{"id":13,"date":"2013-12-02T10:50:05","date_gmt":"2013-12-02T15:50:05","guid":{"rendered":"http:\/\/carleton.ca\/studentaccounts\/?page_id=13"},"modified":"2014-02-06T15:27:26","modified_gmt":"2014-02-06T20:27:26","slug":"news-information","status":"publish","type":"page","link":"https:\/\/carleton.ca\/studentaccounts\/news-information\/","title":{"rendered":"News and Information"},"content":{"rendered":"

Thursday, April 9, 2026<\/p>

CUSA Health & Dental Plan<\/h3>

New for Fall 2026! All undergraduate students in 1.5 credits or more will be automatically enrolled in the CUSA Health and Dental Plan. This change lowers the eligibility threshold from 2.0 credits to 1.5 credits, aligning it with other student fees. Now if you drop a course, but maintain your full-time status with Carleton\u2019s... More<\/span><\/p><\/a><\/div>

Thursday, January 15, 2026<\/p>

Student Accounts Office Closure: March 11, 2026<\/h3>

Due to expected inclement weather, Student Accounts Office will be closed on Wednesday, March 11, 2026. Full service will still be available: Telephone: 613-520-3626 Email: student_accounts@carleton.ca Please reach out if you have any student account related inquiries. Thank... More<\/span><\/p><\/a><\/div>

Friday, November 21, 2025<\/p>

CIBC GPS Scheduled Maintenance November 22, 2025<\/h3>

CIBC Global Payment Solution (GPS) Portal - Due to scheduled maintenance, international payment option will be unavailable on November 22 during downtime periods, each lasting up to between 5 and 30 minutes: First Downtime Window: Anytime between 11:00 AM \u2013 11:30 PM (EST) Second Downtime Window: Anytime between 3:00 PM \u2013 3:30 PM... More<\/span><\/p><\/a><\/div>

Thursday, August 14, 2025<\/p>

Convera Scheduled Maintenance Aug 15 @ 21:00 – Aug 16 @ 6:00<\/h3>

Convera - Due to scheduled maintenance, international payment option will be unavailable from: Friday, August 15, 2025, at 9:00 pm through to Saturday, August 16, 2025, at 6:00 am... More<\/span><\/p><\/a><\/div>

Friday, June 13, 2025<\/p>

Student Accounts Office Closure: June 17, 2025<\/h3>

The Student Accounts Office will be closed on June 17, 2025, from 10:15 to 1:00 pm. For student account related inquiries, please contact us by email (student_accounts@carleton.ca) and we will be happy to assist you. Student Accounts office will return to regular business hours on Wednesday, June 18, 2025. We apologize for any inconvenience... More<\/span><\/p><\/a><\/div>

Wednesday, February 12, 2025<\/p>

Student Accounts Office Closure: February 13, 2025<\/h3>

Due to expected inclement weather, Student Accounts Office will be closed Thursday, February 13, 2025. Full service will still be available: Telephone: 613-560-3626 Email: student_accounts@carleton.ca Please reach out if you have any student account related inquiries. Thank... More<\/span><\/p><\/a><\/div>

Friday, December 20, 2024<\/p>

University Holiday Closure<\/h3>

Please note that the University and the Student Accounts Office will be closed on December 24, 2024 at 4:30PM and will re-open on January 3, 2025 at 8:30AM. During this time, payments will not be posted to the student account. All payments received during the closure will be applied to the student account in... More<\/span><\/p><\/a><\/div>

Monday, December 16, 2024<\/p>

Student Accounts Office Closure: December 18, 2024<\/h3>

The Student Accounts Office will be closed on December 18, 2024, from 12:15 to 3:45 pm. For student account related inquiries, please contact us by email (student_accounts@carleton.ca) and we will be happy to assist you. Student Accounts office will return to regular business hours on Thursday, December 19, 2024. We apologize for any inconvenience... More<\/span><\/p><\/a><\/div>

Thursday, September 12, 2024<\/p>

Student Accounts Office Closure: September 12, 2024<\/h3>

The Student Accounts in-person service will re-open Friday, September 13 at 8:30 am. For student account related inquiries, please contact us by phone or email and we will be happy to help. 613-520-2600 x3626,... More<\/span><\/p><\/a><\/div>

