{"id":15840,"date":"2021-03-08T09:06:02","date_gmt":"2021-03-08T14:06:02","guid":{"rendered":"https:\/\/carleton.ca\/webservices\/?p=15840"},"modified":"2026-03-18T05:41:53","modified_gmt":"2026-03-18T09:41:53","slug":"what-are-the-top-five-accessibility-issues","status":"publish","type":"post","link":"https:\/\/carleton.ca\/webservices\/2021\/what-are-the-top-five-accessibility-issues\/","title":{"rendered":"What are the top five accessibility issues?"},"content":{"rendered":"\n<section class=\"w-screen px-6 cu-section cu-section--white ml-offset-center md:px-8 lg:px-14\">\n    <div class=\"space-y-6 cu-max-w-child-5xl  md:space-y-10 cu-prose-first-last\">\n\n            <div class=\"cu-textmedia flex flex-col lg:flex-row mx-auto gap-6 md:gap-10 my-6 md:my-12 first:mt-0 max-w-5xl\">\n        <div class=\"justify-start cu-textmedia-content cu-prose-first-last\" style=\"flex: 0 0 100%;\">\n            <header class=\"font-light prose-xl cu-pageheader md:prose-2xl cu-component-updated cu-prose-first-last\">\n                                    <h1 class=\"cu-prose-first-last font-semibold !mt-2 mb-4 md:mb-6 relative after:absolute after:h-px after:bottom-0 after:bg-cu-red after:left-px text-3xl md:text-4xl lg:text-5xl lg:leading-[3.5rem] pb-5 after:w-10 text-cu-black-700 not-prose\">\n                        What are the top five accessibility issues?\n                    <\/h1>\n                \n                                \n                            <\/header>\n\n                    <\/div>\n\n            <\/div>\n\n    <\/div>\n<\/section>\n\n\n\n<p>The new year has brought all kinds of excitement about accessibility. January marked the latest standard in AODA coming into operation. Because of this, and because the web community at Carleton is committed to making their websites as accessible as possible, many people are asking Web Services to run accessibility assessments of their websites.<\/p>\n\n\n\n<p>We have a couple of ways we look at sites to determine if there are any accessibility issues. We use a technical application based on <a href=\"https:\/\/webaim.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">Accessibility In Mind<\/a>&#8216;s WAVE tool to spot any clear breaches of <a href=\"https:\/\/www.w3.org\/WAI\/standards-guidelines\/wcag\/\" target=\"_blank\" rel=\"noopener noreferrer\">WCAG 2.0 web accessibility standards<\/a>. These are the standards upon which AODAs<\/p>\n\n\n\n<p>In the next few weeks, we are going to take a look at the main issues that come up when assessing websites. These are<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Linked image missing alternative text<\/li>\n\n\n\n<li>Empty heading<\/li>\n\n\n\n<li><span class=\"TextRun BCX0 SCXW267597607\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"TextRun BCX0 SCXW267597607\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"TextRun BCX0 SCXW267597607\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXW267597607\" data-ccp-parastyle=\"heading 2\">Empty Link<\/span><\/span><\/span><\/span><\/li>\n\n\n\n<li><span class=\"TextRun BCX0 SCXW213731083\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"TextRun BCX0 SCXW213731083\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"TextRun BCX0 SCXW213731083\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXW213731083\" data-ccp-parastyle=\"heading 2\">Missing or uninformative page title<\/span><\/span><\/span><\/span><\/li>\n\n\n\n<li><span class=\"TextRun BCX0 SCXW144446867\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXW144446867\" data-ccp-parastyle=\"heading 2\">Missing form label<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop BCX0 SCXW144446867\"><span class=\"BCX0 SCXW144446867\">&nbsp;<\/span><br><\/span><\/li>\n<\/ol>\n\n\n\n<p>These are the top 5 items listed by the application we use. But not all accessibility blockers are spotted by assessment tools &#8211; even the best ones we employ. Therefore, we look through websites page by page when we create a report.&nbsp; Here are the top five items we have noticed looking at the front end of a site or the code forming the content:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><span data-contrast=\"none\">Images being used to convey messaging with lack of <\/span><span data-contrast=\"none\">transcription<\/span><span data-contrast=\"none\">, e.g., diagram or&nbsp;<\/span><span data-contrast=\"none\"><span data-contrast=\"none\">infographic<\/span><\/span><\/li>\n\n\n\n<li><span data-contrast=\"none\"><span data-contrast=\"none\">Lack of page hierarchy (H3s are not nested within H2s, etc.)<\/span><\/span><\/li>\n\n\n\n<li>Images with no alt text attribute<\/li>\n\n\n\n<li><span data-contrast=\"none\"><span data-contrast=\"none\">Decorative images with unnecessary alt text<\/span><\/span><\/li>\n\n\n\n<li>Tables being used for display, not <span data-contrast=\"none\">data<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/li>\n<\/ol>\n\n\n\n<p>If you would like a report on your website <a href=\"https:\/\/itsjira.carleton.ca\/servicedesk\/customer\/portal\/5\" target=\"_blank\" rel=\"noopener noreferrer\">please let us know<\/a>. We have many hundreds of sites to scan but we can always prioritize the keeners among you!<\/p>\n\n\n\n<p>The last thing to say is that these are assessments made by software applications and by people who are not living with disabilities and accessibility challenges. Nothing is a replacement for the lived experience of a person with disabilities. It is worth taking the time to view videos on the web of people talking about their experiences, both of how bad web content impacts their access to information and also how skillfully they deal with these. I highly recommend <a href=\"https:\/\/www.youtube.com\/watch?v=92pM6hJG6Wo\" target=\"_blank\" rel=\"noopener noreferrer\">watching this video<\/a> if you are a user who does not access websites with a screenreader. I promise the first minute will astound you as to what the human brain can do.<\/p>\n\n\n\n<p>For more information about accessibility, visit our accessibility training:<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/carleton.ca\/webworkshops\/accessibility-training\/\">Accessibility Training<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The new year has brought all kinds of excitement about accessibility. January marked the latest standard in AODA coming into operation. Because of this, and because the web community at Carleton is committed to making their websites as accessible as possible, many people are asking Web Services to run accessibility assessments of their websites. We [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[197,390,391],"tags":[],"class_list":["post-15840","post","type-post","status-publish","format-standard","hentry","category-accessibility","category-keep","category-rewrite"],"acf":{"cu_post_thumbnail":""},"_links":{"self":[{"href":"https:\/\/carleton.ca\/webservices\/wp-json\/wp\/v2\/posts\/15840","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carleton.ca\/webservices\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/carleton.ca\/webservices\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/carleton.ca\/webservices\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/carleton.ca\/webservices\/wp-json\/wp\/v2\/comments?post=15840"}],"version-history":[{"count":1,"href":"https:\/\/carleton.ca\/webservices\/wp-json\/wp\/v2\/posts\/15840\/revisions"}],"predecessor-version":[{"id":21369,"href":"https:\/\/carleton.ca\/webservices\/wp-json\/wp\/v2\/posts\/15840\/revisions\/21369"}],"wp:attachment":[{"href":"https:\/\/carleton.ca\/webservices\/wp-json\/wp\/v2\/media?parent=15840"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/carleton.ca\/webservices\/wp-json\/wp\/v2\/categories?post=15840"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/carleton.ca\/webservices\/wp-json\/wp\/v2\/tags?post=15840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}