{"id":637,"date":"2024-11-15T14:07:18","date_gmt":"2024-11-15T19:07:18","guid":{"rendered":"https:\/\/carleton.ca\/students-enrolment\/?page_id=637"},"modified":"2025-11-06T11:59:02","modified_gmt":"2025-11-06T16:59:02","slug":"approval-processes-for-communications-tools","status":"publish","type":"page","link":"https:\/\/carleton.ca\/students-enrolment\/student-communication\/approval-processes-for-communications-tools\/","title":{"rendered":"Approval Processes for Communications Tools"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Approval Processes for Communications Tools\n                    <\/h1>\n                \n                                \n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n<h3 id=\"carleton-email\" class=\"wp-block-heading\">Carleton Email<\/h3>\n\n\n\n<p>Approval process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strategic Initiatives (Students and Enrolment) oversees requests for Campaign Monitor administrative access for undergraduate and special student mailing lists<\/li>\n\n\n\n<li>Graduate Studies oversees requests for Campaign Monitor administrative access for graduate student mailing lists<\/li>\n\n\n\n<li>Bulk emails are sent via Campaign Monitor, Banner or StarRez in collaboration with the Registrar\u2019s Office, Graduate Studies and\/or the Vice-President (Students and Enrolment) or their delegate(s)<\/li>\n\n\n\n<li>Emails must follow guidelines and requirements as outlined in the Student Communication Policy<\/li>\n\n\n\n<li>Email administrators must only send emails to their specific audience(s)<\/li>\n\n\n\n<li>Communication sent by email must be owned by the department or sender and not sent on behalf of another department or person or copied from another communication vehicle<\/li>\n\n\n\n<li>Email administrators must not send out email out to students if it is not in regard to university business<\/li>\n<\/ul>\n\n\n\n<p>Notes\/Training\/Resources<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/carleton.ca\/secretariat\/wp-content\/uploads\/sites\/158\/2025\/10\/Student-Communication-Policy-2025.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Student Communication Policy<\/a>\u00a0[PDF, 179 KB]<\/li>\n\n\n\n<li><a href=\"mailto:vpstudents@carleton.ca\">Email&nbsp;vpstudents@carleton.ca<\/a><\/li>\n<\/ul>\n\n\n\n<h3 id=\"newsletters\" class=\"wp-block-heading\">Newsletters<\/h3>\n\n\n\n<h4 id=\"undergraduate-student-newsletter\" class=\"wp-block-heading\">Undergraduate student newsletter<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strategic Initiatives (Students and Enrolment)<\/li>\n<\/ul>\n\n\n\n<p>Notes\/Training\/Resources<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&nbsp;<a href=\"https:\/\/i.carleton.ca\/student-support\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Submission form<\/a>.<\/li>\n<\/ul>\n\n\n\n<h4 id=\"graduate-student-newsletter\" class=\"wp-block-heading\">Graduate student newsletter<\/h4>\n\n\n\n<p>Approval process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Grad Studies<\/li>\n<\/ul>\n\n\n\n<p>Notes\/Training\/Resources<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Newsletter submissions should go to <a href=\"mailto:thegraduate@carleton.ca\" target=\"_blank\" rel=\"noreferrer noopener\">thegraduate@carleton.ca<\/a><\/li>\n<\/ul>\n\n\n\n<h4 id=\"faculty-student-newsletters\" class=\"wp-block-heading\">Faculty student newsletters<\/h4>\n\n\n\n<p>Approval process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Individual faculties produce regular newsletters targeting their specific audiences<\/li>\n<\/ul>\n\n\n\n<p>Notes\/Training\/Resources<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Submit faculty-specific news to the corresponding newsletter through faculty communications officers<\/li>\n\n\n\n<li>Communications officers have individual process and timelines for submissions<\/li>\n\n\n\n<li>Campaign Monitor is the university&#8217;s email marketing platform. <a href=\"https:\/\/i.carleton.ca\/campaignmonitor\/\" target=\"_blank\" rel=\"noreferrer noopener\">Campaign Monitor access requests and resources are available through the intranet<\/a><\/li>\n<\/ul>\n\n\n\n<h3 id=\"student-portal-tools\" class=\"wp-block-heading\">Student Portal Tools<\/h3>\n\n\n\n<h4 id=\"carleton360-intray\" class=\"wp-block-heading\">Carleton360 intray<\/h4>\n\n\n\n<p>Approval process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strategic Initiatives (Students and Enrolment) oversees requests for Carleton360 administrative access for undergraduate and special students<\/li>\n\n\n\n<li>Graduate Studies oversees requests for Carleton360 administrative access for graduate students<\/li>\n<\/ul>\n\n\n\n<p>Notes\/Training\/Resources<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/carleton.ca\/secretariat\/wp-content\/uploads\/sites\/158\/2025\/10\/Student-Communication-Policy-2025.