{"id":71,"date":"2012-10-17T10:31:29","date_gmt":"2012-10-17T14:31:29","guid":{"rendered":"http:\/\/carleton.ca\/technicalservices\/?page_id=71"},"modified":"2025-11-27T14:21:22","modified_gmt":"2025-11-27T19:21:22","slug":"faqs-for-prospective-clients","status":"publish","type":"page","link":"https:\/\/carleton.ca\/technicalservices\/security-assessment\/faqs-for-prospective-clients\/","title":{"rendered":"FAQs for Prospective Clients"},"content":{"rendered":"<p>The installation of a Physical Security System (PSS) in your Department is an investment in the safety of the staff, students, and faculty that enter your workspace, as well as an investment in protecting the assets in your Department.<\/p>\n<p>From the security assessment to the actual installation, it is CSS Technical Services&#8217; goal to ensure a seamless transition for your Department to the new Physical Security System. CSS will work with Departmental administrators and required campus partners to ensure that your Departments new PSS is installed and configured to best meet the needs of the Department while maintaining the adequate level of protection given the risks identified in the security assessment.<\/p>\n<p>Here are a few of the most Frequently Asked Questions that our team receives about Physical Security Systems by prospective clients.<\/p>\n<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-how-is-css-involved\" aria-expanded=\"false\" aria-controls=\"slideme-how-is-css-involved\" class=\"slideme__heading slideme__trigger\">How is CSS involved?<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-how-is-css-involved\" aria-hidden=\"true\"><p><\/p>\n<p>A key component in every security system at Carleton University is people; specifically, CSS has a role in all physical security system layers:<\/p>\n<p>\u2022 With Card Access systems, CSS patrols and verifies locations to ensure that locks are in fact responding to the systems programmed specifics.<\/p>\n<p>\u2022 CSS monitors and responds to Intrusion and Duress Alarms (for a monthly fee).<\/p>\n<p>\u2022 With Surveillance Cameras, CSS monitors (for a monthly fee) and provides analysis to recorded video at the request of the Department.<\/p>\n<p><\/p><\/dd><dl><\/div>\n<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-what-are-the-departments-responsibilities\" aria-expanded=\"false\" aria-controls=\"slideme-what-are-the-departments-responsibilities\" class=\"slideme__heading slideme__trigger\">What are the Department\u2019s responsibilities?<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-what-are-the-departments-responsibilities\" aria-hidden=\"true\"><p><\/p>\n<p>Once the Department has completed the installation of a physical security system; they will also receive a Terms &amp; Conditions document which outlines the specific responsibilities of the Department.<\/p>\n<p><\/p><\/dd><dl><\/div>\n<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-what-is-the-installation-timeline-process\" aria-expanded=\"false\" aria-controls=\"slideme-what-is-the-installation-timeline-process\" class=\"slideme__heading slideme__trigger\">What is the installation timeline\/process?<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-what-is-the-installation-timeline-process\" aria-hidden=\"true\"><p><\/p>\n<p>The installation timeline a physical security system varies according to the components and the number of layers involved. Once the Department submits their eShop to FMP (along with the other required documentation) they will be contacted and informed of the installation timeline.<\/p>\n<p>It\u2019s important to note that FMP contracts some of their installation out to contractors \u2013 every effort is made to accommodate around Departmental preferences for installation times.<\/p>\n<p><\/p><\/dd><dl><\/div>\n<div class=\"slideme\"><dl class=\"slideme__list\"><dt class=\"slideme__term\"><a href=\"#slideme-why-do-we-need-to-change-the-locks-once-card-access-is-installed\" aria-expanded=\"false\" aria-controls=\"slideme-why-do-we-need-to-change-the-locks-once-card-access-is-installed\" class=\"slideme__heading slideme__trigger\">Why do we need to change the locks once Card Access is installed?<\/a><\/dt><dd class=\"slideme__description\" id=\"slideme-why-do-we-need-to-change-the-locks-once-card-access-is-installed\" aria-hidden=\"true\"><p><\/p>\n<p>In order to ensure that no one can bypass the Card Access system, locks are changed within 2 weeks (as per the Terms &amp; Conditions for Physical Security Systems).<\/p>\n<p><\/p><\/dd><dl><\/div>\n<p>Please don&#8217;t hesitate to<a href=\"m&#97;&#105;&#x6c;&#x74;&#x6f;&#x3a;d&#117;&#115;&#95;&#x74;&#x65;&#x63;hn&#105;&#99;&#x61;&#x6c;&#x5f;se&#114;&#118;&#x69;&#x63;&#x65;s&#64;&#99;&#97;&#x72;&#x6c;&#x65;to&#110;&#46;&#x63;&#x61;\"> contact us <\/a>if you have additional questions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The installation of a Physical Security System (PSS) in your Department is an investment in the safety of the staff, students, and faculty that enter your workspace, as well as an investment in protecting the assets in your Department. From the security assessment to the actual installation, it is CSS Technical Services&#8217; goal to ensure [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":54,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs for Prospective Clients - 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