{"id":614,"date":"2026-07-03T12:16:13","date_gmt":"2026-07-03T16:16:13","guid":{"rendered":"https:\/\/carleton.ca\/strategic-plan\/?post_type=cu_people&#038;p=614"},"modified":"2026-10-09T15:03:55","modified_gmt":"2026-10-09T19:03:55","slug":"nancy-arnold","status":"publish","type":"cu_people","link":"https:\/\/carleton.ca\/strategic-plan\/people\/nancy-arnold\/","title":{"rendered":"Nancy Arnold"},"content":{"rendered":"<header class=\"mb-6 cu-pageheader cu-component-updated md:mb-12\">\n    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] relative after:absolute after:h-px after:bottom-0 pb-5 after:w-10 after:bg-cu-red after:left-px\">\n                    \n             \n                \n            <\/h1>\n\n    \n    <\/header>\n\n\n\n\n\n<p class=\"wp-block-paragraph\">Nancy Arnold is Director of the Office of Quality Initiatives at Carleton University, where she leads a team dedicated to advancing continuous improvement across the institution.&nbsp;At Carleton, she&nbsp;has held progressive roles within Financial Services and the Office of Quality Initiatives.&nbsp;Arnold\u2019s&nbsp;more than&nbsp;20-year&nbsp;career in higher education has been driven by a commitment to organizational excellence and supporting individuals,&nbsp;teams&nbsp;and communities in achieving their full potential.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Arnold\u2019s work focuses on leadership development, strategic planning, learning and professional development, Lean process improvement, benchmarking, healthy&nbsp;workplaces&nbsp;and service excellence. A collaborative and&nbsp;strength-oriented leader, she values the role of effective processes, engaged&nbsp;communities&nbsp;and continuous learning in achieving institutional goals. Throughout&nbsp;Arnold\u2019s&nbsp;career at Carleton, she has played key leadership roles in several university-wide initiatives, including serving as lead facilitator for Carleton Leader, co-chairing the Strategy for Community Engagement and the university\u2019s inaugural Digital Strategy, supporting Strategic Integrated Planning efforts, and establishing Service Excellence Standards and Awards.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Through her involvement in the Towards Carleton@100&nbsp;strategic visioning process, Nancy contributes a deep understanding of organizational excellence, leadership&nbsp;development&nbsp;and institutional planning to support the university\u2019s long-term success.&nbsp;<\/p>\n","protected":false},"author":47,"featured_media":615,"template":"","meta":{"_acf_changed":false,"cu_people_first_name":"Nancy","cu_people_last_name":"Arnold","cu_people_initials":"NA","footnotes":"","_links_to":"","_links_to_target":""},"cu_people_type":[44],"cu_people_expertise":[],"class_list":["post-614","cu_people","type-cu_people","status-publish","has-post-thumbnail","hentry","cu_people_type-leadership-team"],"acf":{"cu_people_job_title":"Director (Office of Quality Initiatives)","cu_people_degree":"","cu_building":"","cu_people_office_num":"","cu_people_pronoun":"","cu_people_designation":"","cu_people_email":"","cu_people_phone":"","cu_people_phone_ext":"","cu_people_linkedin":"","cu_people_bluesky":"","cu_people_twitter":"","cu_people_instagram":"","cu_people_facebook":"","cu_people_website":"","cu_people_orcid":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/strategic-plan\/wp-json\/wp\/v2\/cu_people\/614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/strategic-plan\/wp-json\/wp\/v2\/cu_people"}],"about":[{"href":"https:\/\/carleton.ca\/strategic-plan\/wp-json\/wp\/v2\/types\/cu_people"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/strategic-plan\/wp-json\/wp\/v2\/users\/47"}],"version-history":[{"count":3,"href":"https:\/\/carleton.ca\/strategic-plan\/wp-json\/wp\/v2\/cu_people\/614\/revisions"}],"predecessor-version":[{"id":1094,"href":"https:\/\/carleton.ca\/strategic-plan\/wp-json\/wp\/v2\/cu_people\/614\/revisions\/1094"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/carleton.ca\/strategic-plan\/wp-json\/wp\/v2\/media\/615"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/strategic-plan\/wp-json\/wp\/v2\/media?parent=614"}],"wp:term":[{"taxonomy":"cu_people_type","embeddable":true,"href":"https:\/\/carleton.ca\/strategic-plan\/wp-json\/wp\/v2\/cu_people_type?post=614"},{"taxonomy":"cu_people_expertise","embeddable":true,"href":"https:\/\/carleton.ca\/strategic-plan\/wp-json\/wp\/v2\/cu_people_expertise?post=614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}