Is the situation an emergency?


Contact Campus Safety Services:

  • 613-520-4444
  • 4444 from any on-campus phone


Contact local Emergency Services:

  • 9-1-1
  • Notify Campus Safety Services (see on-campus)

After Hours

Contact the Mental Health Crisis Service (Crisis Line):

  • 613-722-6914
  • 1-866-996-0991

Anonymous, 24-hour service for young adults, age 16 and older experiencing a mental health crisis, including suicide.

Survivors - Need a lifeline?

Unsafe at Home Ottawa is a secure text and online chat service for women who may be living through increased violence and abuse at home during the COVID-19 pandemic. Our counsellors provide emotional support, practical advice and referrals.

This is a service for survivors experiencing abuse, it is both a chat line online and over text message at 613-704-5535.

Health and Counselling

Visit Health and Counselling Services (HCS) at 2600 Carleton Technology & Training Centre. If you are in crisis or your needs are urgent, please inform a staff member at the reception desk.

  • Monday to Friday, 8:30AM-4:30PM
  • You can call 613-520-6674 and inform the reception desk that you are in crisis

Please Note
The Ontario Medical Association is developing a social distancing policy to mitigate the spread of COVID-19 cases. In response to their recommendations and to follow practices being adopted by primary care physicians across Ontario, effective immediately the Carleton Health and Counselling Services will be offering visits by telephone to promote the safety of our Carleton community.

Care Report

You aren’t alone and you don’t need to have all the answers!

If you are unsure what to do, you can also fill out a Care Report to notify the Office of Student Affairs.

Submit a Care Report

Mental Health Crisis Hotlines

Mental Health Crisis Hotlines
Distress Centre 613-238-3311
Crisis Services Canada 1-833-456-4566
Good2Talk 1-866-925-5454
Empower Me 1-844-741-6389
Men and Healing 613-482-9363
Mental Health Crisis Line 613-722-6914
Naseeha Muslim Youth Helpline  1-866-627-3342
Native Youth Crisis Hotline 1-877-209-1266
Ottawa Rape Crisis Centre 613-562-2333
Tel-Aide Outaouais 613-741-6433
Youth Lesbian, Gay and Bisexual Support Line  1-800-268-9688