{"id":220,"date":"2018-08-09T15:09:58","date_gmt":"2018-08-09T19:09:58","guid":{"rendered":"https:\/\/carleton.ca\/textbooks\/?post_type=cu_description&#038;p=220"},"modified":"2025-04-09T09:20:48","modified_gmt":"2025-04-09T13:20:48","slug":"whats-your-return-policy","status":"publish","type":"cu_description","link":"https:\/\/carleton.ca\/textbooks\/description\/whats-your-return-policy\/","title":{"rendered":"What&#8217;s your return policy?"},"content":{"rendered":"\n\n\n<header class=\"mb-6 cu-pageheader cu-component-updated md:mb-12\">\n    <h1 id=\"\" class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px\">\n        \n    <\/h1>\n\n    <\/header>\n<span style=\"text-decoration: underline;\"><strong>Winter 2025 Return Policy<\/strong><\/span>\r\n\r\nA valid receipt or packing slip is required for all refunds or exchanges. Save your receipt! You cannot get a refund without it.\r\n\r\n<b>Course Materials (textbooks):<\/b>\r\n<ul>\r\n \t<li>Textbooks in sell-able condition may be refunded with receipt within seven (7) calendar days from the start of classes, and within two (2) days of purchase thereafter.<\/li>\r\n \t<li>Textbooks purchased during the last week of classes or during exam week are not eligible for return but may be sold back under the book buyback policy.<\/li>\r\n \t<li>Text sets must be unopened with all enclosures (codes, disks, etc.) included. Any software included with textbooks must be unopened.<\/li>\r\n \t<li>Digital textbooks are returnable if the code\/password have not been accessed online within the 14 days of purchase.<\/li>\r\n<\/ul>\r\n<a href=\"https:\/\/www.bkstr.com\/webapp\/wcs\/stores\/servlet\/HelpPoliciesView?langId=-1&amp;catalogId=10001&amp;storeId=10927&amp;demoKey=d#returnpolicy\">Click here for our complete return policy<\/a>.\r\n\r\n<span style=\"text-decoration: underline;\"><strong>Future Return Policy<\/strong><\/span>\r\n\r\nA valid receipt or packing slip is required for all refunds or exchanges. Save your receipt! You cannot get a refund without it.\r\n\r\n<b>Course Materials (textbooks):<\/b>\r\n<ul>\r\n \t<li>Textbooks in sell-able condition may be refunded with receipt within seven (7) calendar days from the start of classes, and within two (2) days of purchase thereafter.<\/li>\r\n \t<li>Textbooks purchased during the last week of classes or during exam week are not eligible for return but may be sold back under the book buyback policy.<\/li>\r\n \t<li>Course materials must be unopened with all enclosures (codes, disks, etc.) included. Any software included with textbooks must be unopened.<\/li>\r\n \t<li>Digital textbooks are returnable if the code\/password have not been accessed online within the 14 days of purchase.<\/li>\r\n<\/ul>\r\nAdditional information coming soon!","protected":false},"author":2,"template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"cu_description_type":[36],"class_list":["post-220","cu_description","type-cu_description","status-publish","hentry","cu_description_type-general"],"acf":[],"_links":{"self":[{"href":"https:\/\/carleton.ca\/textbooks\/wp-json\/wp\/v2\/cu_description\/220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/textbooks\/wp-json\/wp\/v2\/cu_description"}],"about":[{"href":"https:\/\/carleton.ca\/textbooks\/wp-json\/wp\/v2\/types\/cu_description"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/textbooks\/wp-json\/wp\/v2\/users\/2"}],"version-history":[{"count":0,"href":"https:\/\/carleton.ca\/textbooks\/wp-json\/wp\/v2\/cu_description\/220\/revisions"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/textbooks\/wp-json\/wp\/v2\/media?parent=220"}],"wp:term":[{"taxonomy":"cu_description_type","embeddable":true,"href":"https:\/\/carleton.ca\/textbooks\/wp-json\/wp\/v2\/cu_description_type?post=220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}