{"id":41850,"date":"2021-09-08T16:31:12","date_gmt":"2021-09-08T20:31:12","guid":{"rendered":"https:\/\/carleton.ca\/tls\/?p=41850"},"modified":"2021-09-09T16:27:04","modified_gmt":"2021-09-09T20:27:04","slug":"support-for-the-start-of-term","status":"publish","type":"post","link":"https:\/\/carleton.ca\/tls\/2021\/support-for-the-start-of-term\/","title":{"rendered":"Support for the start of term"},"content":{"rendered":"<p><span data-contrast=\"none\">As the fall term gets underway, remember that there is a variety of support available to you. <\/span><span data-contrast=\"none\">Whether\u00a0you\u2019re\u00a0teaching online, face-to-face or\u00a0HyFlex,\u00a0TLS is\u00a0here\u00a0to help.<\/span><\/p>\n<h3><b><span data-contrast=\"none\">On-Campus Classroom Support\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">If you are teaching face-to-face courses this fall and require\u00a0immediate assistance in your classroom, call the help desk at 613-520-3815. Support is available Monday-Thursday from 8 a.m. \u2013 9 p.m. and Friday from 8 a.m. \u2013\u00a05\u00a0p.m.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">For more information to help you get started in your classroom,\u00a0visit\u00a0our\u00a0<\/span><a href=\"https:\/\/carleton.ca\/tls\/learning-spaces\/\"><span data-contrast=\"none\">Learning Spaces page<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"none\">Educational Technology Support\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">Submit a ticket for\u00a0<\/span><a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/15\/create\/307\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">Brightspace<\/span><\/a><span data-contrast=\"none\">,\u00a0<\/span><a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/15\/create\/336\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">Capture<\/span><\/a><span data-contrast=\"none\">\u00a0and\u00a0<\/span><a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/15\/create\/331\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">Zoom<\/span><\/a><span data-contrast=\"none\">\u00a0support\u00a0through\u00a0our new\u00a0<\/span><a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/15\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">TLS Support Portal.<\/span><\/a><span data-contrast=\"none\">\u00a0Support is available\u00a0<\/span><span data-contrast=\"auto\">Monday \u2013 Thursday from 8 a.m. \u2013 9 p.m., Friday from 8 a.m. \u2013 4:30 p.m. and weekends in September from 11 a.m. \u2013 3 p.m.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">For more information and resources, visit\u00a0our\u00a0<\/span><a href=\"https:\/\/carleton.ca\/tls\/educational-technology\/\"><span data-contrast=\"none\">Educational Technology page<\/span><\/a><span data-contrast=\"none\">.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"none\">Equipment Loans<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">Equipment loans are available to help you and your teaching assistants develop and teach courses. Types of equipment available for loan include tablets, document cameras and\u00a0WiFi\u00a0hotspots. Lapel mic stems are also available now for instructors teaching on campus. If you are teaching this fall and would like to borrow equipment for yourself or your TA,\u202f<\/span><a href=\"https:\/\/carleton.ca\/tls\/educational-technology\/equipment-loans\/\"><span data-contrast=\"none\">submit your request here.<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"none\">On-Campus Recording<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">If you&#8217;re interested in recording content or entire lectures in one of our studio classrooms, on-campus recording is available.\u00a0<\/span><a href=\"https:\/\/carleton.ca\/tls\/media-production\/classroom-studios\/classroom-studio-recording-requests\/\"><span data-contrast=\"none\">Fill out our request form<\/span><\/a><span data-contrast=\"none\">\u00a0and we&#8217;ll get in touch with you to set it up.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"none\">Online and\u00a0HyFlex\u00a0Resources<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">Our\u00a0<\/span><a href=\"https:\/\/carleton.ca\/tls\/teaching-online\/\"><span data-contrast=\"none\">Teaching Online and HyFlex<\/span><\/a><span data-contrast=\"none\">\u00a0page has various resources to help you design and deliver your course, work with your\u00a0TAs,\u00a0<\/span><span data-contrast=\"none\">support<\/span><span data-contrast=\"none\">\u00a0your students, and more.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">We continue to offer a\u00a0<\/span><a href=\"https:\/\/carleton.ca\/tls\/events-and-programs\/events\/\"><span data-contrast=\"none\">variety of workshops<\/span><\/a><span data-contrast=\"none\">\u00a0and are always available\u00a0<\/span><span data-contrast=\"none\">for<\/span><span data-contrast=\"none\">\u00a0a\u00a0<\/span><a href=\"https:\/\/carleton.ca\/tls\/course-consultation\/\"><span data-contrast=\"none\">one-on-one consultation<\/span><\/a><span data-contrast=\"none\">.\u00a0<\/span><span data-contrast=\"none\">For\u00a0complete\u00a0details regarding our hours of operation, response time, and service delivery modality (onsite versus remote), please review\u00a0our\u00a0<\/span><a href=\"https:\/\/carleton.ca\/tls\/wp-content\/uploads\/TLS-Fall-2021-Service-Standards-September-3.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">table on fall 2021 service standards<\/span><\/a><span data-contrast=\"none\">.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As the fall term gets underway, remember that there is a variety of support available to you. Whether\u00a0you\u2019re\u00a0teaching online, face-to-face or\u00a0HyFlex,\u00a0TLS is\u00a0here\u00a0to help. On-Campus Classroom Support\u00a0\u00a0 If you are teaching face-to-face courses this fall and require\u00a0immediate assistance in your classroom, call the help desk at 613-520-3815. Support is available Monday-Thursday from 8 a.m. \u2013 9 [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_mi_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1,677],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support for the start of term - Teaching and Learning Services<\/title>\n<meta name=\"description\" content=\"As the fall term gets underway, remember that there is a variety of support available to you. 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