{"id":659,"date":"2017-06-27T11:27:17","date_gmt":"2017-06-27T15:27:17","guid":{"rendered":"https:\/\/carleton.ca\/theprintshop\/?page_id=659"},"modified":"2025-06-26T15:05:40","modified_gmt":"2025-06-26T19:05:40","slug":"contact-support","status":"publish","type":"page","link":"https:\/\/carleton.ca\/theprintshop\/contact-support\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-max  md:space-y-10 cu-prose-first-last\">\n\n        \n                    \n                    \n            \n    <div class=\"cu-wideimage relative flex items-center justify-center mx-auto px-8 overflow-hidden md:px-16 rounded-xl not-prose  my-6 md:my-12 first:mt-0 bg-opacity-50 bg-cover bg-cu-black-50 py-24 md:py-28 lg:py-36 xl:py-48\" style=\"background-image: url(https:\/\/carleton.ca\/theprintshop\/wp-content\/uploads\/sites\/105\/contact-banner.jpg); background-position: 50% 50%;\">\n\n                    <div class=\"absolute top-0 w-full h-screen\" style=\"background-color:rgba(0,0,0,0.600);\"><\/div>\n        \n        <div class=\"relative z-[2] max-w-4xl w-full flex flex-col items-center gap-2 cu-wideimage-image cu-zero-first-last\">\n            <header class=\"mx-auto mb-6 text-center text-white cu-pageheader cu-component-updated cu-pageheader--center md:mb-12\">\n\n                                    <h1 class=\"cu-prose-first-last font-semibold mb-2 text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] cu-pageheader--center text-center mx-auto after:left-px\">\n                        Contact Us\n                    <\/h1>\n                \n                            <\/header>\n        <\/div>\n\n            <\/div>\n\n    \n\n    <\/div>\n<\/section>\n\n\n\n<h2 id=\"contact-us\" class=\"wp-block-heading has-text-align-center\">Contact Us<\/h2>\n\n\n\n<p class=\"has-text-align-center\"><strong>Phone:&nbsp;<\/strong><a href=\"tel:613-520-3625\">613 520-3625<\/a><br><strong>Fax<\/strong>:&nbsp;<a href=\"tel:613-520-4447\">613 520-4447<\/a><br><strong>Email<\/strong>: &nbsp;<a href=\"mailto:theprintshop@carleton.ca\">theprintshop@carleton.ca<br><\/a><strong>Location<\/strong>:&nbsp;102&nbsp;<a href=\"https:\/\/carleton.ca\/campus\/buildings\/robertson-hall\/\">Pigiarvik (formerly Robertson Hall)<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center\">We also do virtual appointments to discuss projects! Contact us today to set one up!<\/p>\n\n\n\n<h2 id=\"support\" class=\"wp-block-heading has-text-align-center\">Support<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Need help with a piece of equipment that we support?<\/p>\n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n        \n    <div class=\"grid gap-6 mx-auto my-6 cu-column md:gap-10 md:grid-cols-2 md:my-10 first:mt-0\">\n        \n<div class=\"cu-column-content\">\n    \n\n<h2 id=\"departmental-printers\" class=\"wp-block-heading\">Departmental Printers<\/h2>\n\n\n\n<p>To place a service call for your printer, or to order toner and toner waste bins, please call <a href=\"tel:1-800-263-4410\">1-800-263-4410<\/a>.<\/p>\n\n\n\n<p>You will need to give your Site ID number (8 digit number beginning with 98) which is located on the sticker on the front of your device.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"240\" src=\"https:\/\/carleton.ca\/theprintshop\/wp-content\/uploads\/sites\/105\/KM-Site-ID-Sticker.jpg\" alt=\"image\" class=\"wp-image-1222\" srcset=\"https:\/\/carleton.ca\/theprintshop\/wp-content\/uploads\/sites\/105\/KM-Site-ID-Sticker.jpg 320w, https:\/\/carleton.ca\/theprintshop\/wp-content\/uploads\/sites\/105\/KM-Site-ID-Sticker-300x225.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n\n\n<\/div>\n\n\n<div class=\"cu-column-content\">\n    \n\n<h2 id=\"cu-on-the-go-printers\" class=\"wp-block-heading\">CU on the GO Printers<\/h2>\n\n\n\n<p><a href=\"https:\/\/carleton.ca\/cuonthego\/support-2\/report-problem-cu-go\/\" target=\"_blank\" rel=\"noopener noreferrer\">Click here to place a service call for a CU on the GO location.<\/a><\/p>\n\n\n<\/div>\n\n\n    <\/div>\n\n\n    <\/div>\n<\/section>\n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-7xl  md:space-y-10 cu-prose-first-last\">\n\n                    <div id=\"mapBlock-09f36237-8085-46a0-85db-15598f8a2eb0\" class=\"overflow-hidden bg-white rounded-lg shadow-lg cu-google-map\" style=\"width: 100%; height: 400px;\" data-coordinates='{\"lat\":\"45.38331\",\"lng\":\"-75.69430\"}' data-address=\"Pigiarvik , 1125 Colonel By Drive, Ottawa, Ontario, K1S 5B6\"><\/div>\n    \n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Contact Us Phone:&nbsp;613 520-3625Fax:&nbsp;613 520-4447Email: &nbsp;theprintshop@carleton.caLocation:&nbsp;102&nbsp;Pigiarvik (formerly Robertson Hall) We also do virtual appointments to discuss projects! Contact us today to set one up! Support Need help with a piece of equipment that we support?<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[],"class_list":["post-659","page","type-page","status-publish","hentry"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/theprintshop\/wp-json\/wp\/v2\/pages\/659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/theprintshop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/theprintshop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/theprintshop\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/theprintshop\/wp-json\/wp\/v2\/comments?post=659"}],"version-history":[{"count":6,"href":"https:\/\/carleton.ca\/theprintshop\/wp-json\/wp\/v2\/pages\/659\/revisions"}],"predecessor-version":[{"id":2737,"href":"https:\/\/carleton.ca\/theprintshop\/wp-json\/wp\/v2\/pages\/659\/revisions\/2737"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/theprintshop\/wp-json\/wp\/v2\/media?parent=659"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/theprintshop\/wp-json\/wp\/v2\/cu_page_type?post=659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}