{"id":500,"date":"2022-04-12T16:36:48","date_gmt":"2022-04-12T20:36:48","guid":{"rendered":"https:\/\/carleton.ca\/ventushelp\/?page_id=500"},"modified":"2025-08-01T08:48:44","modified_gmt":"2025-08-01T12:48:44","slug":"student-support","status":"publish","type":"page","link":"https:\/\/carleton.ca\/ventushelp\/student-support\/","title":{"rendered":"Student Support"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        Student Support\n                    <\/h1>\n                \n                                \n                                    \n\n<p>Ventus is our accommodations management platform. As a PMC student you&#8217;ll use it to request classroom accommodations, confirm your participation in tests and exams with accommodations, and more.<\/p>\n\n\n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n                \n        <div class=\"cu-column cu-component not-contained mx-auto grid max-w-5xl md:grid-cols-3 gap-6 md:gap-10\">\n            \n\n<div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100   group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n\n                        <figure class=\"flex items-center justify-center w-12 h-12 mx-6 mt-5 mb-1.5 overflow-hidden\">\n                <span class=\"cu-icon cu-icon-thumb\" style=\"width: 48px; height: 48px; display: inline-block;\" aria-hidden=\"true\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 512\"><!--! Font Awesome Pro 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc. --><path d=\"M146.2 40.7l-6.9 25.1c-1.4 5.2-5.4 9.4-10.6 11c-14.6 4.6-27.9 12.4-39 22.5c-4 3.7-9.6 5.1-14.9 3.7L49.7 96.4c-2.2 3.1-4.3 6.3-6.3 9.6l-2.4 4.2c-1.8 3.3-3.5 6.6-5 10l18.3 18.5c3.8 3.9 5.4 9.4 4.2 14.7C56.8 160.7 56 168.2 56 176s.8 15.3 2.4 22.5c1.2 5.3-.4 10.8-4.2 14.7L35.9 231.8c1.5 3.4 3.2 6.7 5 10l2.5 4.3c2 3.3 4.1 6.5 6.3 9.6L74.9 249c5.3-1.4 10.9 0 14.9 3.7c11.1 10.2 24.3 17.9 39 22.5c5.2 1.6 9.2 5.8 10.6 11l6.9 25.1c4.5 .5 9.1 .7 13.8 .7s9.2-.2 13.8-.7l6.9-25.1c1.4-5.2 5.4-9.4 10.6-11c14.6-4.6 27.9-12.4 39-22.5c4-3.7 9.6-5.1 14.9-3.7l25.2 6.6c2.2-3 4.2-6.1 6.1-9.3l2.8-4.8c1.7-3.2 3.4-6.4 4.8-9.7l-18.3-18.5c-3.8-3.9-5.4-9.4-4.2-14.7c1.6-7.2 2.4-14.8 2.4-22.6s-.8-15.3-2.4-22.6c-1.2-5.3 .4-10.8 4.2-14.7l18.3-18.5c-1.5-3.3-3.1-6.5-4.8-9.7l-2.8-4.8c-1.9-3.2-4-6.3-6.1-9.3L245.1 103c-5.3 1.4-10.9 0-14.9-3.7c-11.1-10.2-24.3-17.9-39-22.5c-5.2-1.6-9.2-5.8-10.6-11l-6.9-25.1c-4.5-.5-9.1-.7-13.8-.7s-9.2 .2-13.8 .7zM130.8 10.5C140.3 8.9 150.1 8 160 8s19.7 .9 29.1 2.5c6.1 1.1 11 5.6 12.7 11.5l7.5 27.2c13.1 5.1 25.1 12.1 35.9 20.7l27.3-7.1c6-1.6 12.3 .5 16.3 5.2c5.6 6.7 10.7 13.8 15.2 21.3l.2 .3 0 0 2.9 5.1 .2 .3 0 0c4.1 7.5 7.7 15.4 10.7 23.6c2.1 5.8 .7 12.3-3.6 16.7l-19.8 20.1c1 6.8 1.6 13.7 1.6 20.7s-.5 13.9-1.6 20.7l19.8 20.1c4.3 4.4 5.8 10.9 3.6 16.7c-3 8.2-6.6 16-10.7 23.6l-.2 .3 0 0-3 5.1-.2 .3 0 0c-4.5 7.5-9.6 14.6-15.2 21.3c-4 4.7-10.3 6.8-16.3 5.2l-27.3-7.1c-10.7 8.6-22.8 15.6-35.8 20.7L201.8 330c-1.6 6-6.6 10.5-12.7 11.5c-9.5 1.7-19.2 2.5-29.1 2.5s-19.7-.9-29.2-2.5c-6.1-1.1-11-5.6-12.7-11.5l-7.5-27.2c-13.1-5.1-25.1-12.1-35.8-20.7l-27.3 7.1c-6 1.6-12.3-.5-16.3-5.2c-5.7-6.8-10.9-14-15.4-21.6l-.1-.2 