{"id":1541,"date":"2025-07-28T12:14:37","date_gmt":"2025-07-28T16:14:37","guid":{"rendered":"https:\/\/carleton.ca\/ventushelp\/?page_id=1541"},"modified":"2025-08-01T12:04:58","modified_gmt":"2025-08-01T16:04:58","slug":"setting-up-your-ventus-account","status":"publish","type":"page","link":"https:\/\/carleton.ca\/ventushelp\/setting-up-your-ventus-account\/","title":{"rendered":"Managing Your Ventus Account"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Managing Your Ventus Account\n                    <\/h1>\n                \n                                \n                                    \n\n<p id=\"BacktoTop\">As a part of registering with PMC you will need to create a Ventus account! Each term, you&#8217;ll use Ventus to request your classroom accommodations for your courses, manage test and exam accommodations, etc.<\/p>\n\n\n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n\n<div class=\"w-full max-w-xl mx-auto overflow-hidden bg-white rounded-lg shadow-lg cu-stackedlist cu-component not-contained not-prose\">\n    <h2 class=\"px-6 py-4 text-base font-semibold border-b rounded-t-lg md:text-xl bg-gray-50 text-cu-black-800\">\n        Table of Contents\n    <\/h2>\n    <div class=\"grid cu-scrollto cu-stackedlist--toc cu-stackedlist--1 md:grid-cols-1\">\n            <div class=\"space-y-1\">\n                    \n            <div class=\"pl-4 text-cu-red-700\">\n                <div class=\"flex gap-2 pb-3 text-base md:text-lg\">\n                    <span class=\"font-light text-cu-black-700\">\n                        1.\n                    <\/span>\n\n                    <a href=\"#logging-in-creating-your-account\" class=\"font-medium hover:underline\">\n                        Logging In\/Creating Your Account\n                    <\/a>\n                <\/div>\n\n                            <\/div>\n                    \n            <div class=\"pl-4 text-cu-red-700\">\n                <div class=\"flex gap-2 pb-3 text-base md:text-lg\">\n                    <span class=\"font-light text-cu-black-700\">\n                        2.\n                    <\/span>\n\n                    <a href=\"#confirming-adding-disability-information\" class=\"font-medium hover:underline\">\n                        Confirming\/Adding Disability Information\n                    <\/a>\n                <\/div>\n\n                                        <div class=\"space-y-1\">\n                    \n            <div class=\"pl-10 text-cu-red-700\">\n                <div class=\"flex gap-2 pb-3 text-base md:text-lg\">\n                    <span class=\"font-light text-cu-black-700\">\n                        2.1\n                    <\/span>\n\n                    <a href=\"#to-verify-your-personal-and-disability-details\" class=\"font-medium hover:underline\">\n                        To verify your personal and disability details&#8230;\n                    <\/a>\n                <\/div>\n\n                            <\/div>\n                    \n            <div class=\"pl-10 text-cu-red-700\">\n                <div class=\"flex gap-2 pb-3 text-base md:text-lg\">\n                    <span class=\"font-light text-cu-black-700\">\n                        2.2\n                    <\/span>\n\n                    <a href=\"#to-add-disability-information-and-or-documentation\" class=\"font-medium hover:underline\">\n                        To add disability information and\/or documentation&#8230;\n                    <\/a>\n                <\/div>\n\n                            <\/div>\n            <\/div>\n\n                            <\/div>\n                    \n            <div class=\"pl-4 text-cu-red-700\">\n                <div class=\"flex gap-2 pb-3 text-base md:text-lg\">\n                    <span class=\"font-light text-cu-black-700\">\n                        3.\n                    <\/span>\n\n                    <a href=\"#template-accommodations\" class=\"font-medium hover:underline\">\n                        Template Accommodations\n                    <\/a>\n                <\/div>\n\n                                        <div class=\"space-y-1\">\n                    \n            <div class=\"pl-10 text-cu-red-700\">\n                <div class=\"flex gap-2 pb-3 text-base md:text-lg\">\n                    <span class=\"font-light text-cu-black-700\">\n                        3.1\n                    <\/span>\n\n                    <a href=\"#to-review-your-template-accommodations\" class=\"font-medium hover:underline\">\n                        To review your template accommodations&#8230;\n                    <\/a>\n                <\/div>\n\n                            <\/div>\n            <\/div>\n\n                            <\/div>\n                    \n            <div class=\"pl-4 text-cu-red-700\">\n                <div class=\"flex gap-2 pb-3 text-base md:text-lg\">\n                    <span class=\"font-light text-cu-black-700\">\n                        4.