\n<div class=\"content__video\"><iframe loading=\"lazy\" title=\"Carleton e-Proctoring - Regular CoMaS Instructional Video (macOS)\" width=\"500\" height=\"375\" src=\"https:\/\/www.youtube.com\/embed\/e4KFd1oIWOo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<p><\/p>\n<div class=\"content__video\"><iframe loading=\"lazy\" title=\"Carleton e-Proctoring - Zoom Instructional Video\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/85hrkEfLKv0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<h3>All instructional playlist videos<\/h3>\n<p>(Includes all CoMaS Hybrid mode videos)<\/p>\n<div class=\"content__video\"><iframe loading=\"lazy\" title=\"Carleton e-Proctoring - 2025 Instructional Videos\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/videoseries?list=PL0Ngz0DVRn3pBiaZyUVvVCZXwWLjkn78_\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Since the introduction of e-proctoring during the COVID-19 pandemic, Scheduling and Examination Services have continued to offer this service for both online and in-person digital assessments. This is available for course instructors teaching online or those who wish their exams to be conducted online. Our aim is to maintain the academic integrity of our programs, [&hellip;]<\/p>\n","protected":false},"author":43,"featured_media":0,"parent":6712,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>e-Proctoring - Scheduling and Examination Services<\/title>\n<meta name=\"description\" content=\"Since the introduction of e-proctoring during the COVID-19 pandemic, Scheduling and Examination Services have continued to offer this service for both\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carleton.ca\/ses\/online-exams\/e-proctoring\/\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/carleton.ca\/ses\/online-exams\/e-proctoring\/\",\"url\":\"https:\/\/carleton.ca\/ses\/online-exams\/e-proctoring\/\",\"name\":\"e-Proctoring - 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