Thursday, May 16, 2024<\/p>

Student Accounts Office Closure: May 22, 2024, from 2:00-4:00 PM<\/h3>

The Student Accounts Office will be closed on Wednesday, May 22nd, 2024, from 2:00 to 4:00 pm. However, phones will continue to be answered during this time. For student account related inquiries, please email student_accounts@carleton.ca. We apologize for any inconvenience this may... More<\/span><\/p><\/a><\/div>

Tuesday, March 12, 2024<\/p>

Win 1 of 3 Prepaid Card from CIBC International Student Pay<\/h3>

Chance to win 1 of 3 $300 Prepaid card when you pay your tuition through CIBC International Student Pay. Limited time offer. See details... More<\/span><\/p><\/a><\/div>

Thursday, December 21, 2023<\/p>

University Holiday Closure<\/h3>

Please note that the University and the Student Accounts Office will be closed on December 22, 2023 at 4:30PM and will re-open on January 4, 2024 at 8:30AM. During this time, payments will not be posted to the student account. All payments received during the closure will be applied to the student account on... More<\/span><\/p><\/a><\/div>

Wednesday, November 8, 2023<\/p>

Win 1 of 3 Prepaid Card from CIBC International Student Pay<\/h3>

Chance to win 1 of 3 $300 Prepaid card when you pay your tuition through CIBC International Student Pay. Limited time offer. See details... More<\/span><\/p><\/a><\/div>

Thursday, October 12, 2023<\/p>

Convera – Unavailable Oct 13 – Oct 14 & Oct 20 – Oct 21, 2023<\/h3>

Convera - International payment option will be unavailable from: Friday, October 13, 2023 at 11:00 pm through to Saturday, October 14, 2023 at 9:00 am, and Friday, October 20, 2023 at 11:00 pm through to Saturday, October 21, 2023 at 9:00 am.... More<\/span><\/p><\/a><\/div>

Friday, July 21, 2023<\/p>

Win 1 of 3 Prepaid Card from CIBC International Student Pay<\/h3>

Chance to win 1 of 3 $300 Prepaid card when you pay your tuition through CIBC International Student Pay. Limited time offer. See details... More<\/span><\/p><\/a><\/div>

Monday, June 19, 2023<\/p>

Student Accounts closed on June 21 at 1PM<\/h3>

The Student Accounts Office will be closed on June 21st, 2023 at 1PM and re-open on June 22nd, 2023 at 8:30AM. We apologize for any inconvenience this may cause.... More<\/span><\/p><\/a><\/div>

Wednesday, January 11, 2023<\/p>

Convera – Unavailable Jan 13-15, 2023<\/h3>

Convera - international payment option will be unavailable from Friday, January 13, 2023 at midnight through to Monday, January 16, 2023 at midnight.... More<\/span><\/p><\/a><\/div>

Thursday, December 22, 2022<\/p>

University closed December 24-January 3 (Inclusive)<\/h3>

The University is closed from December 24-January 3 (inclusive). The University will re-open at 8:30AM on January... More<\/span><\/p><\/a><\/div>

Friday, October 7, 2022<\/p>

WUBS GlobalPay is now Convera<\/h3>

WUBS GlobalPay is now Convera. Payments made through WUBS GlobalPay will still come through to Carleton University, nothing has changed except the branding. For more information on this payment option, please check out our payment methods... More<\/span><\/p><\/a><\/div>

Friday, October 7, 2022<\/p>

CIBC International StudentPay<\/h3>

Carleton has partnered with CIBC International StudentPay as a payment option for making payments from a non-Canadian bank account. For more information, please check out our Payment Method... More<\/span><\/p><\/a><\/div>

Friday, May 13, 2022<\/p>

Tuition Fees for Fall 2022 \/ Winter 2023<\/h3>

Tuition fees for the upcoming academic year, Fall 2022 \/ Winter 2023 have not yet been finalized. Once finalized and approved by the Board of Governors, tuition fees will be posted on our website. Please expect them to be posted by the end of... More<\/span><\/p><\/a><\/div>

Monday, February 28, 2022<\/p>

Payments to Luhansk and Donetsk Regions. of Ukraine<\/h3>

As of February 24, 2022, Western Union Business Solutions (WUBS) will not support payments to\/from\/involving Luhansk and Donetsk regions of... More<\/span><\/p><\/a><\/div>