\n                    <\/span>\n\n                    <a href=\"#technical-support\" class=\"font-medium hover:underline\">\n                        Technical Support\n                    <\/a>\n                <\/div>\n\n                            <\/div>\n            <\/div>\n\n    <\/div>\n<\/div>\n\n\n\n<h2 id=\"logging-in-creating-your-account\" class=\"wp-block-heading\">Logging In\/Creating Your Account<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to the <a href=\"http:\/\/ventus.carleton.ca\/student\" target=\"_blank\" rel=\"noreferrer noopener\">Ventus Student Portal<\/a> login page and click the green &#8220;Login to the Academic Accommodations Portal&#8221; button (Image below, left).<\/li>\n\n\n\n<li>You will be redirected to a Carleton SSO login portal. Enter your MyCarletonOne login credential and &#8220;Sign In&#8221; (Image below, right)<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"627\" height=\"509\" data-id=\"1164\" src=\"https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student_portal-login_screen1.png\" alt=\"Ventus Student Portal login with an arrow indicating the green &quot;Login to Academic Accommodations Portal&quot; button.\" class=\"wp-image-1164\" style=\"width:382px;height:auto\" srcset=\"https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student_portal-login_screen1.png 627w, https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student_portal-login_screen1-160x130.png 160w, https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student_portal-login_screen1-240x195.png 240w, https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student_portal-login_screen1-400x325.png 400w, https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student_portal-login_screen1-360x292.png 360w\" sizes=\"auto, (max-width: 627px) 100vw, 627px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"562\" height=\"525\" data-id=\"1166\" src=\"https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student_portal-login_screen2.png\" alt=\"Screenshot of  the Carleton SSO portal login.\" class=\"wp-image-1166\" style=\"width:340px;height:auto\" srcset=\"https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student_portal-login_screen2.png 562w, https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student_portal-login_screen2-160x149.png 160w, https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student_portal-login_screen2-240x224.png 240w, https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student_portal-login_screen2-400x374.png 400w, https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student_portal-login_screen2-360x336.png 360w\" sizes=\"auto, (max-width: 562px) 100vw, 562px\" \/><\/figure>\n<\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>3. If this is the first time you are logging into Ventus you will be prompted to create a new account. Click the green &#8220;YES, I would like to create a new account&#8221; button (see image below).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1465\" height=\"633\" src=\"https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student-creat_new_account-v2-copy.png\" alt=\"Screenshot of the Ventus system screen that prompts new users to create a new account. \" class=\"wp-image-437\" style=\"width:774px;height:auto\" srcset=\"https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student-creat_new_account-v2-copy.png 1465w, https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student-creat_new_account-v2-copy-160x69.png 160w, https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student-creat_new_account-v2-copy-240x104.png 240w, https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student-creat_new_account-v2-copy-768x332.png 768w, https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student-creat_new_account-v2-copy-400x173.png 400w, https:\/\/carleton.ca\/ventushelp\/wp-content\/uploads\/sites\/125\/student-creat_new_account-v2-copy-360x156.png 360w\" sizes=\"auto, (max-width: 1465px) 100vw, 1465px\" \/><\/figure>\n\n\n\n<p><a href=\"#BacktoTop\">Back to Top<\/a><\/p>\n\n\n\n<h2 id=\"confirming-adding-disability-information\" class=\"wp-block-heading\">Confirming\/Adding Disability Information<\/h2>\n\n\n\n<p><strong class=\"myprefix-text-bold\">The <\/strong><strong class=\"myprefix-text-bold\">Profile tab of your Ventus Student Dashboard contains your personal and disability details.<\/strong> <\/p>\n\n\n\n<h3 id=\"to-verify-your-personal-and-disability-details\" class=\"wp-block-heading\">To verify your personal and disability details&#8230;<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In the top menu, select Profile.<\/li>\n\n\n\n<li>Under the Personal Details and Disability Details headings, review your information to ensure accuracy. If you do discover inaccurate information:\n<ol class=\"wp-block-list\">\n<li>under \u201cDisability Details\u201d (for disability information and documentation that you have already shared with the PMC), contact your Disabilities Coordinator with details of what is missing or inaccurate.<\/li>\n\n\n\n<li>under \u201cPersonal Details\u201d, make any necessary changes through Carleton Central.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<h3 id=\"to-add-disability-information-and-or-documentation\" class=\"wp-block-heading\">To add disability information and\/or documentation&#8230;<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the Profile tab, click the blue \u201cAdd disability information\u201d button (on the right side of the screen opposite the Disability details heading).<\/li>\n\n\n\n<li>In the \u201cAdd disability information\u201d dialog box, select the Disability type, accessing the list of disabilities by clicking the down arrow.