0 0-2.6-4.5-.1-.2 0 0c-4.2-7.6-7.9-15.6-10.9-23.9c-2.1-5.8-.7-12.3 3.6-16.7l19.8-20.1C24.5 189.9 24 183 24 176s.5-13.9 1.6-20.7L5.7 135.2c-4.3-4.4-5.8-10.9-3.6-16.7c3-8.3 6.7-16.3 10.9-23.9l.1-.2 0 0 2.6-4.5 .1-.2 0 0C20.4 82 25.6 74.8 31.3 68c4-4.7 10.3-6.8 16.3-5.2l27.3 7.1c10.7-8.6 22.8-15.6 35.8-20.7L118.2 22c1.6-6 6.6-10.5 12.7-11.5zM104 176a56 56 0 1 1 112 0 56 56 0 1 1 -112 0zm56 24a24 24 0 1 0 0-48 24 24 0 1 0 0 48zM328.7 365.8l25.1 6.9c5.2 1.4 9.4 5.4 11 10.6c4.6 14.6 12.4 27.9 22.5 39c3.7 4 5.1 9.6 3.7 14.9l-6.6 25.2c3.1 2.2 6.3 4.3 9.6 6.3l4.2 2.4c3.3 1.8 6.6 3.5 10 5l18.5-18.3c3.9-3.8 9.4-5.4 14.7-4.2c7.2 1.6 14.8 2.4 22.5 2.4s15.3-.8 22.5-2.4c5.3-1.2 10.8 .4 14.7 4.2l18.5 18.3c3.4-1.5 6.7-3.2 10-5l4.3-2.5c3.3-2 6.5-4.1 9.6-6.3L537 437.1c-1.4-5.3 0-10.9 3.7-14.9c10.2-11.1 17.9-24.3 22.5-39c1.6-5.2 5.8-9.2 11-10.6l25.1-6.9c.5-4.5 .7-9.1 .7-13.8s-.2-9.2-.7-13.8l-25.1-6.9c-5.2-1.4-9.4-5.4-11-10.6c-4.6-14.7-12.4-27.9-22.5-39c-3.7-4-5.1-9.6-3.7-14.9l6.6-25.2c-3-2.2-6.1-4.2-9.3-6.1l-4.8-2.8c-3.2-1.7-6.4-3.4-9.7-4.8l-18.5 18.3c-3.9 3.8-9.4 5.4-14.7 4.2c-7.2-1.6-14.8-2.4-22.6-2.4s-15.3 .8-22.6 2.4c-5.3 1.2-10.8-.4-14.7-4.2l-18.5-18.3c-3.3 1.5-6.5 3.1-9.7 4.8l-4.8 2.8c-3.2 1.9-6.3 4-9.3 6.1l6.6 25.2c1.4 5.3 0 10.9-3.7 14.9c-10.2 11.1-17.9 24.3-22.5 39c-1.6 5.2-5.8 9.2-11 10.6l-25.1 6.9c-.5 4.5-.7 9.1-.7 13.8s.2 9.2 .7 13.8zm-30.2 15.4c-1.7-9.5-2.5-19.2-2.5-29.2s.9-19.7 2.5-29.1c1.1-6.1 5.6-11 11.5-12.7l27.2-7.5c5.1-13.1 12.1-25.1 20.7-35.9l-7.1-27.3c-1.6-6 .5-12.3 5.2-16.3c6.7-5.6 13.8-10.7 21.3-15.2l.3-.2 0 0 5.1-2.9 .3-.2 0 0c7.5-4.1 15.4-7.7 23.6-10.7c5.8-2.1 12.3-.7 16.7 3.6l20.1 19.8c6.8-1 13.7-1.6 20.7-1.6s13.9 .5 20.7 1.6l20.1-19.8c4.4-4.3 10.9-5.8 16.7-3.6c8.2 3 16 6.6 23.6 10.7l.3 .2 0 0 5.1 3 .3 .2 0 0c7.5 4.5 14.6 9.6 21.3 15.2c4.7 4 6.7 10.3 5.2 16.3l-7.1 27.3c8.6 10.7 15.6 22.8 20.7 35.8l27.2 7.5c6 1.6 10.5 6.6 11.5 12.7c1.7 9.5 2.5 19.2 2.5 29.1s-.9 19.7-2.5 29.2c-1.1 6.1-5.6 11-11.5 12.7l-27.2 7.5c-5.1 13.1-12.1 25.1-20.7 35.8l7.1 27.3c1.6 6-.5 12.3-5.2 16.3c-6.8 5.7-14 10.9-21.6 15.4l-.2 .1 0 0-4.5 2.6-.2 .1 0 0c-7.6 4.2-15.6 7.9-23.9 10.9c-5.8 2.1-12.3 .7-16.7-3.6l-20.1-19.8c-6.8 1-13.7 1.6-20.7 1.6s-13.9-.5-20.7-1.6l-20.1 19.8c-4.4 4.3-10.9 5.8-16.7 3.6c-8.3-3-16.3-6.7-23.9-10.9l-.2-.1 0 0-4.5-2.6-.2-.1 0 0c-7.6-4.6-14.9-9.8-21.6-15.4c-4.7-4-6.8-10.3-5.2-16.3l7.1-27.3c-8.6-10.7-15.6-22.8-20.7-35.8L310 393.8c-6-1.6-10.5-6.6-11.5-12.7zM464 408a56 56 0 1 1 0-112 56 56 0 1 1 0 112zm24-56a24 24 0 1 0 -48 0 24 24 0 1 0 48 0z\"\/><\/svg>\n                <\/span>\n            <\/figure>\n            \n                <header class=\"flex flex-col gap-3  px-6 first:mt-6\">\n                \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Managing Your Ventus Account\n    <\/h2>\n\n            <\/header>\n\n    \n            <div class=\"flex flex-col px-6\">\n            <p class=\"text-base text-cu-black-700\">\n                Creating a Ventus account; logging in; disability information and documentation; template accommodations; \n            <\/p>\n        <\/div>\n    \n                    \n        <footer class=\"px-6 pt-3 mt-auto text-white