No matter where you are in the world, Carleton is here to support your mental health and well-being. We are working with our partners to provide current students with a list of Provincial Support Resources across Canada. Students in need of support around the world can visit the International Support Resources page.

Find our community resources and services below to identify which resource or service meets your needs.

You can also explore Carleton-specific resources and services to identify which resource or service meets your needs on-campus.

Off Campus Resources

Counselling Connect

Counselling Connect is a resource connecting you to free same-day and next-day counselling appointments, free of charge. You will provide brief information and then choose a time, Monday to Friday, that works for you. One 45-90 minute session may be enough to meet your needs, but other support options can be discussed during your session. Partnering with 13 different Ottawa community-based resources, specific support is also available for LGBT2SQ+ and African, Caribbean and Black communities.


Bereaved Families of Ontario – Ottawa Region

Bereaved Families of Ontario (BFO) is a volunteer run organization that follows a peer support model. BFO offers a Monthly Support and Share virtual gathering with guest speaker and virtual breakout rooms by specific type of loss. View their calendar of events to see which offering may support you best.


Canadian Mental Health Association

The Canadian Mental Health Association, Ottawa Branch, is a community-based registered charity dedicated to promoting good mental health, developing and implementing support systems and services, and encouraging public action to strengthen community mental health services and related policies and legislation.

Contact: 613-737-7791


Centretown Community Health Centre

Provides a full range of quality health and social services to families and individuals who live or work in the communities we serve. Care is delivered in more ways than one: one-on-one services, personal-development groups, and community level involvement.

Contact: 613-233-4443



ConnexOntario provides free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness and/or gambling. We are funded by the Government of Ontario. Our system navigation and information service is live-answer 24/7, confidential, and free.

Contact: 1-866-531- 2600


Togetherall (formally Big White Wall)

Access a 24/7 anonymous peer support community providing self-help tools, resources and creative outlets online. Togetherall is a safe, clinically moderated online peer-to-peer mental health community that’s FREE to anyone over the age of 16 in both Ontario and Alberta.


Family Services Ottawa

Offering counselling and support services to help create a community where families and individuals are strong, resilient and have the supports they need to lead healthy, fulfilling lives.

Contact: 613-728-9000



Kind Space is an LGBT community centre located in Ottawa, providing a number of services including support groups, education, research, advocacy and community space.

Contact: 613-563-4818


Mind Your Mind

Self help resources online 24/7


Ottawa Public Health

Ottawa Public Health has provided a variety of online mental health resources for coping with COVID-19.

Contact: 613-580-6744


Psychiatric Survivors of Ottawa

Offers peer and family peer support, public education, volunteer opportunities, connecting to other community services and much more to people experiencing mental health challenges and their families.

Contact: 613-567-4379


Rideauwood Addicton Services

Rideauwood Addiction Services looks to serve those who are affected by addictions and their families through a variety of programming.

Contact: 613-724-4881


Wabano Centre for Aboriginal Health

The Wabano Centre for Aboriginal Health offers a full medical clinic, mental health clinic, community and cultural programs along with community outreach to provide a place that Ottawa’s Aboriginal population can call home.

Contact: 613-748-5999


Walk in Counselling

Multiple locations depending on the day, please consult the website.


Youth Services Bureau

Providing a 24/7 crisis line, as well as a variety of services for youth across Ottawa, including Youth Engagement, Mental Health Services, Community & Housing Services, Employment Services, and Youth Justice Services.

Contact: 613-729-1000


Ottawa – Community Health Centres
Community Health Centres operate based on the client catchment area, please call to verify the centre is for your area. As with all services right now, it would be wise to verify what modifications might be in place to the typical services offered based on public health recommendations.

Phone Support

Call for phone support or explore the organizational website to learn more.

Distress Centre

Offers anonymous, confidential, 24 hour service in English language.

Contact: 613-238-3311



A confidential, anonymous helpline for Ontario post-secondary students. Offers professional counselors, mental health and addictions info and on and off campus resource info.

Contact: 1-866-925-5454


Men and Healing

Crisis support line for men, providing telephone support, crisis intervention, information and referral. Available Monday to Friday, 9:00 am to 5:00 pm.

Contact: 613-482-9363


Mental Health Crisis Line

Anonymous, 24 hour service for young adults, age 16 and older.

Contact: 613-722-6914


Naseeha Muslim Youth Helpline

Deals with social issues related to individuals and families in Ottawa’s Muslim community.

Contact: 1-866-627-3342


Native Youth Crisis Hotline

Free and confidential helpline for young Muslims to receive immediate, anonymous and confidential support over the phone. Available Monday to Friday, 6:00 am to 9:00 pm.

Contact: 1-877-209-1266


Ottawa Rape Crisis Centre

24-hour support for sexual assault victims/incest survivors.

Contact: 613-562-2333


Sexual Assault Support Centre

24-hour crisis line for all women: immigrant, aboriginal, lesbian/bi, differently abled, women of colour, survivors of war and torture, who have experienced sexual violence.

Contact: 613-234-2266


Tel-Aide Outaouais

Offers anonymous, confidential, 24-hour service in French.

Contact: 613-741-6433


Youth Lesbian, Gay and Bisexual Support Line

A service provided for youth by youth that affirms the experiences of lesbian, gay, bisexual, transgender, two-spirited and questioning youth in Ontario. Available Sunday to Friday, 4:00 pm to 9:30 pm.

Contact: 1-800-268-9688


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