Phoenix business case doomed from start, experts say
2009 report that led to adoption of failing federal government pay system obtained by Radio-Canada
By Julie Ireton, CBC News Posted: Oct 04, 2017 5:00 AM ET Last Updated: Oct 04, 2017 5:00 AM ET
“I think the lessons and the mess go hand in hand,” said Robert Shepherd, a former government executive and current professor at the School of Public Policy and Administration at Carleton University, and a researcher of ethics and accountability within the federal government.
Shepherd said it’s not the first time the federal government has “made a mess” of large procurement contracts.
“One can go back to helicopters, to ships, to fighter jets, to large service contracts. Phoenix is just one in a long line.”
Cuts to the core of the public service over the past several decades are also to blame for a lack of key talent inside departments to draft recommendations and develop big projects, according to Shepherd.