Please note that each session is offered twice, in order to give you more attendance options.

Table of Contents

Session 1 – The Starting Block

When:

  • Session 1A: September 26 – 1:00PM to 4:00 PM
  • Session 1B: September 27 – 9:00AM to Noon

Topics to be Covered:

  • Skill and Career Development; what is the plan and how will it help you
  • What is personal and social “Emotional Intelligence” (EI), and why are they critical?
  • What are “Social Styles” adn how can they positively change the way you work with others?

Benefits to Employees:

  • Explore the long term personal benefit from planned development
  • Understand the importance of EI and assess their own EI capacity
  • Obtain a vaild tool to better understand others’ personalities, strengths & weaknesses, and communicate better with them

Session 2 – How People Differ

When:

  • Session 2A: October 31 – 9:00AM to Noon
  • Session 2B: November 1 – 9:00AM to Noon

Topics to be Covered:

  • Why diversity may not mean what you think it does
  • The advantages and disadvantages of generational differences in the workplace
  • How do we manage conflict?

Benefits to Employees:

  • Understand the two kinds of diversity – cultural and cognitive – and why that can hurt or help a person or team
  • See how successful teams leverage the differences of the generations that work together
  • Explore the concept of “conflict management” and assess your own style

Session 3 – Communicating Under Pressure

When:

  • Session 3A: November 28 – 1:00PM – 4:00 PM
  • Session 3B: November 29 – 1:00PM – 4:00 PM

Topics to be Covered:

  • Relate your own ‘Conflict Management Style’ to problems at work
  • Effectively handle difficult (stressful, emotional, challenging) conversations / interactions

Benefits to Employees:

  • Generate a more positive managerial perception toward what we see as ‘conflict’
  • Understand your own particular style in handling conflict
  • Obtain a positive framework to avoid tough conversations from spiraling down into a negative of even destructive outcome

Session 4 – Leadership

When:

  • Session 4A: January 30 – 9:00AM to Noon
  • Session 4B: January 31 – 9:00AM to Noon

Topics to be Covered:

  • Why evolving job needs require evolving job skills
  • Why leadership is needed at every level of the team
  • What companies look for in your career development
  • Top 10 leadership traits
  • The 3 Critical Leadership Factors

Benefits to Employees:

  • Grasp the meaning of ‘soft skills’ and how that can change your future no matter where you work
  • Understand what companies look for in promoting people and why you don’t want to “be late” on that measure
  • Understand the differences between working, managing and leading

Session 5 – Team Building

When:

  • Session 5A: April 3 – 9:00AM to Noon
  • Session 5B: April 4 – 9:00AM to Noon

Topics to be Covered:

  • Define different types of teams and compare them to yours
  • What defines a successful team?
  • What tears teams apart?
  • Define ‘followership’ and its importance to building teams and gaining promotions
  • Effective followership
  • How to coach….how to be coached

Benefits to Employees:

  • What part do you play in whether a team does well or poorly?
  • Learn that being a ‘follower’ is a role everyone has and why it’s not a job description
  • Explore the reasons why some of the best leaders come from the best followers
  • Gain a tool by which to measure team member effectiveness
  • Experience how self-assessments can rate your coaching skills