Is the situation an emergency?
On-Campus
Contact Campus Safety Services:
- 613-520-4444
- 4444 from any on-campus phone
Off-Campus
Contact local Emergency Services:
- 9-1-1
- Notify Campus Safety Services (see on-campus)
After Hours
Contact the Mental Health Crisis Service (Crisis Line):
- 613-722-6914
- 1-866-996-0991
Anonymous, 24-hour service for young adults, age 16 and older experiencing a mental health crisis, including suicide.
Survivors - Need a lifeline?
Unsafe at Home Ottawa is a secure text and online chat service for women who may be living through increased violence and abuse at home during the COVID-19 pandemic. Our counsellors provide emotional support, practical advice and referrals.
This is a service for survivors experiencing abuse, it is both a chat line online and over text message at 613-704-5535.
Health and Counselling
Visit Health and Counselling Services (HCS) at 2600 Carleton Technology & Training Centre. If you are in crisis or your needs are urgent, please inform a staff member at the reception desk.
- Monday to Friday, 8:30AM-4:30PM
- You can call 613-520-6674 and inform the reception desk that you are in crisis
Please Note
The Ontario Medical Association is developing a social distancing policy to mitigate the spread of COVID-19 cases. In response to their recommendations and to follow practices being adopted by primary care physicians across Ontario, effective immediately the Carleton Health and Counselling Services will be offering visits by telephone to promote the safety of our Carleton community.
Care Report
You aren’t alone and you don’t need to have all the answers!
If you are unsure what to do, you can also fill out a Care Report to notify the Office of Student Affairs.
Mental Health Crisis Hotlines
| Organization and Hours | Phone Number |
| Distress Centre
24/7 |
Distress: 1-613-238-3311
Crisis: 613-722-6914 or 1-866-996-0991 |
| Crisis Services Canada
24/7 |
1-833-456-4566 |
| Good2Talk
24/7 |
1-866-925-5454 |
| Empower Me
24/7 |
1-844-741-6389 |
| Men and Healing | 613-482-9363 |
| Mental Health Crisis Line | 613-722-6914 |
| Naseeha Muslim Youth Helpline
12 – 9pm (EST) daily |
1-866-627-3342 |
| Native Youth Crisis Hotline | 1-877-209-1266 |
| Ottawa Rape Crisis Centre | 613-562-2333 |
| Tel-Aide Outaouais
24/7 |
613-741-6433 |
| Youth Lesbian, Gay and Bisexual Support Line
4:00pm – 9:30pm Sunday – Friday |
1-800-268-9688 |
| ConnexOntario | 1-866-531-2600 |
| BounceBack Ontario | 1-866-345-0224 |
| Talk4Healing
(for Indigenous women) |
1 855 554-HEA |
Mental Health Crisis Text Lines
| Organization | Crisis Text Line Number |
| Distress Centre | 343-306-5550
Chat & Text 10am-11pm |
| Crisis Services Canada | Send a text to 45645
Available 4pm – midnight ET |
| Good2Talk | Text GOOD2TALKON to 686868 |
| Naseeha Muslim Youth Helpline | 1-866-627-334 |
| Youth Lesbian, Gay and Bisexual Support Line | Text 647-694-427 |