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Student Communication Policy<\/a>\u00a0[PDF, 179 KB]<\/li>\n\n\n\n<li><a href=\"mailto:vpstudents@carleton.ca\">Email&nbsp;vpstudents@carleton.ca<\/a><\/li>\n<\/ul>\n\n\n\n<h4 id=\"carleton-central\" class=\"wp-block-heading\">Carleton Central<\/h4>\n\n\n\n<p>Approval process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Student Systems Support<\/li>\n<\/ul>\n\n\n\n<p>Notes\/Training\/Resources<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Requests for administrator access to Carleton Central should go through Assistant Registrar, Student Services and Communication<\/li>\n<\/ul>\n\n\n\n<h4 id=\"brightspace\" class=\"wp-block-heading\">Brightspace<\/h4>\n\n\n\n<p>Approval process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Teaching and Learning Services (TLS)<\/li>\n<\/ul>\n\n\n\n<p>Notes\/Training\/Resources<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Individual departmental administrators request\u202fcomputing accounts for new faculty members\u202fand contract instructors. Access to\u202fBrightspace is\u202fprovided with your faculty computing account.\u202fTraining is done&nbsp;through\u202fTLS\u202fwith <a href=\"https:\/\/carleton.ca\/brightspace\/\" target=\"_blank\" rel=\"noreferrer noopener\">resources available on the Brightspace website<\/a><\/li>\n\n\n\n<li><a href=\"mailto:tls@carleton.ca\">Email\u202ftls@carleton.ca<\/a><\/li>\n<\/ul>\n\n\n\n<h3 id=\"electronic-signage\" class=\"wp-block-heading\">Electronic Signage<\/h3>\n\n\n\n<h4 id=\"digital-signage-system\" class=\"wp-block-heading\">Digital signage system<\/h4>\n\n\n\n<p>Approval process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Campus Services<\/li>\n<\/ul>\n\n\n\n<p>Notes\/Training\/Resources<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Includes high resolution screens across campus. An advertising fee is applied to submissions<\/li>\n\n\n\n<li>DSS information and <a href=\"https:\/\/carleton.ca\/dss\/submit-content\/\" target=\"_blank\" rel=\"noreferrer noopener\">event submissions can be made to the digital signage system coordinator<\/a><\/li>\n<\/ul>\n\n\n\n<h3 id=\"websites\" class=\"wp-block-heading\">Websites<\/h3>\n\n\n\n<h4 id=\"carleton-homepage\" class=\"wp-block-heading\">Carleton homepage<\/h4>\n\n\n\n<p>Approval process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Department of University Communications<\/li>\n<\/ul>\n\n\n\n<p>Notes\/Training\/Resources<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Requests reviewed on an individual basis<\/li>\n<\/ul>\n\n\n\n<h4 id=\"current-students-site\" class=\"wp-block-heading\">Current students site<\/h4>\n\n\n\n<p>Approval process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strategic Initiatives (Students and Enrolment)<\/li>\n<\/ul>\n\n\n\n<p>Notes\/Training\/Resources<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/i.carleton.ca\/student-support\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Submission form<\/a><\/li>\n<\/ul>\n\n\n\n<h4 id=\"graduate-students-site\" class=\"wp-block-heading\">Graduate students site<\/h4>\n\n\n\n<p>Approval process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Grad Studies<\/li>\n<\/ul>\n\n\n\n<p>Notes\/Training\/Resources<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Website submissions should go to the communications officer in Grad Studies<\/li>\n<\/ul>\n\n\n\n<h4 id=\"faculty\" class=\"wp-block-heading\">Faculty<\/h4>\n\n\n\n<p>Approval process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Individual faculties<\/li>\n<\/ul>\n\n\n\n<p>Notes\/Training\/Resources<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Content reviewed by individual faculties. <a