Friday, February 25, 2022<\/p>

International transfers to and from Russia suspended<\/h3>

Western Union Business Solutions has suspended all transactions to and from Russia until further... More<\/span><\/p><\/a><\/div>

Tuesday, August 24, 2021<\/p>

I just made a payment, is it too late? Will I get a late charge?<\/h3>

If you made a domestic bill payment or an international currency transfer payment via GlobalPay prior to or on August 25 but received a late fee, the late fee will automatically reverse when your payment is applied to your account. If you are receiving funding from a Canadian government student aid program such as... More<\/span><\/p><\/a><\/div>

Thursday, August 19, 2021<\/p>

Special offer for students from China!<\/h3>

Special offer for students from China from WU\u00ae GlobalPay. You can get reduced FX rates on your payments when you pay by UnionPay debit card on WU\u00ae GlobalPay for Students. This offer is a limited time offer, open until October 14, 2021 Select UnionPay debit card as your chosen payment method and you will... More<\/span><\/p><\/a><\/div>

Friday, February 12, 2021<\/p>

Student Accounts Closed February 15<\/h3>

The University is closed on February 15, 2021 for the statutory holiday, family... More<\/span><\/p><\/a><\/div>

Thursday, January 7, 2021<\/p>

UPass Rate Change for Fall 2020 and Winter 2021<\/h3>

After coordinating with OCTranspo, the UPass rate of $218.03 was reduced to $212.71 for both the fall 2020 and winter 2021 terms. If you were charged the UPass in the fall 2020 or winter 2021 terms, your account has already been... More<\/span><\/p><\/a><\/div>

Tuesday, December 22, 2020<\/p>

Holiday Closure 2020<\/h3>

Student Accounts will be closed as of 4:30pm on December 23 2020 until 8:30am on January 6 2021. If you send an email to student_accounts@carleton.ca during that timeframe, we will respond upon our... More<\/span><\/p><\/a><\/div>

Wednesday, June 17, 2020<\/p>

International Currency Transfer Unavailable June 20-21<\/h3>

The International Currency Transfer payment method will be unavailable on June 20 from 8pm until June 21 at 8 am EST due to platform upgrades and maintenance. We apologize for any inconvenience this may... More<\/span><\/p><\/a><\/div>

Thursday, May 7, 2020<\/p>

International Currency Transfer Unavailable May 16-17<\/h3>

The International Currency Transfer payment method will be unavailable on May 16 from 8pm until May 17 at 6 am EST due to platform upgrades and maintenance. We apologize for any inconvenience this may... More<\/span><\/p><\/a><\/div>

Thursday, March 19, 2020<\/p>

Temporarily Closing Walk-in Services<\/h3>

With the evolving COVID-19 situation, our department will not be offering any walk-in availability effective March 19 in an effort to implement social distancing. Student Accounts will still be available to answer inquiries by email. Please make sure you send your inquiry to student_accounts@carleton.ca from your Carleton University email address... More<\/span><\/p><\/a><\/div>

Sunday, March 15, 2020<\/p>

Student Accounts Closed March 16<\/h3>

The university has closed all non-essential services on March 16. Student Accounts will not be available during this time. If you have any questions about your student account, please contact us by email at student_accounts@carleton.ca. Emails will be answered upon reopening. Carleton University has prepared a list of frequently asked questions... More<\/span><\/p><\/a><\/div>

Thursday, March 12, 2020<\/p>

Encouraging Social Distancing<\/h3>

With the evolving COVID-19 situation, our department is encouraging all students to practice social distancing by avoiding visiting our office in person. If you have any questions about your student account, please contact our department by email at student_accounts@carleton.ca or call us at 613-520-2600 x3626. Thank you for your... More<\/span><\/p><\/a><\/div>

Monday, December 23, 2019<\/p>

University Closed December 24-January 2<\/h3>

The University is closed between December 24, 2019 and January 2, 2020. We will reopen on January 3,... More<\/span><\/p><\/a><\/div>

Friday, October 18, 2019<\/p>

International Currency Transfer Unavailable October 19<\/h3>

The International Currency Transfer payment method will be unavailable on October 19 from 10pm until October 20 at 10 am EST due to platform upgrades and maintenance. We apologize for any inconvenience this may... More<\/span><\/p><\/a><\/div><\/div>

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