Is the situation an emergency?


Contact Campus Safety Services:

  • 613-520-4444
  • 4444 from any on-campus phone


Contact local Emergency Services:

  • 9-1-1
  • Notify Campus Safety Services (see on-campus)

After Hours

Contact the Mental Health Crisis Service (Crisis Line):

  • 613-722-6914
  • 1-866-996-0991

Anonymous, 24-hour service for young adults, age 16 and older experiencing a mental health crisis, including suicide.

Survivors - Need a lifeline?

Unsafe at Home Ottawa is a secure text and online chat service for women who may be living through increased violence and abuse at home during the COVID-19 pandemic. Our counsellors provide emotional support, practical advice and referrals.

This is a service for survivors experiencing abuse, it is both a chat line online and over text message at 613-704-5535.

Health and Counselling

Visit Health and Counselling Services (HCS) at 2600 Carleton Technology & Training Centre. If you are in crisis or your needs are urgent, please inform a staff member at the reception desk.

  • Monday to Friday, 8:30AM-4:30PM
  • You can call 613-520-6674 and inform the reception desk that you are in crisis

Care Report

You aren’t alone and you don’t need to have all the answers!

If you are unsure what to do, you can also fill out a Care Report to notify the Office of Student Affairs.

Submit a Care Report

Mental Health Crisis Hotlines


Organization and Hours Phone Number
Distress Centre


Distress: 1-613-238-3311

Crisis: 613-722-6914 or 1-866-996-0991

Crisis Services Canada




Empower Me


Men and Healing 613-482-9363
Mental Health Crisis Line 613-722-6914
Naseeha Muslim Youth Helpline 

12 – 9pm (EST) daily

Native Youth Crisis Hotline 1-877-209-1266
Ottawa Rape Crisis Centre 613-562-2333
Tel-Aide Outaouais


Youth Lesbian, Gay and Bisexual Support Line 

4:00pm – 9:30pm

Sunday – Friday

ConnexOntario 1-866-531-2600
BounceBack Ontario 1-866-345-0224

(for Indigenous women)

1 855 554-HEA

Mental Health Crisis Text Lines


Organization  Crisis Text Line Number
Distress Centre 343-306-5550

Chat & Text 10am-11pm

Crisis Services Canada Send a text to 45645

Available 4pm – midnight ET

Good2Talk Text GOOD2TALKON to 686868
Naseeha Muslim Youth Helpline  1-866-627-334
Youth Lesbian, Gay and Bisexual Support Line  Text 647-694-427