href=\"https:\/\/carleton.ca\/webservices\/support-training\/\">Website training is available through Web Services<\/a><\/li>\n<\/ul>\n\n\n\n<h4 id=\"departments\" class=\"wp-block-heading\">Departments<\/h4>\n\n\n\n<p>Approval process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Individual departments<\/li>\n<\/ul>\n\n\n\n<p>Notes\/Training\/Resources<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/carleton.ca\/webservices\/support-training\/\">Website training is available through Web Services<\/a><\/li>\n\n\n\n<li>Content reviewed by individual faculties<\/li>\n<\/ul>\n\n\n\n<h3 id=\"carleton-mobile-app\" class=\"wp-block-heading\">Carleton Mobile App<\/h3>\n\n\n\n<p>Approval process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strategic Initiatives (Students and Enrolment)<\/li>\n<\/ul>\n\n\n\n<p>Notes\/Training\/Resources<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Submission of elements reviewed on an individual basis and approved by Strategic Initiatives (Students and Enrolment). Student news is pulled from the student website and therefore follows\u00a0the <a href=\"https:\/\/i.carleton.ca\/student-support\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">submission form<\/a> and Student Communication Policy<\/li>\n<\/ul>\n\n\n\n<h3 id=\"event-calendars\" class=\"wp-block-heading\">Event Calendar(s)<\/h3>\n\n\n\n<p>Approval process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Department of University Communications (for main event calendar)<\/li>\n\n\n\n<li>Strategic Initiatives (Students and Enrolment) (student site calendar)<\/li>\n\n\n\n<li>Individual faculties and departments (for faculty and departmental calendars)<\/li>\n<\/ul>\n\n\n\n<p>Notes\/Training\/Resources<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No special access or training required to submit an event, however events must be Carleton-specific<\/li>\n\n\n\n<li>Student events should be submitted to students.carleton.ca using the\u00a0<a href=\"https:\/\/i.carleton.ca\/student-support\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">submission form<\/a><\/li>\n\n\n\n<li>General university events should be <a href=\"https:\/\/events.carleton.ca\/submitting-an-event\/\" target=\"_blank\" rel=\"noreferrer noopener\">submitted to the Department of University Communications<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Carleton Email Approval process: Notes\/Training\/Resources Newsletters Undergraduate student newsletter Notes\/Training\/Resources Graduate student newsletter Approval process: Notes\/Training\/Resources Faculty student newsletters Approval process: Notes\/Training\/Resources Student Portal Tools Carleton360 intray Approval process: Notes\/Training\/Resources Carleton Central Approval process: Notes\/Training\/Resources Brightspace Approval process: Notes\/Training\/Resources Electronic Signage Digital signage system Approval process: Notes\/Training\/Resources Websites Carleton homepage Approval process: Notes\/Training\/Resources Current students [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":619,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[14],"class_list":["post-637","page","type-page","status-publish","hentry","cu_page_type-general"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/students-enrolment\/wp-json\/wp\/v2\/pages\/637","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/students-enrolment\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/students-enrolment\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/students-enrolment\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/students-enrolment\/wp-json\/wp\/v2\/comments?post=637"}],"version-history":[{"count":4,"href":"https:\/\/carleton.ca\/students-enrolment\/wp-json\/wp\/v2\/pages\/637\/revisions"}],"predecessor-version":[{"id":1105,"href":"https:\/\/carleton.ca\/students-enrolment\/wp-json\/wp\/v2\/pages\/637\/revisions\/1105"}],"up":[{"embeddable":true,"href":"https:\/\/carleton.ca\/students-enrolment\/wp-json\/wp\/v2\/pages\/619"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/students-enrolment\/wp-json\/wp\/v2\/media?parent=637"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/students-enrolment\/wp-json\/wp\/v2\/cu_page_type?post=637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}