<\/li>\n\n\n\n<li>Add details in the \u201cdescribe your disability (optional)\u201d text field.<\/li>\n\n\n\n<li>In the \u201cIs this condition permanent?\u201d field, click the down arrow for the Yes\/No options.<\/li>\n\n\n\n<li>If you chose \u201cNo\u201d to the question above and know how long the disability will last, enter the timeframe in the \u201cExpected duration of disability (if known)\u201d field. If you chose \u201cYes\u201d to the question above, this field disappears.<\/li>\n\n\n\n<li>In the \u201cDocumentation\u201d field, click the down arrow for the options to attach documentation, fax it, mail it or drop it off. If you choose the \u201cwill attach file\u201d option, the \u201cAdd attachment(s)\u201d upload functionality appears.<\/li>\n\n\n\n<li>Click the \u201cBrowse\u201d button to find the documentation on your computer and then click the \u201cOpen\u201d button.<\/li>\n\n\n\n<li>If there are multiple files, click the blue \u201cAdd another file\u201d button to add each individual file. If you make a mistake and add the wrong file, you can click the yellow \u201cRemove\u201d button to delete it and browse again.<\/li>\n\n\n\n<li>Click the green \u201cAdd disability information\u201d button.<\/li>\n\n\n\n<li>Back on the profile page, verify that the disability and its supporting documentation has been added. It will be listed as \u201cunconfirmed\u201d until your coordinator receives and reviews the documentation. Note that if you had forgotten to upload supporting documentation, you can still add it afterwards by clicking the blue \u201cadd attachments\u201d button next to that listed disability.<\/li>\n<\/ol>\n\n\n\n<p><a href=\"#BacktoTop\">Back to Top<\/a><\/p>\n\n\n\n<h2 id=\"template-accommodations\" class=\"wp-block-heading\">Template Accommodations<\/h2>\n\n\n\n<p><strong class=\"myprefix-text-bold\">Your template accommodations are the list of approved accommodations that are associated with your user profile and have been previously established in discussion with your PMC Coordinator.<\/strong><\/p>\n\n\n\n<p>When you log into Ventus for the first time, you should review the <span data-contrast=\"auto\">template <\/span>accommodations available to you in each course to ensure that the accommodations you have used in the past (if you are a returning PMC student) or the accommodations that you established with your coordinator during your intake (for new PMC students) are available for you to select. <span data-contrast=\"auto\">Please note that unless included in your accommodations requests on a per course basis, template accommodations won\u2019t be applied to your courses.<\/span><\/p>\n\n\n\n<h3 id=\"to-review-your-template-accommodations\" class=\"wp-block-heading\">To review your template accommodations&#8230;<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to the Accommodations tab; the default view of your Course List will reflect the current term.<\/li>\n\n\n\n<li>Select each course that you are registered for and review the template accommodations available to you for each one.<\/li>\n\n\n\n<li>Make note of any inaccuracies (i.e. usual accommodations missing or other accommodations added which hadn&#8217;t been part of the template in the past) and contact your Disabilities Coordinator with details of what is missing or inaccurate.<\/li>\n<\/ol>\n\n\n\n<p><a href=\"#BacktoTop\">Back to Top<\/a><\/p>\n\n\n\n<h2 id=\"technical-support\" class=\"wp-block-heading\">Technical Support<\/h2>\n\n\n\n<p>Contact the <a href=\"https:\/\/carleton.ca\/its\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">ITS Service Desk<\/a> if you are experiencing difficulty setting up your Ventus account.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Logging In\/Creating Your Account 3. If this is the first time you are logging into Ventus you will be prompted to create a new account. Click the green &#8220;YES, I would like to create a new account&#8221; button (see image below). Back to Top Confirming\/Adding Disability Information The Profile tab of your Ventus Student Dashboard [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_cu_dining_location_slug":"","footnotes":"","_links_to":"","_links_to_target":""},"cu_page_type":[22],"class_list":["post-1541","page","type-page","status-publish","hentry","cu_page_type-student-support"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/ventushelp\/wp-json\/wp\/v2\/pages\/1541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/ventushelp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carleton.ca\/ventushelp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/ventushelp\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/ventushelp\/wp-json\/wp\/v2\/comments?post=1541"}],"version-history":[{"count":5,"href":"https:\/\/carleton.ca\/ventushelp\/wp-json\/wp\/v2\/pages\/1541\/revisions"}],"predecessor-version":[{"id":1699,"href":"https:\/\/carleton.ca\/ventushelp\/wp-json\/wp\/v2\/pages\/1541\/revisions\/1699"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/ventushelp\/wp-json\/wp\/v2\/media?parent=1541"}],"wp:term":[{"taxonomy":"cu_page_type","embeddable":true,"href":"https:\/\/carleton.ca\/ventushelp\/wp-json\/wp\/v2\/cu_page_type?post=1541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}