Health and Counselling Services

Please note: The Ontario Medical Association is developing a social distancing policy to mitigate the spread of COVID-19 cases. In response to their recommendations and to follow practices being adopted by primary care physicians across Ontario, effective immediately the Carleton Health and Counselling Services will be offering visits by telephone to promote the safety of our Carleton community.

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Individual counselling is available on campus to assist you with a wide variety of concerns and to help you better understand any mental health challenges you may be facing. Students commonly come in for problems with anxiety, depression, relationships, substance use or other problems that are impacting their life and/or academics.

Health and Counselling Services also offers Same-Day Counselling Monday to Friday from 11 a.m. – 4 p.m. in the main clinic. Same-Day Counselling is no appointment necessary and the service operates like a walk in clinic. Check in opens at 10:45 a.m. and afternoon spots are limited. The Last walk in patient will be seen at 3:15 p.m.

Counsellors provide a safe and non-judgmental environment for you to discuss these concerns and discover ways to resolve them. Counsellor records are strictly confidential and can be shared only with appropriate individuals with your signed consent.

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TAO offers Carleton students two forms of online support. Whether you’re looking to manage day-to-day stress and anxieties while increasing your coping skills or you’re seeking an online therapy treatment for issues related to anxiety and depression, TAO’s skill building exercises and online modules are a perfect fit for a students busy life.

Discover TAO

Empower Me

Undergraduate students have access to free counselling services in the community through Empower Me, either in person, by telephone, video-counselling or e-counselling.

Empower Me collaborates with existing on-campus student mental health services to ensure students receive the right care for them. This “team” approach allows students to choose from a variety of on- and off-campus resources.

Empower Me allows students to connect with qualified counsellors, consultants and life coaches in the community for a variety of issues.

This free service is accessible 24/7, 365 days per year – for free.

Call 1-844-741-6389 (toll free)

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FIT: Action Program

Often students feel overwhelmed and aren’t sure where to go. The From Intention to Action (FIT: Action) program supports undergraduate and graduate students in the often stressful transition into university. FIT: Action helps students to better manage stress and improve their academic performance, by navigating the personal stressors that can often get in the way of school. FIT: Action students meet 1-on-1 with a Coordinator for 1 hour every week for 12 consecutive weeks. The Coordinators are staff members or Master’s level interns trained in counselling.

The most common ways FIT: Action can help are: supportive counselling, stress management, coping skills, time management, and learning strategies.

Explore FIT: Action

Counselling Connect

Counselling Connect is a resource connecting you to free same-day and next-day counselling appointments, free of charge. You will provide brief information and then choose a time, Monday to Friday, that works for you. One 45-90 minute session may be enough to meet your needs, but other support options can be discussed during your session. Partnering with 13 different Ottawa community-based resources, specific support is also available for LGBT2SQ+ and African, Caribbean and Black communities.

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