md:pt-5\">\n            <a  href=\"https:\/\/carleton.ca\/ventushelp\/setting-up-your-ventus-account\/\" class=\"cu-button cu-button--red cu-button--small\">\n                More info\n            <\/a>\n        <\/footer>\n    \n<\/div>\n\n\n\n<div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100   group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n\n                        <figure class=\"flex items-center justify-center w-12 h-12 mx-6 mt-5 mb-1.5 overflow-hidden\">\n                <span class=\"cu-icon cu-icon-thumb\" style=\"width: 48px; height: 48px; display: inline-block;\" aria-hidden=\"true\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Pro 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2024 Fonticons, Inc.--><path d=\"M336 0c-8.8 0-16 7.2-16 16s7.2 16 16 16l121.4 0L212.7 276.7c-6.2 6.2-6.2 16.4 0 22.6s16.4 6.2 22.6 0L480 54.6 480 176c0 8.8 7.2 16 16 16s16-7.2 16-16l0-160c0-8.8-7.2-16-16-16L336 0zM64 32C28.7 32 0 60.7 0 96L0 448c0 35.3 28.7 64 64 64l352 0c35.3 0 64-28.7 64-64l0-144c0-8.8-7.2-16-16-16s-16 7.2-16 16l0 144c0 17.7-14.3 32-32 32L64 480c-17.7 0-32-14.3-32-32L32 96c0-17.7 14.3-32 32-32l144 0c8.8 0 16-7.2 16-16s-7.2-16-16-16L64 32z\"\/><\/svg>\n                <\/span>\n            <\/figure>\n            \n                <header class=\"flex flex-col gap-3  px-6 first:mt-6\">\n                \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        \nRequesting and Managing Academic Accommodations\n    <\/h2>\n\n            <\/header>\n\n    \n            <div class=\"flex flex-col px-6\">\n            <p class=\"text-base text-cu-black-700\">\n                How to request your accommodations each term, view your LoAs, and make changes if necessary.\n            <\/p>\n        <\/div>\n    \n                    \n        <footer class=\"px-6 pt-3 mt-auto text-white md:pt-5\">\n            <a  href=\"https:\/\/carleton.ca\/pmc\/current-students\/academic-accommodations\/requesting-academic-accommodations\/\" class=\"cu-button cu-button--red cu-button--small\">\n                More info\n            <\/a>\n        <\/footer>\n    \n<\/div>\n\n\n\n<div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100   group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n\n                        <figure class=\"flex items-center justify-center w-12 h-12 mx-6 mt-5 mb-1.5 overflow-hidden\">\n                <span class=\"cu-icon cu-icon-thumb\" style=\"width: 48px; height: 48px; display: inline-block;\" aria-hidden=\"true\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--!Font Awesome Pro 6.6.0 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2024 Fonticons, Inc.--><path d=\"M336 0c-8.8 0-16 7.2-16 16s7.2 16 16 16l121.4 0L212.7 276.7c-6.2 6.2-6.2 16.4 0 22.6s16.4 6.2 22.6 0L480 54.6 480 176c0 8.8 7.2 16 16 16s16-7.2 16-16l0-160c0-8.8-7.2-16-16-16L336 0zM64 32C28.7 32 0 60.7 0 96L0 448c0 35.3 28.7 64 64 64l352 0c35.3 0 64-28.7 64-64l0-144c0-8.8-7.2-16-16-16s-16 7.2-16 16l0 144c0 17.7-14.3 32-32 32L64 480c-17.7 0-32-14.3-32-32L32 96c0-17.7 14.3-32 32-32l144 0c8.8 0 16-7.2 16-16s-7.2-16-16-16L64 32z\"\/><\/svg>\n                <\/span>\n            <\/figure>\n            \n                <header class=\"flex flex-col gap-3  px-6 first:mt-6\">\n                \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Managing Test and Exam Accommodations\n    <\/h2>\n\n            <\/header>\n\n    \n            <div class=\"flex flex-col px-6\">\n            <p class=\"text-base text-cu-black-700\">\n                How to view and confirm test and exam accommodations and deadline to request.\n            <\/p>\n        <\/div>\n    \n                    \n        <footer class=\"px-6 pt-3 mt-auto text-white md:pt-5\">\n            <a  href=\"https:\/\/carleton.ca\/pmc\/current-students\/academic-accommodations\/exam-accommodations\/\" class=\"cu-button cu-button--red cu-button--small\">\n                More info\n            <\/a>\n        <\/footer>\n    \n<\/div>\n\n\n\n<div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100   group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n\n                        <figure class=\"flex items-center justify-center w-12 h-12 mx-6 mt-5 mb-1.5 overflow-hidden\">\n                <span class=\"cu-icon cu-icon-thumb\" style=\"width: 48px; height: 48px; display: inline-block;\" aria-hidden=\"true\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><!--! Font Awesome Pro 6.5.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2023 Fonticons, Inc. --><path d=\"M395.8 39.6c9.4-9.4 24.6-9.4 33.9 0l42.6 42.6c9.4 9.4 9.4 24.6 0 33.9L417.6 171 341 94.4l54.8-54.8zM318.4 117L395 193.6 159.6 428.9c-7.6 7.6-16.9 13.1-27.2 16.1L39.6 472.4l27.3-92.8c3-10.3 8.6-19.6 16.1-27.2L318.4 117zM452.4 17c-21.9-21.9-57.3-21.9-79.2 0L60.4 329.7c-11.4 11.4-19.7 25.4-24.2 40.8L.7 491.5c-1.7 5.6-.1 11.7 4 15.8s10.2 5.7 15.8 4l121-35.6c15.4-4.5 29.4-12.9 40.8-24.2L495 138.8c21.9-21.9 21.9-57.3 0-79.2L452.4 17z\"\/><\/svg>\n                <\/span>\n            <\/figure>\n            \n                <header class=\"flex flex-col gap-3  px-6 first:mt-6\">\n                \n        \n    \n    <h2 class=\"line-clamp-3 text-lg font-semibold text-cu-black @sm:md:text-xl leading-6 @sm:md:leading-8\">\n        Accessing Volunteer Notes\n    <\/h2>\n\n            <\/header>\n\n    \n    \n                    \n        <footer class=\"px-6 pt-3 mt-auto text-white md:pt-5\">\n            <a  href=\"https:\/\/carleton.ca\/ventushelp\/student-support\/accessing-your-volunteer-notes\/\" class=\"cu-button cu-button--red cu-button--small\">\n                More info\n            <\/a>\n        <\/footer>\n    \n<\/div>\n\n\n\n<div class=\"not-prose cu-card rounded-lg @container md:max-w-xl flex flex-col gap-3 bg-white shadow-lg shadow-cu-black-100   group duration-300 ease-in hover:scale-[1.02] hover:shadow-cu-black-200\">\n\n                        <figure class=\"flex items-center justify-center w-12 h-12 mx-6 mt-5 mb-1.5 overflow-hidden\">\n                <span class=\"cu-icon cu-icon-thumb\" style=\"width: 48px; height: 48px; display: inline-block;\" aria-hidden=\"true\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\"><!--! 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